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Electrical Customer Service

Location:
United States
Posted:
January 16, 2016

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Resume:

Tyrone Murray

**** ******* **** ****

Douglasville GA, 30135

757-***-****

acs4t7@r.postjobfree.com

EXPERIENCE

AT&T

**/****-*******; 40 Hours per week; Wire Technician; 25,000 per Annum

Responsible for the installation and customer care of the new U-verse integrated digital TV, high speed Internet and voice services. Educate customers on service features and functionality. Maintain company vehicle and company Ipad and cell phone. Capable of working with minimal or no supervision. Install and rearrange inside wiring. Experience working with, cat3, cat5, cat6 wiring, splices, bonding. Able to work in small confined spaces or aloft, work with hand tools, punch down tools, worked outdoors in all kinds of weather climate.

ADT Security/ Millenium Integration Technology

04/2014 to 01/2015; 40 Hours per week; Field Service Technician; 30,000 per Annum

Team member assigned to upgrade ADT Wireless Cellular Communicator from 2G to 4G . Responsible for installation and repairs to wiring, sensors, and phone lines and connectors to home security systems. Able to work with little or no supervision, developed and executed layout and installation of electronic circuit boards, wiring and fixtures based customer security systems. Provide outstanding customer service. Installed 12v-24v ac/dc power supply to hardwired systems. Educated customer on new wireless security systems.

AECOM

10/2011 11/2013; 60 Hours per week; Generator/Mechanical Technician; 101,000 per Annum

Contractor for the Maintenance and Operation Team for all on-site power generator equipment. Assist the Supervisor in scheduling, maintaining time and attendance records, maintaining equipment schedules and logs, counseling employees on minor problems, resolving minor problems and complaints and making recommendations on appraisals, promotions, awards and disciplinary actions. Responsible for servicing and repair of air compressors, light sets, and commercial generators as required from 3.5KVA to 625KVA in size. Performed routine preventive maintenance. Gained experience working on Cummins, Caterpillar, John Deere, Detroit Engines. Diagnoses the source of trouble and determines the extent of repairs required. Accountable for all government and company property that is required, received, stored, and utilized to include safeguarding its issuing and control in accordance with governing directives.

Direct TV

10/2009 to 9/2011; 60 Hours per week; Satellite Technician; 40,000 per Annum

Prepared for installations by reviewing installation orders, gathering equipment, supplies and tools and coordinating schedules with customers. Installed equipment by evaluating location, locating access and laying-out equipment and wiring plan. Verified satellite TV systems for correct functionality and optimal performance by testing equipment and connections and identifying and correcting any issues. Kept accurate records through documenting installations, services and repairs. Maintained and improved service and rapport with customers through listening to their descriptions of problems, answering questions and resolving issues through diagnosing, troubleshooting, repairing, replacing and/or upgrading components. Maintained a safe work environment by following safe practices and adhering to safety policies. Ensured adequate supply levels by inventorying stock, placing and verifying orders.

Atlanta Journal Constitution

12/2007 to 10/2009; 40 hours per Week; Electrician Assistant; 35,000 per Annum

Assist lead electrician in day-to-day assignments. Perform annual preventive maintenance on assign electrical equipment. Troubleshoots major production equipment as the newspaper press, a/c units, alarms fire and production, electronic circuit boards, light fixtures, relays. Response to all incoming trouble call during production. Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem. Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes. Connect wires to circuit breakers, transformers, or other components. Repair or replace wiring, equipment, and fixtures, using hand tools and power tools. Follow blueprints to determine the location of wiring and equipment and to ensure conformance to building and safety codes. Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeters, voltmeters, and oscilloscopes, to ensure compatibility and safety of system. Work from ladders and scaffolds to install, maintain or repair electrical wiring, equipment, and light fixtures.

Distinctive Event Rentals

02/2006 to 11/2007; 50 hours per week; Field Technician ; $32,000 per Annum

Performs in both independent and team environment depending on level of effort required. Works on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Analyzes problems, determines approach, compiles and analyzes data and prepares implementation recommendations. Prepares strategic alignment agendas, schedules personnel and assigns day-to-day work load in setting up event equipment to include double-size tents, lighting fixtures, stages, and sound equipment. Operated and maintain power and lighting circuits, electrical fixtures, generators, controllers, switchboards, tests for short circuits to ensure sound and lighting equipment function properly. Monitors personnel work to ensure conformity to OSHA standards. Operate large tandem truck requiring knowledge of safety procedures to include proper storage and transportation methods. Responsible for equipment inventory identification, material management and invoice verification. Provides liaison between government vendors, contracts and industry personnel to obtain price quotes and requisition equipment and supplies. Efforts directly resulted in over 200 successful events/conferences. "

Altres Staffing Inc

10/2003 to 10/2005; 40 hours per Week; Electrician Helper; $25,000 per Annum

Operates standard test equipment, voltmeter, ammeter, ohmmeter, oscilloscope. Training in basic soldiering, standard wire splices, detects and locate grounds, open circuit, and short circuits in lighting and power circuits Examine motors and generators for needed maintenance; operates AC and DC generator motors; repaired portable electrical tools, and serviced batteries, troubleshoot and repairs diesel generators for operation. Able to interprets schematic diagrams and electrical blueprints.

US Navy

08/1999 to 08/2003; 50 hours per Week; Navy Electrician Mate; $35,000 per Annum;

As Shipboard electrician planned, schedules, monitors maintenance and upkeep on multiple electronic equipment. Operated, installed, repaired and performed maintenance on power and lighting circuits, electrical fixtures, motors, generators, voltage and frequency regulators, controllers, distribution panels, switches, switchboards, and other electrical equipment/appliances. Performs test for short circuits, ground or other casualties; and rebuild electrical equipment, including solid state circuitry elements, in an electrical shop. Routinely interprets electrical sketches, diagrams and engineering blueprints in support of installation, repair and maintenance efforts. Prepares and drafts Quality Assurance forms and reports. Updates and reviews Engineering Operational Management Programs by preparing detailed lesson guides and presenting material.

Interacts with government customer and vendor personnel to conduct electrical surveys and electrical engineering projects. Supervised 10 personnel in day-to-day multi-tasking environment to maintain and support communication, fire control, shipboard propulsion, shipboard service systems, and plant equipment. Performs in both independent and team environment depending on level of effort required. Works on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Analyzes problems, determines approach, and implements corrective measures. Acts autonomously or with little direction. Possesses strong interpersonal/communicative skills.

EDUCATION

Green Oaks, Shreveport LA; 1999 High School Diploma

Heald College, Honolulu, Hi; Electronic Technician, 2005; 3.5 out of 4 Point GPA; 63 Quarter Hours

ITT TECH, Atlanta GA, Electronic, 2011



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