JOSEPH HILLERY

Sales & Marketing Professional

**** ****** ******, *.*. # 305

Washington, DC 20009

acs4jo@r.postjobfree.com

202-***-****

Objective / Career Summary:

Seeking career as Account Executive / Business Development Representative.

I am an experienced and intelligent sales and marketing professional who can use knowledge and superior communication skills to achieve the goals in many industries. Utilize intelligent sales & marketing strategies of direct-mail, web-master, information publishing,Telemarketing (script development & cold-calling /Lead generation skills) sales & marketing, mailing list analysis, e-mail marketing to build business and enhance client relationships. Specialized study in social networking, keyword analysis, search engine optimization (SEO), search engine marketing (SEM).

EDUCATION:

FCC License / Diploma in Broadcast Announcing / Commercial Copy-writing

Columbia School of Broadcasting - Bailey, VA

1985 to 1987

Study: Professionally trained in using proper diction, articulation and presentation skills for TV, Radio and Public Speaking. Learned commercial copy-writing skills for producing commercials and enhancing the value of products and services.

SKILLS:

Computer literate and proficient user of MS Word, MS Works 7.0, MS Office 2007-12, MS XP Home/Office, MS Vista, MS Windows 7/8.1/10, MS Publisher 98/2008, Adobe software; Acrobat Reader, Html and java script research for website design, User Of (CRM) Customer Relationship softwares; Reflect (by Nch software), Hubspot, ZoHo.com, Chaos (Chaos software group), ACT (CRM) MS Access, 5.0/6.0, Sales-Force (novice user).

Sales radio and television copy-writing; telemarketing script development and research. Website development, Internet and e-mail campaign marketing, Search Engine Marketing & Optimization, HTML and Java Script codes functions.

SPECIALIZED EXPERIENCE:

- over 20 years of various Telemarketing experience

- Ambitious Self-starter who is creative, extremely well-organized, pays meticulous attention to detail and goal achievement

-Telephone appointment setting and interviewing experience

- Strong cold-calling techniques to reach decision maker and build relationships

- Dynamic Positive attitude, Listening and questioning skills to build client relationships

- Strong business acumen; the ability to recognize marketing and business development opportunities and to pursue them strategically.

- Ability to keep confidential any information, observations, or viewpoints regarding firm business matters.

- Exceptional organizational skills with an eye for detail; the highest degree of professionalism and follow through.

- Strong follow up with building customer relationships

- Generate new and repeat business by providing product and technical information and build rapport with

key decision makers

- Using Quantitative and Qualitative Research to better target and Determine customer requirements and expectations

- Suggest alternate products for customer to consider

Special Study: Sales copy-writing; telemarketing script development and research. And Website development.

Internet and e-mail campaign marketing, Search Engine marketing & Optimization, HTML and Java Script codes functions.

WORK EXPERIENCE:

Security & Greeter / Special Events

Johnny Pistolas Restaurant - Washington, DC -

March 2015 to September 2015

Security / Special Events

Johnny Pistolas Restaurant

2333 18th Street NW

(in Adams-Morgan)

Washington, DC

March 2015 to August 2015

Owner: Reference: Josh, Jordan, Johnny Pistolas, Nick 202-***-****

Security / Door Person : (*On -Call position Only)

Greet restaurant guest and check Identifications as directed,

patrol restaurant ensuring safety of guest, check back rooms, pick up unattended glasses on floor, and bathrooms for safety/secure and office doors of property.

Worked on 3-day "Special Events"(s)Chippendale party this was a 3 day event hosting over 200 women per

day for 3 days total of 3 shows per day and Special Events for Weddings, College events etc.

Also assist in setting up chairs and helping bar staff with cleanup and securing premises.

Accomplishments

Greeted guest with courtesy and professionalism, controlled unruly customers to ensure safety and enjoyment for all customers.

Skills Used:

Communication, Professionalism, Politeness, Courtesy, Alertness, Hospitality, intelligence and Articulate communication that fit the environment, ensured Safety of All guests, Listened to customers concerns and suggestions. secured doors to maintain security of restaurant establishment.

Golfers Caddie

4-C Limited Caddies, LLC (Glen Allen, VA)-

Work at: Chevy Chase Golf & Country Club

March 2012 to July 2015

Reference: Dan, Charles, Jeffrey Watson

Reference: (Performance Appraisal Only - Upon Request)

Golf Caddie - F/T - Worked (Seasonal); spring, summer and fall season outdoors assisting both amateur and professional golfers with playing decisions and club selections. Position requires a fair knowledge of golf as well as a good attitude, patience and professional and courteous demeanor and communication skills with golfers. Trained and Supervised new golf caddies (youth summer workers) in duties, procedures and "etiquette".

Publisher / Affiliate Marketer Representative

Business Today Newsletter - Washington, DC -

November 2002 to March 2013

Responsibilities;

Publisher of website online marketing through search engine promotions and listings. email marketing to previous and new clients to keep them up-to-date with vital business knowledge and services, reviews and current topics that affect the direct mail and Internet online industry.

Accomplishments;

Business Today Newsletter is Listed in the Top pages of Search engine's; Google, MSN and Yahoo as well as other pages with vital content. Business Today is an "Affiliate Marketer" for major (ppc, ppa, pps,cpa) advertising and SEO / SEM companies as well as Business products and services.

Skills Java script and Html used to develop web design of website, copy-writing skills for promotion and marketing of newsletter services and resources. Telemarketing skills used to develop business alliances with other

publishers and social media managers. Web SEO and SEM knowledge to promote Business Today Newsletter brand and business resources.

Telemarketer / Political Surveys

Diversity Temporary Services - Washington, DC

September 2000 to November 2006

Ellen Debremond 202-***-****

Telemarketer Representative -

Assignments;

1- (6 Years) Part-time - Tele-Survey /Political Pollster & Interviewer Representative - P/T for AFSCME; (American Federation

of State County and Municipal Employees) Call on Union members of AFSME and urge members to call their Congressperson, Governor, Senator concerning "Bills" to vote for or against. We call a very "Diverse"

demographic database of age and regions as well as political beliefs. Conduct surveys both long and short survey questions concerning social, economic and political views of the members.

2 - ( 2 months) As a Proctor at George Washington University monitoring and assist college students take exams.

3 - (3 months) Medical Surveys Interviewer for client (confidential) in Silver Spring, MD. conducting 30-45 minute surveys about effects of persons living in area possible contaminated by Radiation.

Publisher Representative / List Analyst

CD Publications - Silver Spring, MD

August 2000 to September 2001 and June 1999 to January 2000

8204 Fenton Street

Silver Spring, MD 20910

Owner: Mike Gerecht ( Reference Letter Available)

Performed Telemarketing duties (worked 2 times /locations) introducing & sending sample copies of technical and community newsletters to potential subscribers. Demonstrated relentless enthusiasm and creative approaches in pursuit of establishing a business relationship with potential clients. Assisted managers with

telemarketing script enhancement and "team goals" development.

Publisher and Mailing List Broker

BUSINESS TODAY NEWSLETTER (registered)

Self-Employed Business Owner / Publisher

Washington,DC

February 1995 to December 1999

Created format, logo design, direct-mail marketing of small business newsletter ( Print version & online website ). Business Today Newsletter's readership focused on; entrepreneurs, sales & marketing professionals, small business owners and social networkers.

The Article content was provided by contributing writers, consultants, publishers in exchange for publicity links back to their products and services. Provided Print & Mailing and insert mailing services for entrepreneurs / marketers Sold small space advertising and classified ads as well as a "Business Listings" section in

newsletter.

The online version I became an "Affiliate" representative for many affiliate network management companies,

notably "Google Adsense", represented various products and services; web hosting, mailing lists, email marketing services, website traffic promotions, SEO /SEM marketing services.

Golf Caddie - (Independent Contractor)

Chevy Chase Golf & Country Club

Chevy Chase, MD

March 1976 - June 1999 and April 2006 - June 2012

Head Professional: Jim Fitzgerald

Golf Caddie-F/T - Worked spring, summer and fall season outdoors assisting both amateur and professional

golfers with playing decisions and club selections. Position requires a fair knowledge of golf as well as a good attitude, patience and professional and courteous demeanor and communication skills with golfers. Trained and Supervised new golf caddies (youth summer workers) in duties, procedures and "etiquette".

Subscription Sales Rep / List Analyst

Deleading Magazine - Washington, DC - May 1993 to May 1994

Supervisor: Michael Wright 267-***-****

Worked from Home called on former and potential subscribers of "Deleading Newspaper". Cold called and warm called via telephone. Created surveys to enhance the publisher's awareness of his reader needs. Wrote the telemarketing script and updated mailing lists to reduce duplications and undeliverables.

Security Officer:

Admiral Security Services, Inc - Bethesda, MD

November 1992 to June 1993

Patrolled and protected clients property, maintained records for safety of property and workers. Checked identification of visitors and workers. Monitored garage and parking lots for safety.

Demonstrated professional and polished demeanor in dealing with clients and the public. Patrolled and protected client property at diverse sites; Office buildings, apartments, hotels, shopping malls, retail stores and warehouses. Received 18 hours of Certified training in fire safety, first aid, patrol & reporting duties.

Director of Circulation / Classified Ad Manager / List Broker

USAE News - January 1990 to April 1992

Supervisor: Mike Wright 267-***-****

Montgomery County, MD (Company closed)

Director of Circulation /Subscriptions & Classified Ad Manager/Special Video Page Listing Manager -

Analyzed, updated the mailing list database to reduce duplications and improve publishers direct mail campaign. Sold

subscriptions via telemarketing to Hotel sales managers, Association executives and administrators.

Created the Classified section, set ad rates and developed sales plans for section. Sold small space ads for

the classified section. Trained administrative staff in mailing and data entry duties.

Organized and sold "Video listings" to hotel directors to advertise their properties. Worked on conference booth sales and public relations for publisher's Special Non-Dues Revenue project for associations industry.

Increased Newspaper's total circulation by over 40% in 2 years

Created and grew classified section to a full page status Wrote telemarketing script for subscription, classified and mailing lists campaigns

Security Officer:

International Security Corporation - Clarendon, VA - March 1988 to March 1989 (company filed bankruptcy)

Security Officer Experience:

Patrolled and protected clients property, maintained records for safety of property and workers. Checked identification of visitors and workers. Monitored garage and parking lots for safety.

Demonstrated professional and polished demeanor in dealing with clients and the public. Patrolled and protected client property at diverse sites; Office buildings, apartments, hotels, shopping malls, retail stores and warehouses.

Security Officer

Advance Security, Inc - Vienna, VA - June 1983 to December 1983

Patrolled and protected clients property, maintained records for safety of property and workers. Checked identification of visitors and workers. Monitored garage and parking lots for safety.

Demonstrated professional and polished demeanor in dealing with clients and the public. Patrolled and protected client property at diverse sites; Office buildings, apartments, hotels, shopping malls, retail stores and warehouses. Received 18 hours of Certified training in fire safety, first aid, patrol & reporting duties.

ADDITIONAL INFORMATION:

Special Study & Research of Sales & Marketing:

Self-Study 10 to 20 hours per month (books and audio tapes) sales training, research, marketing strategies from major sales/business consultants

( Tape Sources - Nightingale Conant Corporation):

Denis Watley - "The Psychology of Winning", Zig Ziglar - "Sell Your Way to the Top", Anthony Robbins -

"Unlimited Power", Brian Tracy -"The Science of Self-Confidence, "The Psychology of Selling the Art of Closing

Sales", Roger Dawson - "The Secrets of Power Negotiating", * Joan Guiducci - "Power Calling- A Fresh Approach to Cold Calls & Prospecting". Selling Power magazine is also my favorite reading.

My Website Link: http://www.Businesstodaynewsletter.com

Additional Work Experience Background over 20 years experience includes;

(*Temp assignments or Contract work) projects at;

Tower Records; Retail Store Detective - PT /Temp, Advance Security (VA) FT Security Officer,

National Parks & Conservation Assn (Wash. DC) - "Earth Day" project -Recruiting & Fundraising,

American Physical Therapy Assn (Alex, VA) -Fundraiser for the construction of the first American Physical Therapy Research Center in the United States.

Lawrence Graham & Associates as Telemarketing Rep and Fundraiser

Temporary Agencies; One to One Communications, Talent Tree Temporaries, Norrell Temporaries,

Appointment Setter; for PTC career (MD) institute and PSI computer training

School (Wash, DC).

The Fraternal Order of Police (Wash, DC) - Ad space sales in Police publication for the support of families of deceased and disabled officers.

Director/Classified Ad Manager/Mailing List Manager, Conference Booth Rep. For Association Newspaper.

International Trade Exchange - Consultant for Norm Alvist.

(CA) - PT consultant; produced telemarketing script for their Network of marketers, sold mailing lists and consulted on marketing planning.

Email me any Proposals you may have To:

acs4jo@r.postjobfree.com

Thank You. Call me at: 202-***-**** - 8am - 8pm

References Upon Request

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