Richard Moon

*** **** ***** ***, *****, PA *****

acs4e6@r.postjobfree.com

484-***-****

User Experience and Design

Moonbeam Partners, Inc. December 2014 – Present

Wayne, PA, USA

UX and Design Consulting

• UX and product design for sharing-economy startup, board of advisors member.

• Research, invention, ideation, design, UX, prototyping and front-end coding of web app for a new, rich, video on demand / TV streaming interface.

• Design, wireframe, UI/UX and high-fidelity prototyping of responsive developer portal. Head London Design Agency June 2014 – December 2014 London, England

International Digital Strategist

Created toolkit and implementation framework for improving merchandising beer in online grocery stores. Working collaboratively with the local UK team and the NY corporate headquarters of a global brewer, and also with the leading UK online grocery supermarkets.

Deeply researched global beer merchandising landscape, best-in-class online merchandising techniques across all product sectors, and UK online grocery store designs and systems. Created detailed recommendations and innovations for both the brewer and the online grocers for general and beer specific merchandising improvements. Including detailed online store design, sales process, organization and global regional variations in beer purchasing behaviors and demographics. Leading recommendations are now being tested. Moonbeam Partners, Ltd December 2012 – June 2014

London, England

UX Consulting, App & Game Design and Build

Providing strategic UX and design consulting to agencies and clients. Including services, apps and websites in the sports-gaming, telecoms and finance sectors.

Invention, design and build of two consumer productivity apps and two B2B mobile services using Java, native and cross-platform frameworks and multiple IP service integrations. Invent, design, build and market launch of two new mobile games. Games have full social network capabilities, in-app purchasing, and deep integration into app-store mechanisms and reporting. Vodafone Group, Ltd September 2008 – December 2012 London, England & Düsseldorf, Germany

Principal Channel Manager – Customer Experience and UX February 2012 – December 2012 Responsible for UX design strategy, digital brand & iconography, research, internal tools and design systems, visual design, training, UX finances in the newly created Customer Experience (CX) team. Senior contributor to the cross-channel CX design propositions.

Lead work streams with the financial services team to develop, define and integrate the Vodafone eWallet propositions, customer experience, UX and detailed designs. Head of User Experience – Group Services March 2011 – February 2012 Responsible for all UX work in Vodafone Group Services. Leader of the central UX team (50+ virtual team) to support UX for all divisions: consumer, online, business services, global enterprise, financial and Vodafone devices. Responsible for design of mobile, fixed web, mobile web, and desktop software. Supported new product proposition development across all divisions. Head of User Experience – Business Services October 2009 – March 2011 Created from scratch and ran a new, cross-functional design team with responsibility for the UX of all business products and services across all channels and platforms. Emphasis on next generation mobile connectivity, mobile convergence and integrated communications products. Group UX Manager – UX Design and Development May 2009 – October 2009 Responsible for the detailed design for all Vodafone consumer products and services across all businesses. Responsible for the design team (37 full-time plus €7M external budget). Emphasis on Location Based Services and social networks; sat on the Group Product Executive Steering Committees. Group UX Manager – UX Design and Development – Content September 2008 – May 2009 Responsible for the experience of Vodafone’s; Location Based Services (LBS) products, app store, music stores and players, game environments and video on demand propositions. Moonbeam Graphixs, Inc. March 2005 – September 2008 Hudson, MA, USA

UX Consulting

Designed the experience of the new sat-nav / infotainment OEM head-unit for the 2008 Ferrari 612 Scaglietti. Responsible for the UX of the overall system. Responsible for the detailed design and delivery of the UX of the real-time traffic and sat-nav subsystem.

Also next-generation, small-footprint, sat-nav design; FMCG retail vending product UX. Bose Corporation March 2001 – March 2005

Framingham, MA, USA

Senior Manager, UX November 2003 – March 2005

Responsible for all aspects of product UX experience for this $2B company, including design, user research, advanced development and prototype development. Grew the team to nineteen from scratch and established UX as a leader in new product design. Managed the complete re-design of products including:

• Patented R&D work on predictive UI’s

• Breakthrough interface on the new touch interface ‘button-less’ Bose Wave Music System™

• Pioneering product UI’s for digitally stored music Manager, User Interface Design and Development September 2001 – November 2003 Staff User Interface Designer March 2001 – September 2001 Moonbeam Graphixs, Inc. September 1994 – March 2001 Marlborough, MA, USA

UI, UX and graphic Design for PC software, consumer electronics, web, print and trade-show materials. IntelliLink Corp. December 1993 – September 1994

Nashua, NH, USA

Director of Product Development and Design

Responsible for UI, UX, QA and customer service in this consumer software start-up. Alsys, Inc. April 1990 – December 1993

Burlington, MA, USA

Manager of Product Development (FreedomWorks™) August 1992 – December 1993 Manager of Customer Support August 1991 – August 1992 Technical Sales Representative April 1990 – August 1991 Systems Designers, Ltd June 1985 – April 1990

Camberley, England / Burlington, MA, USA

Senior Software Engineer

Education: University of Birmingham, England: BSc (Hons.) Software Engineering, 1985 Patents:

• Selection of Items Based on User Reactions,

2002

• Remote Control Display, 2004

• System & Methods for Accepting User Input,

2004

• Browsing Stored Information, 2005

Citizenship: US and British

Community: Advocate at the Design Authority (designauthority.org) Richard Moon

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