PROFESSIONAL PROFILE - SENIOR SALES EXECUTIVE/MANAGEMENT/ENTREPRENEUR
IT Sales / Compliance Analyst / Management / Business Development / Consultant
Talented and accomplished IT professional with expertise and experience in technology sales, risk management, assessments, compliance audits and project management with a keen business sense for performing and managing moderately complex regulatory audits across multiple system platforms, including operational assessments, technical assessments, and legal and regulatory compliance assessments.
Advanced Systems & Programming Technical Degree
(CHSP) Certified HIPAA Security Professional
Effectively demonstrates current knowledge of HIPAA regulations and intermediate knowledge of FISMA, FERPA, ISO2700x, SOX, GLBA and PCI.
Provide regulatory guidance to project teams regarding customer account portal software provisioning, taking assessments, evaluation reviews, or marketing of products and services.
Knowledge, use and management of eGestalt Technologies and TraceSecurity (GRC) software application tools via SaaS cloud services platforms; unified IT Security GRC platform(s).
Completes all assignments with a high level of attention to details in a fast paced environment.
Possesses skills in written comprehension through the ability to read and understand complex information and ideas presented in writing.
Possesses skills in strong oral comprehension through the ability to listen to and understand information and ideas presented through spoken words and sentences via face-to-face meetings, presentations and webinars.
Has the ability and willingness to change direction and focus, to meet shifting organizational and business demands which includes the ability to multi task and meet strict deadlines.
Has the ability to create and contribute environment that values people, encourages trust, teamwork, and open communication, and provides participation, learning, feedback and recognition.
Has the ability to effectively manage one’s self and others, demonstrates integrity, be productive under pressure, and achieve development goals.
Ability to effectively manage multiple projects and competing priorities.
ITS Alliances, Inc. Principal Owner, President
June 2001 to present Orlando, Florida
Founded June 21, 2001; privately held Florida S-Corporation.
As the principal business owner of a technology advisory consulting firm my responsibilities include customer satisfaction, strategic business alignment, revenue generation, vendor management, and operational efficiency of all business and technology operations. My management style is having a calm personality to show that I can be flexible and democratic. The business operations engagement involves the sales operations, product management, marketing, IT, financial operations, customer relations, vendor selection, contract negotiations and managerial oversight to all client projects. Additional responsibility includes channel development in the solicitation, development, and training for OEM partner with independent sales contractors. The primary core business service is Regulatory Compliance advisory services to include HIPAA / HITECH, MU, PCI, SOX, FISMA, and ISO27k.
The sales methodology approach is a consultative discovery and risk management assessment process that helps build the foundation of trust and to identify IT security network vulnerabilities and regulatory policy and procedures compliance. I have carried out numerous initial and periodic site surveys, audits and risk assessments to include; e.g., HIPAA / HITECH, Meaningful Use, computer networks, security risk management, business continuity and disaster recovery to include physical, virtual and internet web systems. These assessment audits help to analyze the information for making recommendations and planning for the network security and software systems to include; servers, workstations, network components, monitoring, alert notification, security and other peripheral equipment to ensure the physical hardware systems and applications meet conformance standards and design specifications. I administer interviews, data gathering, guidance, recommendations, project management, leadership, and documentation to implement an internal regulatory compliance program.
Advisory: Keiser University (Information Technology Academic Department); eGestalt Technologies Channel Program; and Medical Office Resources of Florida.
eGestalt Technologies: Channel Advisory Member, Managed Compliance Provider, and Master MCP Channel Distributor for SaaS OEM provider – IT Security, Vulnerability and Compliance Management.
Strategic Channel Partnerships: Recruited, trained and manage over 20 IT VAR providers nationally. Authorize and train Healthcare HIPAA / HITECH Compliance Managed Services to VAR’s staff while providing pre and post support services until they become internally self-sufficient. Channel Development and Marketing.
MARCONI COMMUNICATIONS Territory Account Manager/ Technology Sales
December 1997 – April 2001 Southeast Region - Central Florida District
Company merger- Former employee with Fore Systems
Conducted appropriate internal and external business assessments and research to obtain the necessary information needed to author proposals to procure, plan, prioritize, coordinate and support large complex IT network infrastructure projects.
Healthcare Account Manager for Health First: Cape Canaveral Hospital, Holmes Regional Medical Center, Palm Bay Hospital, Health First Health Plans, and Health First Physicians that comprised of network design, acquisition and integrating state-of-the-art technology infrastructure solutions of LAN/WAN communication networks that included ATM, Gigabit, and Ethernet backbone technologies.
Negotiated an exclusive contract with one of the largest healthcare providers in Central Florida, projected and generated over $2.5 million over a 36 month period.
Effectively utilized both technical and marketing resources to close over $9 million in revenue within 39 months averaging $2.255 million per year.
Industry Market experience in Healthcare, Education, and Private Enterprise and State/Local and Federal Government businesses and Channel VAR’s within territory.
NEWBRIDGE NETWORKS Territory Account Manager/ Technology Sales
December 1995– January 1998 Central Florida District
Company merger – Former employee with UB Networks; wholly owned by Tandem Computers
Healthcare and territory account management for Bay Care Health System; St. Joseph’s Hospital, St. Anthony’s Hospital, Morton Plant Mease Hospital. Channel development included co-managing GTE’s internal IT Network systems and GTE National Reseller Account division to include product training, co-marketing, tradeshow attendance and co-op marketing funds. Each entity requiring consultative sales and engineering approach that involved network designs to the procurement of technology hardware, software, professional services, and maintenance support.
Re-established dormant territory that represented new accounts and expanded territory - 44% of quota within the first year.
Increased service revenues by 214% over prior year.
Established 11 new channel resale partnerships.
Co-Managed GTE channel partner generating over $1.5 million annually
Regional sales ranking: Year 1 - #12 of 30 and Year 2 - #17 of 48.
COMPULINE, INC. Sales Vice President / Technology Sales
January 1995 – December 1995 Orlando, Florida
Co-Managed and coordinated the planning, development and implementation to transition a $4 million annual computer forms and supplies company into a full service value-added reseller (VAR) technology business.
Exceeded the company’s goals in balancing new VAR business revenues while at the same time meeting the goal of decreasing the computer forms and supplies business to 35% of revenues.
Management of two branch offices (Orlando & Tampa) with direct supervision of 12 employees to include in/outbound sales and technical services.
Planned, lead, and established new business processes, sales strategies, product offerings, training, sales policies, engineering proposals, order entry systems, distribution agreements, and service/support offerings.
Identified, established and implemented core vendor(s) authorizations to resell products; IBM, Compaq, NEC and HP products.
Negotiated and developed a centralized purchasing and distribution agreement with Tech Data that increased an annual purchasing savings of over 25%.
Created a technical services department that offer support, maintenance and data/voice cabling services, design, installation and professional services that increased company gross profits by 15%.
INACOM INFORMATION SYSTEMS Branch Manager / Technology Sales
November 1983 – December 1994 Orlando, Florida
Duties and responsibilities included daily management of sales, operations, training, service, personnel and P&L financials of $22 million annual branch operation to include both retail operations and outbound sales division. Duties included the supervisory of two managers and over thirty employees to meet and exceed the company corporate objectives for sales revenues, profitability and customer satisfaction. Other positions held during my tenure included; Sales Manager, Business Development Manager, Apple Regional Product Marketing Manager, Account Manager and Sale Representative.
Increased branch revenues from $15 million to $22 million annually within one year.
Increased Service revenues by 15% annually.
Ranked the #1 leading computer reseller in Orlando area for 7 years.
Increased Apple product revenues from $750k annually to $3.4 million annually within 3 years.
Awarded bonus and recognition for achieving over $1 million in revenue for a two-day inventory sales campaign.
EDUCATION
Herzing Institute, Birmingham, Al - 1976 Advanced Systems & Programming; Diploma Graduate
General Academic Credits:
Florida State University, 1974
University of Alabama Birmingham, 1979
University of West Florida, 1986
TRAINING AND DEVELOPMENT
Certified HIPAA Security Professional (CHSP); Healthcare Sales Specialist
FBI InfraGard Member; Security risk; intrusions and vulnerabilities affecting nations infrastructures
HIPAA Compliant Business as a Business Associate
Certificate of Continuing Education Credits
oExamining Compliance with the HIPAA Privacy Rule
oPatient Privacy: A Guide for Providers
oHIPAA: Building a Culture of Compliance
oWhat the Healthcare Marketplace Means for Practices and Patients
oExploring Effective Compliance Management Solutions
oHow to Optimize Your Endpoints while Maintaining Compliance
Sandler Sales Institute / President’s Club / Sales Methodology
Managing a Connectivity Project & Network Planning - sponsored by CONX Corporation
Proposal Writing/Documents - sponsored by CONX Corporation
Negotiate Selling Skills - sponsored by Par Training Corporation
Target Account Selling - sponsored by Target Marketing Systems
Partnering - Creating Customers for Life - sponsored by Pecos River Learning Centers
Sales Negotiation & Management Coaching - sponsored by Acclivus Corporation
Consultative Selling - The Base for Sales Excellence - sponsored by Acclivus Corporation
3M Management, United States Navy
Data Processing Computer Operator, United States Navy
MILITARY EXPERIENCE
United States Navy, 1972 – 1978 Honorable Discharge Vietnam Era Veteran
U.S. Naval Attack Carrier, Sixth Fleet - USS F.D. Roosevelt CVA-42
Petty Officer Third Class (PO3, E4)- (DP) Electronic Data Processing Technician S7 Division
Seaman E3 - Executive Division – 3M Office (Maintenance, Materials and Management)
Seaman Apprentice E2– Supply and Deckhand – Boatswain’s Mate
Airman Apprentice E2 (AA) Aviation Division: Aircraft maintenance
Three (3) European / Mid-East Tours – Mediterranean Sea
Meritorious Unit Commendation Award
Theater of Operations War Conflicts
o1972-1976 Vietnam War
o1973 Yom Kippur War
o1974 Turkish Invasion of Cyprus
AFFILIATED ORGANIZATIONS
Northland, A Church Distributed – Volunteer Public Safety/Security; Congregational Services Welcome
FBI InfraGard Member; Security risk; intrusions and vulnerabilities affecting the nations infrastructures
Keiser University; IT Academics Advisory Board Member
Aegify; Channel Advisory Board Member