Daylon Phillips

***** *** ******* **, ******* CA 92336

(C) 909-***-**** (E) acs341@r.postjobfree.com

Objective

To obtain a position where I can utilize my strong sales experience and customer service orientation

skills to develop and nurture a territory that will help motivate, guide, and lead students to find their

purpose by furthering their educational goals for their desired career path.

Notable Characteristics

Team Player Self-sufficient

Results Driven Detail-oriented

Coachable Organized

Skill Highlights

Seasoned Sales Professional Great Time Management Skills

Effective Training and Development and Strong Leadership Ability

Delivery

Computer Savvy

Excellent Communication Skills

Education

Bachelor of Science Facilities Engineering Technology

California Maritime Academy

Core Accomplishments

Improved consumer business checking accounts by 300% in a span of 3 years.

Received the “Excellence Award” for exemplary performance and recognition for

handling the largest account in the company 2 years in a

Repeatedly received recognition from superiors for excellence in service.

Professional Experience

5/2014- Present Insurance Trainer - Mike Russ

Responsible in Creating and delivering high-impact presentations to create a successful learning

environment.

Provide business partners with recommended intervention strategies to improve performance in

the field.

Subject matter expert for projects and initiatives within the department of the company

Maintain contact with field to evaluate and adjust training and coaching programs to respond to

marketplace place dynamics

1/2013 – 5/2014 Branch Manager - Schools First Federal Credit Union

Responsible for the day-to-day administration, operations, and compliance.

Provided leadership to expand revenue and client relationships.

Maintained oversight of daily transaction activity within the branch

Collaboration with other managers of the branch to develop business plan and maintain branch

profitability

Retain existing clients and prospect for and develop new clients.

09/2010 - 05/2012 Vice President Branch Manager - JPMorgan Chase Bank

Implemented annual performance appraisals for all branch staff.

Increased overall annual sales 120% by incorporating several quality process improvements

within the branch.

Oversaw a branch team consisting of 7 customer service representatives and 8 personal

bankers.

05/2006 - 08/2010 Vice President Consumer Market Manager - Bank of America

Created strategies to develop and expand existing customer sales, which

resulted in consistent increases in annual sales.

Maintained positive customer interactions.

Maintained confidentiality of bank records and client information.

Received the Award of Excellence 2 years in a row.

Continued education on current banking products and services through

Structured Coaching, Six Sigma and Sales Play Book.

11/2004 - 05/2006 Co-Manager - US Bank

Ensured that branch met and exceeded all consumer and business goals.

Hired, trained, and supervised staff.

Monitored daily operations and sales of the branch.

03/2003 - 11/2004 Client Financial Analyst - CitiBank

Developed and pro-actively sourced and acquired new client relationships in order to

maximize client sales.

Deepen and developed business banking opportunities.

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