Robert J. Paterson

**** ****** ******

407-***-****

acs334@r.postjobfree.com

SUMMARY

Operations manager with more than 10 years of experience managing the activities of the departments and staff concerned with the operational execution of engineering projects for the construction industry. EXPERIENCE

Operations Manager / Owner 2012- Present

Kissimmee Pools.

Manages and supervises assigned operations to achieve company goals Plans and organizes workloads and staff assignments; trains, motivates and evaluates assigned staff; reviews progress Directs changes as needed, meets with new and existing customers.

● In charge of 5 member staff, servicing 380+ accounts.

● Involved in the recruitment and interviewing of new staff.

● Managing and motivating staff to increase customer retention and ensure efficiency.

● Implementing new office procedures to improve efficiency

● Meeting with new and existing customers

● Reviewing current organizational effectiveness and making recommendations For improvements.

Commercial Project Director 1999-2011

BME Partnership

Directed all day-to-day activities of office team. Primary responsible for all accounting and financial matters relating to the business. Managed engineering staff to ensure deadlines and cost parameters are met, along with a hands on approach to the design of all-relevant project related building services design.

● Determined work procedures, prepared work schedules, and expedited workflows.

● Reviewed and standardized procedures to improve efficiency and effectiveness of operations.

● Managed engineering projects relating to Schools, Hospitals, Office Developments, Commercial Industrial Units, Military Establishments, Residential Developments and PFI Healthcare Projects EDUCATION

Bath College of Higher Education, Bath 1998-2001

Bath, England UK

● HNC in Building Services Engineering

● Professional Development Diploma in Building Services Engineering 2001 Robert Paterson r.paterson78@gmail.com407.284.9312 Eastern Florida State College 2 015 Present

Melbourne, Florida

● Computer Network Support

Cheltenham and Gloucester College of higher Education 1 996-1997 Cheltenham, England UK

● College Certificate in Business Management

G LOSCAT

● City & Guilds AutoCAD R14 License 1998

KEY SKILLS AND COMPETENCIES

● Managing time, establish priorities and delegating effectively.

● Able to prepare budgets and cost estimates.

● Experience of setting targets and monitoring performance.

● Excellent communication skills and ability to present across all media.

● Can identify key opportunities & efficiencies for greater profitability.

● Providing the necessary coaching, support & guidance to assist new staff. Ability to function in a fast-paced environment COMPUTER SKILLS

Software

● Adobe AutoCAD

● Microsoft Office Suite 2013

Robert Paterson r.paterson78@gmail.com407.284.9312