Sundaram Viswanathan

****, ***** ** **

Bothell, WA 98021

Phone: 248-***-****

E-mail : acs302@r.postjobfree.com

Summary:

Demonstrated ability to execute test cases

Good understanding of software hardware testing process

Coordinated testing with offshore QA team in China

Well organized, with ability to multitask, to work independently, and to adjust priorities to meet changing requirements

Team worker and detail-oriented

Good communication and problem solving skills with ability to learn quickly

Passionate to learn newer technologies

Ability to multi task effectively

Proficiency in computers

Independent Coursework

Software Test Engineer Student QA-101 Consulting Group

Foundations of Leadership in the Marmaxx Group

Experience:

QA Analyst

Microsoft, Redmond, WA

April 2013 --- December 2015

• Performed hardware, software and functional testing for Surface Pro, Surface Pro 3 & Surface Book and helped release these products in time successfully.

• Tested various hardware components, hardware compatibility, updating firmware, out-of-box experiences and basic OS working as per the test plan and test procedure.

• Procured, assembled, maintained and calibrated parts for Test fixtures.

• Tracked sorted Inventory Data base which consisted of thousands of confidential products on a regular basis with great accuracy

District Secretary at Marshalls

The TJX Company, INC

April 2008 – March 2013

Secretary to District Director. District consists of all 10 Marshalls stores in Washington

Provide administrative/secretarial support such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.

Create and prepare weekly, monthly, quarterly, and yearly customer service reports, payroll reports, sales reports, and other business reports

Operate personal computer to compose and edit correspondence and memoranda from dictation, verbal direction, and from knowledge of established company policies; prepare, transcribe, compose, type, edit, and distribute agenda and minutes of meetings.

Schedule and coordinate meetings, interviews, appointments, events and other similar activities for Managers, which includes coordinating travel as well as lodging arrangements.

Establish, maintain, and update files, databases, records, and other documents; collect and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal reports.

Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.

Printing, maintenance, and other services.

Train customer service associates and cashiers as and when required.

Use Excel and other Microsoft Office tools to generate reports

Hiring new Managers and administering orientation

Administrative and Cash Office Supervisor/Coordinator Marshalls, Lynnwood, WA

August 2007 - April 2008

Responsible for till Setup and Reconciliation

Document Reconciliation

Preparation for Final Bank Deposit

Business day close

Hiring new employees and administering orientation

Preparing work schedules for the store associates every week

Pay roll closing every week

Preparing supply order to procure items for the store

Providing Customer service

Administrative and Cash Office Supervisor/Coordinator Marshalls, Bloomfield Hills, Michigan

September 2001 - August 2007

Responsible for opening and closing of store and leading the associates in the store in the absence of managers

Recruiting new employees

Trained managers in Kronos applications

Providing orientation to new employees

Provided excellent customer service by delivering fast and efficient Front-End

Service

Safe Audit

Till Setup and Reconciliation

Document Reconciliation

Preparation for Final Bank Deposit

Business Day Close

Salary disbursement to all employees in the store

Cashier and Customer Service Representative Meijer, Rochester Hills, MI

December 2000 - September 2001

Provide prompt, courteous, knowledgeable service and effectively

communicate with both internal and external customers

Prioritize and delegate assignments to fellow Associates

Resolved concerns and issues in order to satisfy customers

Awards

Received “Associate of the quarter” award consecutively in years 2002-2008

Earned Diamond Badge, the highest employee appreciation award in Marshalls

Skills and Expertise

Inventory Control and Management

Sales Management

Outlook, Lotus Notes

Team Building

Proficiency in using Oracle EBS and Kronos databases

Professional liaison

Customer Service

Supervision and Leadership

Contact this candidate