Ionut D. Preda

**** ********** ******, *****

New York, 10463

Email: acs2qb@r.postjobfree.com

Mobile: 303-***-****

Immigration Status: Lawful Permanent Resident (Green Card)

Personal Summary

Functional focused QA tester with experience in handling the QA process, implementation of test cycles, handling the delivery process and working alongside the customer.

Delivery management experience as being involved in decisions related to Service Pack due dates and development/testing ETAs.

Passionate, hard-working and responsible.

Seeking a long term position as a QA analyst/tester in a dynamic environment.

Core Qualifications

Strong organizational and interpersonal skills

Excellent customer service skills

In-depth knowledge of QA testing procedures, testing cycles and methodologies

Proficient in: Quality Center, SoapUI, Starteam, Microsoft Office, Footprint, SQL Developer

Attention to detail with excellent troubleshooting skills

Education

Economics and Business Administration College 2007, Bachelor’s Degree in Finance and Banking, Craiova, Romania

Work Experience

Quality Assurance Tester, May 2012-Present, Sintec Media, New York, NY - onsite at NBC UNIVERSAL

Preparation and implementing of test scenarios

Providing production support of software products by investigating and recreating reported defects.

Responsible for periodically large regression testing before deployment of new functionalities are done in production(on customer testing environments)

Coordinating delivery process of Service Packs during U.S. hours.

Providing status reports to project management.

Working in both Sintec Media environments and customer testing environments

Documenting, tracking and escalating defects using HP Quality Center and LC Opener tools

Performing agile testing for new developments as part of the development and ongoing design changes

Preparing Release Notes for Service Packs

Working with Business Analysts and Functional Leads on design gaps

Handled responsibilities of load and regression testing to ensure efficiency in product delivery

Implementation Support Officer, October 2008-November 2009, Sintec Media, Craiova, Romania

Planning of deliveries to the customer and following-up on the entire process

Software testing based on customer reported defects

Following company procedures through the entire support & delivery process

Participating in execution of tests necessary to ensure that the application and technical environment meets performance requirements before the delivery to the customer

Working with Defect Tracking tools

Building working relationships with software engineers, programmers, QA department and business analysts

Preparing Release Note documents containing information about the content of the delivery, installation instructions, details on functionalities

Help Desk Operator, October 2007-Octomber 2008, Sintec Media, Craiova, Romania

Dealing with daily customer reported issues. Responsible for assisting all customers with their questions about any of our supported software and computing platforms in a professional and courteous manner.

Researching questions using a variety of manuals and resources, and working with other Consultants, Developers and Analysts in answering any customer’s questions

Familiarizing with the research and information resources and knowledge bases at hand

Staying abreast of current news, system information, problems, changes and updates relevant to the user community of the company

Reference: On request.

Contact this candidate