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Customer Service Sales

Location:
Newark, NJ
Posted:
January 12, 2016

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Resume:

KerlyneBrun

acs287@r.postjobfree.com **** Fern Terrace Union, NJ 07083 908-***-****

QUALIFICATION SUMMARY

Quantitative and qualitative background in Psychology and Economics Ability to think analytically and communicate clearly

Ability to make decisions based on knowledge gained from statistics

Experience using SPSS, SAS, SQL Excel, Microsoft Office

Experience manipulating large datasets

Sales and business development experience

EDUCATION

Rutgers University

Public Health Graduate Degree 2014

Statistics Concentration

Kean University

Dual Bachelors of Arts Degree

Economics and Psychology 2011

PROFESSIONAL EXPERIENCE

Account Executive-HD Smith Pharmacy Wholesale-Kearny 06/13-08/2015

Research, locate, and source up to 40 difficult to locate products daily

Resolve up to 50 calls per day

Successfully up and cross sell up to 30% of clients daily

Place orders and back orders for 75% of calls

Proactively anticipate and resolve product delivery issues

Principal Investigator Kean University -Union, NJ 6/10-11/10

Conduct research using Ebsco databases to develop hypothesis and study design

Conduct research to develop, program, and design questionnaires in Survey Monkey

Write IRB and make changes according to committee feedback

Identify and obtain consent from convenience sample of 50 participants

Use galvanic skin response to measure participants’ physiological response to stimuli

Analyze statistics using SPSS

Sales Lead Destination Maternity- Livingston, NJ 11/09-6/11 Consistently exceed monthly sales goal of $10,000

Up and cross-sell company products

Promote company events

Assist in training new employees

Outside Sales Representative IDT – Newark, NJ 6/07-11/09

Responsible for developing new business accounts

Cold visit up to 40 businesses per day in Union and Essex

Sell internet optimization product valued at $300 to $1,000 Assist clients with layout of their product

Provide preliminary customer service after order Develop quarterly sales projections



Contact this candidate