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Customer Service Office

Location:
Newport News, VA
Salary:
negotiable
Posted:
January 12, 2016

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Resume:

Chantal Brown

*** **** ******

Newport News, VA *3607

Cell: 757 (778-7903)

Email: acs22l@r.postjobfree.com

QUALIFICATIONS:

Work well without supervision

Excellent people and communication skills

Excellent organizational skills

Well rounded, flexible team player, and has the ability to learn quickly

Office skills: customer service skills, faxing and filing

Computer skills: Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Office Outlook

Keyboarding skills: Type 60WPM

EXPERIENCE:

08/13-Present Downing-Gross Cultural Arts Center Newport News, VA

Clerical Aide

Assists with answering the telephone; ascertaining the nature of the call and referring to appropriate individual

Greeted and directed visitors

Processing payments

Performed photocopying and filing duties

Schedules appointments

03/13-02/15 Department Of Human Services Newport News, VA

Volunteer

Entered database in the computer using Spider, MMIS and SVES

Greeted and directed visitors

Perform routine administrative duties

Sending customer applications with detail information

07/10-08/10 Olive Ole Hampton, VA

Sales Associate

Customer Service

Stocking

Cashier

Performed housecleaning duties necessary to maintain store cleanliness

Assists in maintaining proper inventory levels

07/10-08/10 Gethsemane Baptist Church Newport News, VA

Clerical Assistant

Managed office documentation

Greeted and directed visitors

Answered multi-line telephone, routed calls, and took accurate messages

Performed faxing, photocopying and filing duties

01/08-06/08 Palmer Elementary School Newport News, VA

Student Tutor

Assist third and fourth grade students

Improve their study, reading, writing, and mathematic skills

Encourage students to become self-sufficient

Work with the students on study skills

Help students understand their course content

06/05-08/05 J.E.T Program, Hampton University Hampton, VA

Receptionist

Managed office documentation

Answered incoming calls and took accurate messages

Greeted and directed visitors

Sorted mail, faxed, and photocopied documents for service coordinators

Entered database in the computer

EDUCATION:

06/2011 – 03/2012 Strayer University Newport News, VA

A.A.B.A

08/2008-12/2010 Virginia Union University Richmond, VA

06/ 2008 Menchville High School Newport News, VA

Diploma



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