Darryl Green

*** **** ** **

Washington, DC *****

Contact Phone: 314-***-**** cell

Email: acs1kx@r.postjobfree.com

Current US passport

Employment:

**/**** – Current: Engineering Consultant, THOR GROUP;

I have a current Top Secret/SCI Clearance along with an extensive background as an Avaya IPBX Analyst, performing all the technical duties associated with the Avaya S87XX Media Server, Definity G3 and the G650 Gateway. Currently contracted to Coring Corporations Infrastructure Engineering Mobility & Voice Services as an Avaya Network Analyst performing all the technical duties associated with the Avaya CMS as tier III support to Operations Group. I collect and analyze Avaya Switch data for network redesign projects I support. I am the Avaya subject matter expert during the network cutover phase of all projects.

07/2007 – 8/2014; Communications contractor; TWD & Associates: I have a current Top Secret/SCI Clearance along with an extensive background as a IPBX Analyst, performing all the technical duties associated with the Avaya S87XX Media Server and the G650 Gateway as well as COMSEC STE 3 sets. I troubleshoot failures and work IMAC orders. I am experienced on various voice mail systems (Avaya Modular Messaging and Intuity Audix ) all in a large call center environment. I’m also experienced in connecting and establishing Video Teleconferencing circuits, analog trunks and circuit signaling (GS/LS, E&M, and

tie lines T1 transmission and signaling AMI< B8ZS, ESF, D4, DSX, DS1.Data test sets such as SAGE, Firebird, and ISDN. Structured cabling and wiring to include patch panels, patch cords, and cross-connecting circuits. Familiarity with wiring standards such as 568A, 568B circuits. Plans, assists and implements moves, adds and changes (MAC) of telecommunications services to correspond with office relocations and rearrangements. Maintains and troubleshoots telephones and telephone circuits to include ISDN Installation and repair of Definity G3 PBX Switching System and Key systems and instruments. Voicemail application setup and BRI cards or hubs. Installation of Avaya series telephone instruments, 8400's, 6400's and secure telephone sets, Polycom digital and analog series sets, STE-3 secure telephone sets. Maintains inventory and database for Telecommunication Office including all land lines and circuits terminating within remote sites. Provides administrative assistance to ensure the affective functioning of the Telecommunication Office. Manages and supports long haul telecommunications services for client. Assists in inventory of telecommunications equipment and services. Investigates, plans and implements new technologies into client’s telecommunications system to support the integration of voice, video, data and wireless technologies. Deploys trains, communicates capabilities and performs life cycle support of voice, video, data and wireless technologies. Provides technical advice to ensure the effective operation of telecommunication systems. Performs configuration management of client telecommunications systems. Provides operations support for new or revised hardware or software distribution, user assistance, training and associated security functions. Provides routine maintenance of telephones, systems, switches,

10/02 – 5/14; Lead Network IT Specialist GS-11-2210 With a Top Secret/SCI Clearance; Department of Defense/US Army; Pentagon Washington, DC Currently assigned to the Pentagon Telecommunications Center as a Systems Analyst Supporting System Certification and Accreditation. Resolves complex and unusual problems, identifying the source of the problem whether communications hardware or software related. Analyzing, Testing and Troubleshooting system failures to the Enhanced Communications Gateway Systems (ECGS), along with various other electronic mail server communications equipment and message handling systems (DMS, AMHS and DA) within the Pentagon Telecommunications Center. Responsible for configuring and maintaining backups as well as security of all electronic mail servers. Provides guidance to System Administrators in solving technical and administrative issues. Develops test and implementation plans for new systems and equipment. Submits tests and discrepancy reports as required. Attends meetings with service agencies to identify new requirements and services. Subject matter expert in the operation of the mainframe computer communications front-end processor, voice, data and/or video networks, peripheral and communications gateway servers.

Current Supervisor: Johnny Jones 703-***-****.

06/01 – 10/02; 25 hours per week; Communications Contractor; $80.00 per hour; DG Communications; Self-employed; As a contractor I perform communication services, installing voice/data cabling, IPBX’s, routers and multiplexers. with an extensive background as a IPBX Technician performing all the technical duties associated with the Avaya S8300 Media Server and the G650 IPBX. I install and troubleshoot failures and IMAC orders. I am experienced on various voice mail systems (Avaya Modular Messaging and Intuity Audix ) all in a large call center environment. I’m also experienced in connecting and establishing Video Teleconferencing circuits. I maintain voice and data communications networks, coordinate plans for restoration of services and improvements to communications equipment. I review requests for communication services. Develop detailed cabling plans, set priorities for projects. I am responsible for preparing and/or reviewing equipment and facility specifications. I monitor and resolve technical communications problems. I perform a variety of technical duties in application of preventive measures in assuring fidelity and continuity of communication circuits with standard technical control procedures I am responsible for preventing and/or correct adverse conditions affecting communications circuits/systems/networks as well as conducting tests of equipment review budgetary justifications and coordinated the allocation of resources to implement plans and projects. I design and install networks and/or systems to meet planning concepts and to provide operating capabilities to accomplish operational requirements. I am responsible for preparing and/or reviewing equipment and facility specifications.

05/99 – 06/01; 40 hours per week; Senior Maintenance Technician; $25.00 per hour; Williams Communications, 3180 Rider Trail South; Supervisor: Scott Eversman 800-***-****) I analyzed, isolated, and identified problems in various types of complex interactive communication circuits such as Digital Systems 0, Digital Systems 1, Enhanced 800 Service, 1+ANI’s, Direct Access Lines and Vertual Private Networks. I utilized sophisticated test equipment and data transmission simulators to determine defective equipment, degraded facilities, or software errors, resolves problems by equipment or circuit substitution, or by requesting corrective action from the proper maintenance support personnel. I was responsible for providing accurate analysis and diagnosis due to the limited redundancy in circuits and equipment. I performed operations tests to ensure high quality and maximum efficiency. I established circuits to meet operational needs; verified quality of communication circuits/systems/networks and equipment by using appropriate communication test equipment. Uses complex state of the-art test devices in conjunction with the DMS 250;(digital BERT units; Cisco Router; Cerent 454; Sage 930A) and Geoprobe Software packages

05/98 – 03/99; 40 hours per week Circuit Designer; $20.00 per hour; MCI/Worldcom; 1 Progress Parkway Ballwin, MO 63135; Supervisor (Susan Pierce – 636-***-****) I analyzed, isolated, and identified problems in various types of complex interactive communication systems such as digital data, computer to terminal, and digitized systems. Utilizing sophisticated test equipment and data transmission simulators to determine defective equipment, degraded facilities, or software errors, resolves problems by equipment or circuit substitution, or by requesting corrective action from the proper maintenance support personnel. I designed custom order circuits, assigning necessary facilities to customer networks. I reviewed request for communications services and provides guidance to requesters on the most effective and economical services available to meet their needs. Research requested services to ensure they are cost effective and consistent with network integrity standards.

08/95 – 03/98; 40 hours per week; Tele-Communications Network Administrator; $19.00 per hour; Maritz Marketing; 1375 N. Highway Dr. Fenton, MO 63026; Supervisor (Susan Butt 314-***-****) I performed project and network management duties. I was responsible for maintaining network operations resolving problems concerning networks, computers and peripherals. I monitored the operation of communication networks to ensure proper functioning of hardware and software, as well as ensure that operation standards were met. I was responsible for identifying and determining problems and corrective action in system failures. I performed system backups and was responsible for troubleshooting hardware, software and communication lines problems. I analyzed communication systems and networks to ensure optimum effectiveness and modified systems to meet requirements. I was responsible for researching and evaluating communication and network systems security issues to ensure reduction of service disruptions. I provided user support to functional users regarding the operation and maintenance techniques to analyze network malfunctions.

6/94 - 8/95; 40 hours per week; Tele-Communications Technician; $17.00 per hour; Tel-Vi Communications; 1666 Fabick Fenton, MO 63026; Supervisor: Rick Velsco, 636-***-**** As a communications system technician I was responsible for the installation and maintenance of digital communication networks to include voice and data. I install and maintained fiber optic and CAT5 cabling. I resolved system failures by analyzing system operating capabilities; I utilized system recovery methods to resolve errors; I evaluate new or changed system software and hardware to determined impact upon current systems; I analyzed communication system networks for security vulnerabilities and recommend solutions to ensure integrity of data. Utilizing knowledge of micro computer communications and networking requirements to troubleshoot services and analyze communication systems and networking needs of the users. I was responsible for researching and identifying trends in communication and network systems technology to remain current in the field of communications and network systems operations.

Education:

1981 Control Data Institute, St. Louis, MO; Associates Degree Electronics; GPA 4.0

Florissant Valley Community College, St. Louis, MO; Business Administration; GPA 3.0 (9 Semester hours)

Forrest Park Community College; St. Louis, MO; Business Administration; GPA 3.0 (9 Semester hours)

1978 Beaumont High School, St. Louis, MO; High School Diploma

Training/Certifications:

July 2014 Security+

JAN 06 2276 IMPLEMENTING WINDOWS SERVER 2003 NETWORK INFRASTRUCTUR (MCSA) (16 HOURS)

NOV 05 NETWORK + (24 Hours)

NOV 05 2272 IMPLEMENTING AND SUPPORTING WINDOWS XP(MCSA) (40 HOURS)

FEB 04 AMHS SYSTEMS ADMINISTRATION (32 Hours)

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