Malav Pandya

**** ** *** ** ***** SPRINGS, FL *3076 Phone: 954-***-**** : @TechAppsoft E-Mail: acs1ku@r.postjobfree.com

I Build Simple Innovative Products.

I am currently a Scrum Product Owner at Franchise World Headquarters LLC. (Subway) at Miami, Florida. I am the product lead for internally developed Point Of Sales software for Subway. I Have 6+ years of tech startup experience and believe in the MVP approach of shipping early and often. Data centric thinker who enjoys using data to make better decisions and creating products that make it easy and intuitive for others to understand their data.

Design + Spec

Ship

Optimize

Create PRD, Wireframe, Prototype, Interface Design

Product Owner in Agile/Scrum Environments

Monitor KPIs, split/multivariate testing

Pencil

Sketch

JIRA

Basecamp

CIT (In House)

VMware vcloud Air

Current Position

Program Manager

SEP 2009 - Present

Miami, Florida

Retail Technology

Subway is comprised of multiple brands. I work on Point of Sales software (SubwayPOS) for Subway and other co-brands owned by Subway. SubwayPOS is the heart of Subway Technology eco system as it integrates with cloud (AWS), Remote Order (Mobile and Web), Payment platforms and other products.

JUNE 2012 – PRESENT

Accomplishing human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Meeting financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Constantly updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Enhancing SubwayPOS department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

SEP 2009 – JUNE 2012 SCRUM PRODUCT OWNER

Manage daily project goals and product schedules, adjusting expectations and setting priorities.

Prioritized backlog in Agile environment using JIRA.

Work with Subway Community, stakeholders and internal teams to create and customize products.

Schedule and lead meetings to surface issues, identify fixes and advance products.

Write and capture end-user needs and user stories to communicate product objectives and requirements.

Collaborate with cross-functional (including off-shore) teams for every stage of product development.

Transform business and market strategies into do-able, defined product plans.

Lead market research and position conversations to ensure viable products and balanced growth for Subway Franchisees.

Representing SubwayPOS team for past 6 years at Subway Conventions across USA to showcase all achievements of the team, Product demos, interact with end-users and get feedback to constantly improve the product.

Past Experience

Sr. Staff Engineer

MAR 2005 – SEP 2009

Sunrise, Florida

Mobile Technology

Motorola is a leader in Mobile Technology regardless of its current market position. I worked on various mobile platforms to build robust products.

MAR 2005 – SEP 2009

Developed Radio Interface Layer (RIL) driver code (coding in C++/Win32 APIs) for audio features during calls such as audio streaming, volume up/down, mute and speaker functionalities.

Involved in software testing for Motorola CN620 WLAN product to develop various APIs in C/C++ for network switching between GSM and WLAN that implement SIP protocols in embedded Windows CE environment.

Received Motorola BRAVO (prestigious Motorola Internal Award) award for the successful deployment of internally developed Motorola tools for WM products.

Developed Autohop application for WM hopper (Stress) testing. The application disables all emergency dialing, disable data connections settings, and disable Master Clear and Master reset to prevent the stress test to stop in the middle of the test. (Coding in C++ OOP)

Developed FocusHop application, which is primarily run hopper stress test on a chosen application instead of the system stress, to ensure catching all memory leaks and bugs before it goes to the system stress testing.

Technical Lead for Motorola Windows Mobile Logo Test Kit certification project at Motorola, which includes developing test, plans, test tools, organizing weekly triage meetings with Microsoft management teams, project review analysis and produce periodic Dashboard reports.

Project lead for the National Software Testing Lab (NSTL) certification for Windows Mobile products across Motorola which includes working with service providers (AT&T, Verizon, China Mobile, etc.), developing submission process criteria, pre release testing guidelines, meeting shipping deadlines for service providers and post release process analysis by implementing DMAIC methodology of Software Quality Six Sigma.

SIGNATURE CONSULSTANS

System Analyst

MAY 2003 – MAR 2005

Sunrise, Florida

Mobile Technology

Motorola is a leader in Mobile Technology regardless of its current market position. I worked on various mobile platforms to build robust products.

MAY 2003 – MAR 2005

iDEN protocol Test Engineer and TTCN (Tree and Tabular Combined Notation) Test Suite developer for iDEN Layer2/Layer3 tests.

Create test suits for iDEN product features such as A-GPS and encrypted Push to Talk.

Work with IOT engineers of different carriers and provide them support for verification and validation of third party products on iDEN platform.

Work with development and field test teams to reproduce SW issues at iDEN lab and provide support to resolve SW defects.

Duties include managing internal operations of the iPTE lab that includes lab maintenance, train new personnel, updating progress of test results to product team leads, and SW release teams.

Work closely with development teams and carriers/third-party vendors on stop-ship issues and provide test execution results and solution for timely product shipment.

Perform Integration and Acceptance test for test cases that are created in Motorola India into a set of tests that are executable on iDEN products in iPTE lab.

BIZPROLINK.COM

Associate Programmer

JUNE 2000 – MAY 2003

FORT LAUDERDALE, Florida

E-BUSINESS/B2B SOLUTIONS

Bizprolink.com (Dissolved) was E-Business solutions start up with great group of talents put together. I started as a developer to help the team build some cool feature rich B2B solutions.

JUNE 2000 – MAY 2003

Application developer for BizProLink Content web sites using BroadVision API’s (Oracle 9i and J2EE)

Analyzed and developed Software Programs in various languages such as C, BroadVision API, and SQL according to client’s needs and required standards.

Developed SQL programs, stored procedures, and functions to integrate web-based reporting tools and perform error corrections.

Application maintenance, enhancements, optimizing existing code, and re-program old processes in a more consolidated efficient manner.

Developed various business utilities for e-business sites such as Local Weather, Find a Person/Business, Online Business Calculators, Personalized Financial Centers. (Coding in BroadVision APIs, SQL).

Developed an e-business customized news content application in C and SQL.

Education

B.S. Computer Science

MAY 1998 – APRIL 2000

Boca Raton, Florida

Florida Atlantic University

B.S. Electronics and Communications

MAY 1996 – APRIL 1998

Ahmedabad, Gujarat, INDIA

Nirma Institute of Technology

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