Chantal Racicot

856-***-**** email: acs1cw@r.postjobfree.com

Information Technology Professional

Accomplished information technology leader backed by proven track record in managing various technology, business process and strategic initiatives for Fortune 500 corporation.

Highly-capable and dedicated information technology professional with over 25 years of experience. Proficient in building relationships with key business partners to address day-to-day issues during challenging times. This strength facilitated the successful creation of strategic roadmaps, and completion of numerous key initiatives. Possess strong analytical and project management skills . Well-versed in collaborating with the CIO and all levels of an the organization . Able to set strategic direction as well as tactical planning and execution. “Big picture” thinker with decisive leadership and negotiation strengths. Proficient in managing corporate and division assignments, budgets and assets with diverse cultures and clientele.

Highly experienced in the field of Enterprise Data Management focused on applying industry standard best practices. Play a leadership role while ensuring management of company’s data assets adhere to highest levels of data quality in field of

Data Governance

Master Data Management

Data Architecture and Database Services

Enterprise Data Integration

Data Security

Data availability

Key Skills

Data Management

Database administration

Data Warehousing

Business Intelligence

Enterprise Data Integration

Budget

Corporate Master / Reference Data

Vendor Relationship management

Build strong relationship

Information Security and governance

Onshore/Offshore Models

Continuous process improvement

Expertise

Technologies

Information Strategy

Enterprise data models, Information & Data modeling

Database Technologies

Oracle, Sybase, SQL Server, Oracle Exadata

DB2, UDB, IDMS

Mainframe systems

OS/390, MVS, CICS, Cobol

Data Architecture

Model-driven development

Erwin, Rational Rose suite (OO), Navigator, DMR Productivity plus

Enterprise Data Integration

Informatica, Oracle ODI

Business Intelligence

Tableau, ODS, DW, Real-time Reporting, Cognos, Hyperion (Brio), Information Builder (Webfocus)

Software Development Methodologies

Waterfall, Object-oriented, Prototyping, Spiral,

Rapid & Agile development

Rational Unified Process (RUP)

Experience

Marlin Leasing – Mount Laurel, NJ 10/2013 to Present

Director – Information Management

Management:

Lead team of 6+ members including Data Architects, Database Administrators, Data Integration and Business Intelligence resources.

Lead multiple projects such as server consolidation, database upgrades, business intelligence upgrades, re-platform the business intelligence

Oversee budget and software licensing.

Vendor contract negotiation.

Strategy & Technology

Define the Strategic vision and implement a 3 year roadmap to transform the legacy business intelligence to a self-service platform

Implemented an agile Business Intelligence and analytics platform for wide-scale adoption across the enterprise

Oversee database and data integration tool upgrade initiatives and migration to larger platform to increase capacity.

Experience in all phases of system development: User needs analysis, application design, programming, testing, implementation.

PHH Corporation – Mount Laurel, NJ 11/2000 - 9/2013

Enterprise Data Management - Manager

Management:

Lead team of 25+ members including Data Architects, Database Administrators, Data Integration resources and Business Intelligence resources.

Lead oversight of multiple technology platforms supporting business critical enterprise applications.

Team comprised of employees & contractors in onshore and offshore locations.

Lead vendor management activities for the enterprise data services division.

Budget & Vendor management

Oversee budget of $4M for operations and additional multi-million dollar projects to manage resources.

Management of software purchases and ongoing licensing worth $10M+.

Negotiate contracts with vendors for resources, hardware and software license agreements.

Strategy & Technology

Key member for the transformation initiatives within IT. Also liaison with the business for specific enterprise-level initiatives.

Manage Business Intelligence initiatives; ODS, DW & real-time reporting solutions. Work with Business SMEs to initiate key Data Governance and Data Quality activities.

Oversee database and data integration tool upgrade initiatives and migration to larger platform to increase capacity.

Experience in all phases of system development: User needs analysis, application design, programming, testing, implementation.

Data Security & Data Management

Oversight of over 1000 databases using Oracle, Sybase, SQL Server technologies.

Oversee security controls to support SOX and client audit requirements.

Initiate Data Governance and Data Quality activities by engaging key business groups within organization.

Manage enterprise data integration initiatives using multiple technologies and custom integration tools.

Manage strategic initiative in Data Management including design tools such as Erwin.

Manage successful data platform upgrade.

Technical

Design data models for Data Warehouse and Operational Data store using Erwin.

Work with application development group to enhance Application data structures.

Co-ordinate and lead efforts to work with DBAs and Application Development team to ensure database monitoring and performance adheres to mandated SLAs and standards.

Review vendor and compliance recommendations to ensure database security patches meet / exceed mandates.

Lead the management of resources and activities for data integration processes using ETL tools (Informatica & SQL).

Build roadmap for the company’s Master Data Management activities including specific activities involving People, Process and Technology.

Initiate and work with Architects / Business SMEs to design Master / Reference data architecture to build consistency across various lines of business.

Canada Custom & Revenue Agency – Ottawa, Canada 09/1989 – 11/2000

Database Manager (1995-2000)

Management responsibilities include:

Manage and direct a team of 4 Project Leaders and 30 + employees and contractors. Teams are comprised of data management professionals which delivers data solutions across multiple technologies (DB2, IDMS, Sybase and Oracle).

Leading role for the data management for a major re-engineering of all Customs Commercial functionality and systems. The initiative had a budget of $200 M to design and implement new system and database platform leveraging leading edge technologies: Web, JAVA/OO applications, Decision Support and Data Warehousing, EDI.

Manage data platform which requires 7/24 support.

Manage budget, staffing and training for the section.

Initiate the RFP process for contracting services.

Develop goals and expectations and carry out performance reviews for each project leader.

Ensure that database designs and technologies are in compliance with corporate IT vision, strategy, principles and standards.

Ensure that each functional group meets their service level agreements, project objectives and baseline architecture.

Project Leader (1992-1995)

Management responsibilities include:

Manage a team of 10+ developers comprised of employees and consultants on key initiative which re-engineered customs application.

Key resource in the design of a core component of the re-engineered project.

Maintain project plan and communicates tasks, milestone dates, status and resource allocation utilizing software life-cycle methodology. Coordinate delivery of development deliverables and production releases that meet quality assurance standards.

Assist test team in creating test plans and testing efforts.

Programmer Analyst (1989-1992)

Technical responsibilities include:

Develop and support customs application systems.

Analyze and troubleshoot issues and provide resolution to defect in a 7/24 environment.

Establish a detailed program specification through discussion with clients.

Test sample data-sets to check that output from the program works as intended.

Writing detailed documentation for the operation of the program by users.

Update, repair, modify and develop existing software and generic applications.

Loeb – Ottawa, Canada 06/1986 – 09/1989

Programmer analyst

Technical responsibilities include:

Establish a detailed program specification through discussion with clients.

Develop new application to support grocery store’s inventory.

Document system and processes for the operation of the program by users.

EDUCATION

Business administration with concentration Information Management

Algonquin College, Ottawa, Canada

Business Administration with concentration in computer science

University du Quebec, Hull, Canada

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