Post Job Free

Resume

Sign in

Quality Engineer Customer

Location:
San Francisco, CA
Posted:
January 05, 2016

Contact this candidate

Resume:

Brenda E. Domingo

*** ******** *****

Thomasville, Georgia 31792

608-***-****

acs0iq@r.postjobfree.com

LinkedIn Profile

Experience: JTEKT - Koyo Bearings Cairo, GA

Supplier Quality Engineer (February 2015 - Present)

Lead supplier quality initiatives, management and yearly audit of preferred suppliers to the plant

Facilitate, approve and log PPAP's from suppliers

Report supplier and relevant internal issues and updates at the daily fast response meetings

Issue supplier nonconformances into GQTS system for noncompliance or defects from suppliers and initiate chargebacks where necessary

Lead and participate in 8-D/A3 problem solving teams

Support other value streams with investigation on failures and issues related to raw material components

Work with Product Engineering on any new product that is planned to be outsourced.

Cummins Emission Solutions Mineral Point, WI

Plant Supplier Quality Improvement Engineer (February 2014 - February 2015)

Responsible for the development and management of supplier action plan for effective root cause and corrective action for over 130 suppliers for both the plant and offsite warehouse

Initiate, evaluate and manage supplier nonconformances, root cause and corrective actions up to the short term solution and work with corporate SQIE for long term corrective actions and closure

Initiate, manage and control plant 3rd party inspection process

Improved plant supplier PPM metrics by 67% through effective use of root cause and corrective action tools such as 8D, SCAR analysis reporting, 3P/5 Why, and Fishbone diagrams.

Improved supplier corrective action response by 30% by implementing and integrating improved partnerships with preferred suppliers

Developed cross functional teams and weekly meetings with materials, customer quality and engineering to efficiently reach a resolution to past due supplier issues.

Efficient response, containment and support to customer complaints and new product introduction issues.

Hyundai Motor Manufacturing Alabama Montgomery, AL

Quality Evaluation Specialist (1/2013 - 2/15/2014)

Gather and analyze subjective customer comments and warranty data, analyze the data and present the top issues that need to be addressed by the improvement team

Suggest and implement corrective actions for the current and future model year vehicles based on the VOC as well as feedback from quality teams throughout the organization.

Audit and evaluate P-build vehicles for the upcoming model year and make improvement considerations based upon the VOC and warranty claims.

Meet with respective suppliers to inform them of suggested process improvement methods for quality, cost and delivery on current and future model year vehicles.

Supplier Quality Specialist (7/2012 - 1/2013)

Implemented quality initiative EO's in a timely and efficient process.

Performed supplier audits and fit and functions for ISIR submittals.

Managed quality improvements for 8 local suppliers and 5 foreign suppliers.

Performed incoming inspection audit on critical part responsibility.

Achieved over 100% PPM improvement on both local and foreign suppliers.

Kraft Foods Newberry, SC

Operations Supervisor (3/2011 - 5/2012)

Supervised 140 employees and performed time attendance, discipline duties while maintaining a fully functional team dedicated to quality and performance across 4 assembly lines.

Participated in Six Sigma quality improvements.

Johnson Electric - Saia Burgess Automotive Actuators Springfield, TN

Quality Engineer (2/21/07 - 4/8/08)

Responsible for the improvement of assembly quality and performance of automotive actuators by 25% on 7 different product lines by initiating Six Sigma principles such as SPC and scheduled DOE's based upon monthly quality metric results.

Implemented quality improvements in response to daily reported first time quality and scrap measurements and customer incidents.

Respond to formal customer incidents utilizing tools such as 8D's, 5-Why formats, Fish Bone Diagrams and QRQC principles.

Assist in the development of Pre-Production Order runs and PPAP submittals to customers and aided in the reinforcement of Supplier CAR's

Decreased outstanding CAR's from suppliers by developing cross-functional teams that met daily to concentrate on key quality and design issues that directly affect the customer.

Implemented an incoming inspection line and developed work instructions that responded to top customer quality issues at hand.

Implemented a Kanban system to aid in organizing and processing nonconforming material and pre-production orders. This resulted in 100% reduction of waste in the MRB system as well as a 30% improvement in inventory tracking at the end of the fiscal year.

International Truck and Engine Corporation (Navistar) Indianapolis, IN

Quality Team Leader/Quality Engineer (11/99 - 10/02)

Implemented quality improvements in Ford engine assembly and test by identifying root causes both in house and at the customer, provided short term corrective actions, and helped to generate long term solutions

Performed team leader duties over Quality Inspection which included time and attendance, torque analysis, assembly line troubleshooting, and nonconforming parts containment

Developed daily quality reports and shift quality reports to present to plant manager, staff and resident Ford personnel. jus

Conducted and participated in ISO 14001 and internal audits as part of core quality responsibilities

Developed and maintained 8-D reports on key issues that affected part quality and manufacturing processes

Cummins Engine Company Columbus, IN

Supplier Quality Improvement Engineer (5/99 - 11/99)

Improved quality of diesel engine components 40% in 3 months at over twenty suppliers by using and implementing QS-9000 principles, APQP, and effective root cause/corrective action analysis

Conducted PPAP's and Supplier Process Audits on new and existing components and developed 7-step analysis reports on daily nonconformances

Managed quality involvement in the product change process and provided quality changes and improved testing methods at the supplier that produced cost reductions and aided in the assembly of components

Developed and improved inspection methods in-line and at receiving inspection

Lead weekly cross-functional meetings to discuss top weekly quality issues, identify responsible parties for implementation, and tracked project status in an Access database

Product Engineer (11/97 - 5/99)

Provided short term procedures for assembly line issues that pertain to the fit, form, and function of components and developed plans for permanent corrective actions

Supported returnable packaging team by identifying assembly line issues that directly coincide with packaging and material handling

Provided design changes for components that produce cost reductions, aided in the efficiency of assembly, and protected the customer

Conducted weekly meetings that focused on the top assembly issues to set goals for permanent solutions and reported it to plant manager

Department representative in corporate diversity council

General Electric Aircraft Engines Lynn, MA

Manufacturing Quality Engineer (7/95 - 7/97)

Improved quality and manufacturability for commercial and military jet engine lines through the implementation and utilization of statistical process control (SPC)

Implemented process control program that reduced manufacturing losses on the F404 engine line and improved the overall quality of the Stage 3 Fan Disk by 40% in three months

Implemented Flow Technology and lean production on F404 and CF34 engine lines that resulted in 100% reduction of NMR's and manufacturing losses in two months

Conducted SPC and Flow Technology/Kaizen training to cell leaders, staff, and operators in order to produce cross-functional teams and empower them to share and initiate "fresh ideas"

Consulting:

BMW Spartanburg, SC Contract Quality Engineer (10/06 - 12/06)

Faurecia Interior Systems Fountain Inn, SC Contract Quality Engineer (6/06 - 10/06)

Education: Boston University Boston, MA

Bachelor of Science in Manufacturing Engineering, May 1994

Computer Experience: Languages - Pascal, Assembler,

Software - UNIGRAPHICS, AutoCAD, CATIA, Paradox, MS Office

Other Experience: Skills - Drafting/Technical Drawing Preliminary Review Certification, Demand Flow Technology implementation, ISO 9001, Ergonomics, Six Sigma trained, Certified

QS-9000 Auditor, TS-16949, trained in: MSA, GD&T,FMEA and Control Plan development, and PPAP submission

Honors: The National Dean's List (1990-1992)

Activities: National Society of Black Engineers - Alumni Regional Publications Chair (1999-2000); American Society of Quality member; Massachusetts Pre-Engineering Program - Alumni Relations Chairman of the Board (1997-1998), Student Member (1985-1990); Society of Manufacturing Engineers (1993-94); violinist; published poet; plus-size model, certified professional chauffeur (2003 - Present); Wedding Planner - Owner of Favor The Moment, LLC



Contact this candidate