**** ******** *****● Tampa, Todd Florida ***** R. ● Gibbs 513-***-**** ● acs0cw@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Highly seasoned and reliable Computer Technician with a strong technical background and excellent client service record. Over 17 years of experience in installing, configuring, troubleshooting and repairing networks and workstations. Adept at explaining complex technical concepts and processes to clients and non-technical staff in a clear and understandable manner. Able to multitask effectively and bring several simultaneous installation and repair projects to completion with full accuracy and efficiency. CERTIFICATIONS
HP Hardware Dell
Hardware
Windows NT 4.0 Server Windows NT 4.0 Server in the Enterprise
Windows NT 4.0 Workstation
Windows 95
A+
PROFESSIONAL EXPERIENCE
POMEROY IT SOLUTIONS
Hebron, KY
Computer Technician II January 2007 to
December 18th 2015
Contracted to Procter & Gamble provide onsite network to desktop and VOIP trouble shooting, installation configuration and repairs NSYSTEMS LLC
Albany, OH
Sr. Technical Consultant December 2005 to
July 2006
Contracted to the State of Ohio to provide onsite network to desktop trouble shooting, installation configuration and repairs for thirteen counties with twenty- seven sites on the ODJFS networks.
Converting Desktops from Windows 98 to Windows XP 1
Switching sites over to NDPS printing
COMMERCIAL NETWORKS INC.
Columbus, OH
Sr. Technical Consultant December 2004 to
December 2005
Contracted to the State of Ohio to provide onsite network to desktop trouble shooting, installation configuration and repairs for thirteen counties with twenty- seven sites on the ODJFS networks.
BELCAN TECHSERVICES
Miamisburg, OH
Technical Contractor October 2004 to
December 2004
On Contract to Wright State University CATS Dept.
Supporting Windows XP Desktops and Novell Rollouts NSYSTEMS LLC
Albany, OH
Sr. Technical Consultant January 2001 to
July 2004
Contracted to the State of Ohio to provide onsite network to desktop trouble shooting, installation configuration and repairs for thirteen counties with twenty- seven sites on the ODJFS and OBES networks.
Converted over five sites and hundreds of workstations from the OBES network to the ODJFS network with minimal interruptions to day to day operations and no loss of data, all being on or before schedule.
ENTEX INFORMATION SERVICES
Mason, OH
Enterprise Network Engineer September 1998 to
January 2001
Provided Remote Network Administration on Global Accounts for Fortune 500 companies
Built and Configured Novell and NT servers for in house operations (DHCP, Web and Data Backup)
Reconfigured the data backup operations for the Mason Data Center to eliminate failed jobs and to enable automation and remote administration of ARCserve 6 and an Exabyte 230D tape library.
Restored data when needed
Trained numerous new employees in Desktop Support trouble shooting and repair TECHNICAL SKILLS
2
Network Operating Systems: Microsoft Windows 2000 Server with Active Directory, Windows NT 4.0 Server, Terminal Server, Novell
Netware versions 4.11 5 & 6 with ZEN
Operating Systems: Microsoft Windows 7, XP, Windows 2000 Professional, Windows 95 and 98
Office Automation: Microsoft Office, Lotus Notes, Remedy, Rumba, HP Service desk
Web Services: Microsoft Internet Information Services 4 & 5 and FrontPage, Oracle
Networking: Router and Switch configuration, Wireless Network setup and security, Printer setup and configuration in Novell or Windows, IP printing, DHCP and DNS
configuration, NAT Telnet, FTP, TCP/IP & other
network protocols, Basic cabling.
Data Backup and Recovery: ARCserve and Backup Exec Software, Exabyte and other hardware.
3