Ravi Shankar

J P Morgan Chase

Email : acs07k@r.postjobfree.com

Mob : +919*********

Experience Summary

About 5 years of extensive experience as IT Support Analyst in Banking and Financial Services which includes 1.5 year of onsite experience at client location (Deutsche Bank,Singapore)

Provided application support to Front Office e-Commerce Trading and Risk Management falling under Foreign Exchange division of Investment Banking.

Responsible for 24x6 global support operation to meet the technical and business requirements of users dealing with electronic trading and risk management systems for Global Markets

Have worked on world’s largest electronic online trading application called autobahn FX (ABFX).

Supported the Risk Management System which is the centralized back end for ABFX

and also deals with many upstream and downstream.

Conducted review for functional integration and business validation testing to manage and track defects.

Managed and analyzed the change requests and conducted impact assessment.

Dealing with on-going production issues with clients and development team, ensure that

minimum service loss in Business hours for Asset Management.

Key Skills & Technology

Domain knowledge and experience in Global Foreign Exchange Market, Trading and Risk Management applications and Asset Management.

Understanding of Equites, Fixed Income, FX instruments like Spot, Forwards, Swaps, NDFs, Options, Futures and other OTC Derivative products, Equities

Operating Systems

UNIX, Windows-7/ XP

Software Products

PL/SQL

Database

Oracle, Sybase, DB2

Tools

Informatica, Control-M, Spotfire, Soap UI,QTP, UML, MS Visio, MS Office,Geneos

Language

C++, Core Java, Perl

Qualifications

Degree and Date

Institute

Specialization

Percentage

B.E., 2010

Technocrats Institute of Technology(RGPV university),Bhopal

Electronics &

Communication Engineering

77.2%

12th, 2005

Chinmaya Vidyalaya

Bokaro

Science(Physics,

Chemistry, Maths)

76.20%

10th, 2003

DAV Public School

Bokaro

General.

84.33%

Professional Certifications

Name

Member Since/ Date Certified

ITIL V3 Foundation

24-Jan-2011

Key Professional Projects

Company

Tata Consultancy Services

Client

Deutsche Bank

Project

Risk Management System Support

Description

RMS Support project aims to provide the business and IT support to the risk

management system (RMS), used by Front Office, Middle Office, Business

Area Controlling, Risk Controlling and Operations. The RMS consists of a group

of applications which are used for multiple purposes like trade capturing,

real-time risk calculation, risk monitoring and risk controlling.

The project gives an exposure in FX instruments, trade flow, application

interaction, risk management, external interfaces and price feeds. It gives an

opportunity to interact with Deutsche Bank’s IT and business community across

all regions.

Roles Undertaken

Responsible for setting up STP feeds for trade flow from different

Exchanges for across all regions.

Global support responsibilities for all the applications falling

under the RMS and problem management.

Contribution

Providing support to FX Cash and Derivative products to Front Office, Middle Office, Back Office and to external vendors.

Providing business and technical production support to Sales and Trading (Asia Pacific, Europe, USA) on applications like RMS Blotter, Spot Blotter, Order Book, Trade viewer, Volbroker, Reuters, Dealhub, Volatility Surface Generator, Market Data Viewer, FX Pricer, Valuation xls.

Providing support for pre and post change testing and deployment, and coordinating with different teams across the Globe

Resolving production issues on PV, PnL, Delta, Funding, Cash Balances, Trade Flow, Market Data and Trade Capture related to FXCash, Fixed Cash and Derivative Products.

Providing technical troubleshooting for Global proprietary applications within FX by shadowing users sessions, and if required escalating issues to development.

Weekly and Monthly Reporting based on the Incident Management System and Problem Management System based on ITIL practices

Handing issues with market data feed from Reuters and setting up internal fixing references which are used for fixing of trades.

Providing business and technical support to BAC on scenario analysis, risk valuation, setting up of books, risk generation of trades, setting routing for trades.

Providing support to operations and other IT communities.

Preventative maintenance and enhancements to the RMS process environment to prevent support problems, minimize downtime, improve performance, remove process failures and audit issues

Use of Demo, Prodcopy and UAT environments to simulate existing issues with servers and setup new users for testing.

Responsible for trade flow executions and trade integrity over various trading platforms

Coordinating with the development team for the testing and release of enhancement in the applications

Providing knowledge transfers to the new joiners in the project

Duration

From Jan 2011 till May 2015

Technology

Citrix, Oracle, Unix,

Onsite Exposure

1.5 years of experience in client location Singapore

Company

J P Morgan

Project

Core Component and Architecture Support

Description

CCA Support project aims to provide the IT support to applications and services

used across the Asset Management used by Front Office, Middle Office,

Business Area Controlling, Risk Controlling and Operations. The function of CCA

is to store the key data such as position data, instruments, market data, indexes,

benchmarks and provide support to all feeds or service layers through which

application accross Assest management uses those data.

Roles Undertaken

Global support responsibilities for all the services and applications falling

under the CCA project. Ensuring smooth Business flow all through the

shift- APAC, UK region.

Contribution

Providing support to all the applications such iLITE, MO Portal which acts as front GUI for the core data

Providing support to different downstreams which takes the data,operations team and other IT teams

Coordinating with the development team for the testing and release of enhancement in the applications

Preventative maintenance and enhancements to the CAA environment to prevent support problems, minimize downtime, improve performance, remove process failures and audit issues

Identifying the improvements in the existing application and raising them to development team.

Creation of Functional and Support documents on various applications.

Functional and Support documents created by me, helped reduce the turnaround time for various production isses. These documents have been identified as baseline material for training both new resources in support and new users. Creation of knowledge base was acknowledged as a substantial contribution in support activities because it reduced the

people dependency and consolidated the information.

Duration

From June 2015 till present

Technology

Oracle, Unix, Sybase,DB2,Informatica,Control-M,Soap UI, Spotfire

Personal Details

Date of Birth

17-11-1987

Nationality

Indian

Passport Details

Name as on passport

Relationship

Passport Number

Date of Issue

Expiry Date

Place of Issue

Ravi Shankar

Self

H9795093

25/03/2010

24/03/2020

Ranchi

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