Darin J. McCulloch

acs066@r.postjobfree.com

SUMMARY

Accomplished and integrity-driven Technical Project Coordinator with experience in SAP Project Management, Service Delivery, Change Management and Technical Support in various industries.

Technical hands-on knowledge and experience in the following areas

SAP Marketplace / OSS Notes

Relationship and Team Building

SAP system monitoring

ITIL - Problem and Change management

ITCS104 / GSD331 Security Compliance

Project Costing

SAP Technical leadership

Full Life Cycle Project Management

SAP Full Life Cycle Implementations

Maintaining service level agreements

DB2 Fixpack and upgrades

Trouble-shooting

DB2 database administration to support SAP

Support pack and kernel upgrades

SAP Software implementation, upgrades and configuration

SAP Basis / Security

PROFESSIONAL EXPERIENCE

Self Employed

Construction Contractor, Palm Springs, CA March 2014 - Current

Performed construction work for local Palm Springs residents for small to mid-size projects.

IBM June 2000 – March 2014

Commercial Clients supported: Coca Cola, Welch Allyn, Omron, Telstra, Carrier and United Technology Corporation, Ally Bank (GMAC), Novartis Vaccines and Diagnostics, Solectron, Coty, NiSource and Kubota Tractor.

IBM - SAP Technical Project Coordinator, Costa Mesa, CA February 2008 – March 2014

As SAP Technical Project Coordinator, responsible for delivery of services in accordance with the account based Service Level Agreement (SLA), for both the SAP Basis/IT team members, this encompassed both steady state and project related activities while participating in 24X7 on-call support.

Scheduled and lead “Problem and Change” meetings to ensure that the proper process, release dates and group assignment were adhered to in order to meet deliverables.

Reviewed and assigned tasks to both functional and technical teams associated with Earlywatch Report findings as a pro-active approach to system performance and related SAP recommendations.

Gathered information from technical teams for the creation of Work Orders, Costing and Solution Documents for related project activities.

Coordinated, planned and supervised system refreshes, DB2 and DB2 Fix pack, Kernel and enhancement/support pack upgrades to Development, Test, Q/A, and Production instances that complied with service level agreements.

Installed and configured WWI Generation Server, EH&S Management Server & EH&S Expert Server on VMware/Windows 2008.

Installed and configured DB2cops, the db2audit tool to ensure SOX audit readiness.

Installed Esker Loader Tool and SAProuter on VMware for the purpose of faxing and e-mailing Purchase Orders via BAPI’s, “Cloud Technology” with the back-end ECC6 Instance.

Researched, planned and installed ECC6 EHP4 and related post activities in order to bring SAP R/3 Enterprise 4.7 to ECC version requested by the customer. Recognition Reward Received.

Scheduled Go-Live reports with SAP America and coordinated solutions as a post activity, ensuring completeness.

Darin J. McCulloch Page Two

IBM (Continued)

SAP Upgrade Project Coordinator/Team Lead, Costa Mesa, CA June 2007 - February 2008

SAP Upgrade Project Coordinator and acting SAP Basis Team Lead for the “Go-Live” activities for the installation and upgrade of the then current SAP System Landscape. This encompassed leading a team of 10 SAP Basis Consultants. Primary focus was to provide technical leadership, direction and ensure that deliverables and milestones were met. Coordinated and led project team meetings in which tasks were defined, coordinated and assigned accordingly by building strong collaborative relationships with peer team members in India, Brazil and the US.

Provided solutions to the Brazilian based auditor’s findings related to annual SOX audits and worked with management team and cross functional peer team members to ensure SOX compliance for both DB2 UDB and related SAP Production instances according to ITCS104 & GSD331 guidelines.

Created technical project plans and coordinated tasks for the planning, installation and configuration of SAP R/3, BW, SRM, TREX, MDM, ITS, Portal and related components for the Basis team, delivery and other technical teams and worked with management, in a matrixed organization to ensure deliverables and milestones were met, this was completed on time and on budget. Recognition Reward Received.

Coordinated and lead daily problem and change management to insure issues were processed in a timely manner and completed RCAs when necessary to limit incidents to a “one-time occurrence”.

Worked across functional support areas to ensure not only the upgrade of SAP software was coordinated, but “pre” and “post” activities of the “Go Live” sessions were completed successfully, which guaranteed a smooth transition for the implementations of SRM 5.0 and SRM 7.0.

Effectively communicated both verbal and written correspondences in order to provide clear, concise communication to the Management and Basis team members in order meet service level agreements in a timely manner.

Upgraded SAP kernel, DB2 8.1 and applied Support Packs for all SAP Instances to bring to required levels.

SAP Basis Team Lead, Costa Mesa, CA July 2005 – June 2007

Responsibilities included the installation of SAP Instances. This was for our “Go-Live” project, Client was “NiSource”. Acted as “Technical Project Manager” on “Post Go-live activities” which consisted of scheduling of OSS “Earlywatch” and “Go-Live” reports and ensuring the “suggested” tasks were documented and completed by Basis Team and Functional Team members.

Installed SAP SRM 4.0, CCM 2.0 and TREX 6.1 as requested to be added to our existing R/3 landscape in order to meet “service level agreements”. This was completed on time and on budget (2006).

Documented and cross trained with other Basis team members on the installation processes and procedures so that additional installations were completed with limited issues.

Received Recognition Reward.

SAP Basis / SAP Security Administrator, Torrance, CA August 2003 – July 2005

Responsibilities consisted of both SAP basis and SAP security related tasks associated with the SAP system landscape; SAP R/3, B/W (AS400) and APO (NT) Production, Test and Development Instances for the client “Kubota Tractor”.

Installed and administered software, including; systems and support pack upgrades and Live Cache DB upgrades (APO) to address service level agreements.

Designed, developed, tested and implemented SAP security roles, profiles and authorizations using profile generator, PFCG, SU01 and SU25 to insure user security associated with GSD331, were addressed.

Operations Team Lead, Milpitas, CA July 2002 – August 2003

Managing Team Lead over operations staff (help desk and technical support) for client “Solectron”, consisting of roughly 10 technical staff, this included Tivoli job scheduling in a “BAAN V” environment.

Initiated 24 X 7 monitoring and on-call support to address client needs, this expanded and provided service support hours.

Darin J. McCulloch Page Three

IBM (Continued)

Cross-trained current staff, document policies and procedures of current technical and not-technical roles and cut personnel to current levels to meet customer’s budgetary restraints as directed by Management.

Received Recognition of Excellence Award (2003).

SAP Basis / Security Administrator, Emeryville, CA June 2000 – July 2002

SAP R/3 Basis Administrator for Client “Novartis Vaccines and Diagnostics, Emeryville, CA. Duties included the administration of SAP Instances running on IBM AS400 and Oracle 8.0.6 environment.

Monitored, addressed and closed incidents reported to the problem and change management tool (Remedy) to comply with the service level agreement (DOU).

Functioned as primary for monthly job scheduling and addressed any jobs failures using SM37.

Created and administered SAP Security roles and profiles to ensure SOX compliance.

OTHER POSITIONS HELD

KONAMI OF AMERICA, INC., Redwood Shores, CA

IT Manager

DELOITTE & TOUCHE CONSULTING GROUP, Foster City, CA

SAP R/3 - Project Coordinator and acting Basis Administrator.

CONSILIUM, INC., Mountain View, CA

Voice and Data Communications Technician

ALLIED TECHNOLOGIES, San Jose, CA

Formerly FMC

UNIX System Administrator

TECHNICAL SOFTWARE

EBP BBPCRM 4.0, SAP SRM 4.0, 5.0 and 7.0, CCM 2.0, SAP Netweaver 7.0 EHP2 / BW 7.02, SAP NetWeaver 2004s, XI, MDM 7.1, Portal 7.1, BO 3.1, TREX 7.1, SAP R/3 Enterprise 4.7, SAP ECC6 EHP4, Solution Manager 7.0 EHP1, ITS 6.2, Windows 2008, ORACLE 10g, IBM DB2 9.7, and AIX 5.3.

EDUCATION

Course of Study – Computer Science, Evergreen Valley College, San Jose, CA

Night classes in Business, De Anza College, Cupertino, CA

Night classes in Business Management, Mission Valley College, San Jose, CA

Accelerated Training for Windows NT 3.51, Deloitte & Touche

SAP America – JSB10 R/3 Systems Administration, BC505 Oracle Online Database Administration, BC510 Informix Online Database Administration, BC310 Technical Core Competence, NT / ORACLE, BC305 Advanced R/3 System Management, BC314 Technical Core Competence Windows NT / SQL, CA960 Customizing and Transport Management, BC405 ABAP Workbench Techniques of List Processing, BC430 ABAP Workbench, Data Dictionary

Contact this candidate