Steven J. Pagano

**** *. ***** *** #*-*** Littleton, Co. 80120

720-***-**** acrzx3@r.postjobfree.com

Objective:

Sales and customer service professional with over 10 years of proven, diverse experience. Desire working for a progressive company in a positive environment offering growth potential.

Skills:

Team player with strong work ethic B to B, inside/outside/phone sales

Case management/Risk analysis Cust. Service & call center

Rapport building/fact finding Data entry

Colorado Work History:

7/2012- 8/2015 Ins. Sales / Lic. Plan Specialist Connextions/Optum

Call center sales of individual/family health plans for Kaiser Permanente. KPIF sales award for 2014-15 ACA open enrollment period.

2/2009-11/2010 Community Relations Coordinator A.T.R.S

Outside sales/marketing to get signed sponsor locations for clothing and shoe recycling donation bins to benefit 501©3 non-profits. Over 130 signed.

2004-2008 Ins. Agent/CSR AFLAC, G-W L, Brooke Ins., etc.

Sold and/or serviced Life, Health, Property and Casualty insurance products in person and over the phone. Call center experience, inbound/outbound.

1991-2004 Memb./Insurance Agent AAA Colorado

Sold AAA memberships and multiple lines of insurance in an independent agency setting. Built a profitable book of $75,000 in annual renewals. Over 9,000 memberships sold. Top 5 in membership sales last 2 years.

Education: B.A., University of Nevada, Reno. 36 postgraduate credits.

Current Colorado Insurance licenses; P&C, L&H.

Etc: Avid cyclist. Past participant in Ride the Rockies and other organized rides. Active fencer, competes locally. Numerous past boards and committees. Have a street adopted for cleanup in Littleton.

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