TERRI L. BRIDGES, PHR

**** ********** **.

Tampa, FL 33626

727-***-****

acrzwr@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

June 2014 – July 2015 EMCARE, Clearwater, FL

Payroll / Benefits Manager

Directed, developed and controlled the payroll processes for 2500 physicians and nurses using Oracle and Kronos.

Approved calculations; developed statistical data; planed work assignments; and responded to questions, as necessary.

Administered federal, state and local tax filings for a multi-state organization; developed and maintained relationships with internal and external auditors, as well as federal and state agencies.

Assisted in the testing and implementation of new procedures and/or software programs and upgrades.

Identified incomplete data and/or disbursement related issues; coordinated the resolution of outstanding issues.

Acted as the resident expert on payroll procedures and responsibilities. Was able to develop more efficient procedures when appropriate.

Coordinated with HRIS and Benefit personnel to ensure integrity of payroll data and related programs.

Coordinated with the general ledger department on the accuracy of the payroll interface and assisted in account reconciliation

Ensured the accuracy of payroll tax calculations by carefully monitoring tax law changes and reconciliation of periodic and quarterly local, state and federal reporting and amending as necessary.

Coordinated quarterly and year end information provided to external auditors

Responsible for hiring, training, coaching, performance evaluation, and performance management of staff.

February 2010 – November 2013 IDEAL IMAGE DEVELOPMENT CORPORATION, Tampa, FL

Human Resources / Payroll Manager

Guided and managed the overall provision of Human Resources, Payroll, and Benefits for entire company of 1000 employees using PeopleSoft and Kronos.

Originated and lead the Human Resources practices and objectives that provided an employee-oriented; high performance culture that emphasized empowerment, quality, productivity, and standards; goal attainment, and the recruitment and ongoing development of a superior workforce.

Assisted in recruitment process for open positions in centers located all throughout United States and Canada.

Coordinated implementation of services, policies, and programs through Human Resources and Payroll Staff

Developed Human Resources Department from staff of one to five

Created policies to ensure employment compliance at both State and Federal levels

Analyzed benefit plans to ensure the best options were available to employees

Organized employee on-boarding, training and ongoing development

Assisted with employee relations

Managed and maintained employee performance management

A Strategic Partner to Executives to develop processes and metrics that support the achievement of the organizations business goals.

June 2005 - February 2010 ADVANTEC, Tampa, FL

Senior Implementation Account Manager

Maintained successful implementation of new clients using PeopleSoft and Kronos

Owned new client relationship from contract signing until 1st payroll processing

Created and maintained timelines for optimal client progression from Sales to Operations

Produced deliverables for all activities pertaining to implementation

Leader for all meetings, both internal and external, as they relate to client implementation process

Able to make decisions relating to implementation on a day to day basis, communicating decisions to upper management.

Subject matter expert for Payroll, Benefits, Billing and Human Resources

Member of Business Continuance Team

TERRI L. BRIDGES, PHR PAGE TWO

February 2000 - June 2005

Payroll Manager

Directed the activities of 8 staff members within a large centralized payroll department in carrying out the responsibility for payroll preparation/processing for over 12,000 work site employee’s

Created processing procedures for new payroll system (PeopleSoft and Kronos)

Developed controls for auditing reported payrolls for accuracy and compliance

Maintain relationships with internal and external auditors and state and federal agencies

February 1999 - February 2000 PRICEWATERHOUSECOOPERS, Tampa, FL

Payroll Associate

Computed wages and deductions, and enter data into payroll system (PeopleSoft)

Compiled employee time, production and payroll data from timesheets and other records

Reviewed timesheets, work charts, wage computation, and other information in order to detect and reconcile payroll

Processed payroll for staff employee’s 3

Recorded employee information, such as exemptions, transfers, and terminations, in order to maintain and update payroll records.

May 1996 – July 1999 CHASE MANHATTAN, Tampa, FL

Customer Service Supervisor

Assisted customers with inquiries regarding their credit card accounts

Escalation point of contact for card holder complaints

Able to identify needs and offer positive solutions to retain their account

Demonstrated ability to generate revenue from balance transfers

Participated in various focus groups with management to better enhance productivity in my department

June 1996 – July 1999 TOWN & COUNTY ELEMENTARY, Tampa, FL

Secretary

Provided administrative support to Principal and staff of Elementary school

Accountable for school budget

Submitted payroll for school staff

Arranged conferences, meetings and travel reservations for staff

Set up and maintained student records

Handled incoming and outgoing mail

Prepared and mailed checks for vendors

CERTIFICATION:

PHR (Professional in Human Resources)

PROFESSIONAL DEVELOPMENT:

Ongoing training and continuing education credit units in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation and workplace safety/security.

AFFILIATIONS:

Society for Human Resource Management (SHRM)

HR Tampa

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