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Store manager

Location:
Mumbai, MH, India
Salary:
22000/-
Posted:
October 07, 2015

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Resume:

Address:

MR. C L RATHORE

PLOT NO ** MINAKSHI Society

NEAR UTKARSH SCHOOL RACE COURSE CIRCLE

VADODARA

GUJARAT: 390005

Contact No: 099********, 097********

acrzqx@r.postjobfree.com

acrzqx@r.postjobfree.com

STORE MANAGER BIBA APPARELS PVT.LTD

With seven years of qualitative experience in:

*Fashion Retail *F.M.C.G

*Sales/ retail *Team management

Worked in different formats like Madura Fashion & lifestyle (DIVISION OF ADITYA BIRLA NOVU LTD.) Pantaloons, Indus league clothing ltd (Future group). Reliance Trends, Tru Mart (Pyramid retail ltd), My Dollar store (sankalp retail).

Career Graph

Dec’2014- Present

Responsibilities and job profile, Key Assets:

Presently Working with BIBA APPARELS PVT.LTD as a Store manager at centre square mall Vadodara (gujrat) & reporting to Area sales manager.

Believing in hardcore customer service with vital importance to customer feedback & resolving customer problems & Queries positively.

To Looking for conversion, average bill value and store achievements. Manage selling & customer service activities & staff competence in the area & sustain sales performance, profitability of showroom & customer satisfaction .manage costs & all affecting the profitability performance of store.

To ensure that the operational store costs are well within budgeted parameters at all time. Ensure store merchandizing standards are in place including store layout presentation, visual merchandizing & operating hours.

To oversee implementation of company policy & SOP’s across all stores & to take periodic audits, to conduct periodic stock check to ensure that SKU wise system stock & physical stock always match.

Manage cash and billing systems in accordance with company procedures and policies. To Ensure that the store staff is fully informed on matters relating to products, pricing, marketing schemes etc.

Believing in hardcore customer service, with vital importance to customer feedback and resolving customer problems and queries positively. Approach: confident, enthusiastic, creative, flexible, growth oriented professional and continuous learner with high passion levels.

To take daily briefing of staff and discuss about the targets and sale & different eyes breaking points. Scheduling staff Rota’s, issues giving them platform for motivation and interaction and customer’s experience.

As well as suggest to team about SOP and to follow, make friendly relation with time span. To give product knowledge and training to new staff, improving communication skills, building and motivating positive attitude to achieve sales & targets, maintain discipline among staff, giving responsibilities of store operations as per their merits for carrier.

To send daily sales report to our seniors on weekly and on daily basis. Daily sales report.

To looking after vadodara’s Biba EBO & MBO counters such as vadodara central,

Shopper stop, pantaloons 1 & 2.providing stocks to all counters from Biba ebo as

Also called as virtual warehouse.

PETER ENGLAND (MADURA FASHION & LIFESTYLE) June’11-Nov ’2014

DIVISION OF ADITYA BIRLA NUVO LTD.

Worked at brand PETER ENGLAND as a Assistant Store Manager from june’2011 till

Nov’2014 at Nagpur.

Job profile is to cooperating with store manager. To take daily briefing of staff and discuss about the targets. Scheduling staff Rota’s.

To send Global count report & ASM report, to collect & compile report of End of the day sales figures of Madhya Pradesh, Chhattisgarh & vidharbha region of peter England stores(18 company stores) & reporting to Area regional manager.

Working on company’s portal I.e. PE.WOOQER.COM, Maintaining Briefing: The objective is to ensure morning briefings are conducted before store opening on daily basis.

Daily stock takes: The objective is to ensure that daily stock Quantity has to be mentioned in portal before closing the store,Etc.

To Work with the retail operations team and the regional team for the proper implementation of new product launches. To managing inventory co-ordinate with operations manager & warehouse for stock inflow & outflow, maintaining base stock analyzing and balance focus on sales.

Work with Tailor in the store and ensure that he is well trained on all aspects of patterns, fits, fabrics, accessories, apparel construction techniques to service customers efficiently.

Maintain all store related sales, orders, tailoring records and documentation as per requirements. These are the responsibilities which I had undertaken on daily basis by undertaking role better.

Fashion advisor (Team leader): Indus league clothing ltd. July ’08 –June ’2011

Fashion associate / visual representative.

Taking care of men’s wear brand in pantaloons of brands like scullers, Urbana and ladies western wear brands like scullers for her and jealous-21.

To achieve individual sales target and focusing on suggesting innovative ideas to Dept. manager to increase sales.

To aware the customers about promotions and offers running in store. Interacting with customers directly and try to increase basket size helps to achieving the targets. Understanding of stock management, inventory and customer requirement according to seasons & domestic standards.

To observe & make changes in display, while focusing on increasing sales of slow- moving stocks. Giving each section a theme to display on weekly basis. Space utilization implementation of theme in display, maintaining merchandise and checking on replenishments.

Achievements: pantaloons

Honored with trophy and certified from Indus League Clothing LTD. for highest Annual Business Plan (ABP) achievement during Jan/Feb. E.O.S.S 2009.

Certified and honored with trophy from Indus League Clothing LTD 2nd time for highest ABP achievement during Diwali season 2008.

Certified from pantaloons (future group) also for highest membership green card enrollment.

Customer sales associate (CSA): My Dollar store (Sankalp retail) Since Aug’07 –June ’08

To do cashiering sometime and handling CSD also.

Profile was to face the customer with greeting and approaching to them and asking them about their requirements with cross selling and up selling helps to increase average ticket size and basket size.

Customer sales associate (CSA): Tru mart (pyramid retail ltd.) Since April’06 –June ’07

To advise customers and answer any queries they may have, from stock availability and details of special offers to a product’s price.

To understand the products & give as much information as possible to customers & increasing the bill Value by up selling & cross selling products. Restocking goods & keep the shop floor clean and tidy.

Achievements:-

Honored with trophy and certified from Indus League Clothing LTD. for highest Annual Business Plan (ABP) achievement during Jan/Feb. E.O.S.S 2009.

Certified and honored with trophy from Indus League Clothing LTD 2nd time for highest ABP achievement during Diwali season 2008.

Certified from pantaloons (future group) also for highest membership green card enrollment.

Get a promotion from CSA to section in charge in Tru mart.

Educational credential:

Ssc from B.K.C.P school kanhan (nagpur)

Hsc From Madhya bharat Gwalior

B.A pursuing.

I .T Exposure: Diploma in office automation.(MS-OFFICE,TALLY,MS-OUTLOOK )

Project undertaken apart from Responsibilities:

Sometime handling ladies western, ethnic wear & formal section and Customer service desk at main entrance floor.

Handling stock and replenishment in E.O.S.S.

Handling and maintaining the stock in sections.

Sales analysis’s for quantity and per square feet, aging and replenishment.

Personal vitae:

Believe in learning.

Strong team work skill.

Ready to learn new things and experiment it and ready to accept changes.

Interest: playing chess & playing play station games.

Date of birth: 22nd march’1984.



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