ARUL PRAKASH .T

Mobile: 098********, 044-****-****~ E-Mail: acrzqo@r.postjobfree.com

In quest of senior level assignments in Sales, Operations with an organization of repute.

Location Preference: Chennai / Bangalore

CAREER DIGEST

Dynamic change-agent skilled in repositioning organizations to achieve operational excellence. Delivered dramatic improvements in market positioning, and business growth. Consistent success in maximizing corporate performance; driving growth, generating revenues, capturing market share and enhancing the value in domestic markets. Adept in managing business operations with focus on top-line & bottom-line performance and expertise in determining company’s mission & strategic direction as conveyed through policies & corporate objectives

Seasoned professional with experience of 16 years & 7 months in Sales & Marketing, Business Development, After Sales Operations, Installation & Commissioning, Troubleshooting, Client Servicing and Team Management.

Strong industry knowledge with deftness;

- Sales & Business Development - Asset Management - Key Accounts Management

- Pricing & Negotiation - AMC Contracts Management - Training & Development

- Business Development - Strategic Planning - Installation & Commissioning

- Profit Centre Management - Revenue Expansion - Post Sales Services

- Client Servicing - Team Management - Maintenance Operations

Proficient in service operations along with implementation of various techniques for improving the process operations along with cost effectiveness.

In-depth knowledge about managing Account Receivable and initiating appropriate recovery plans for overdue outstanding.

Fully experienced in increasing sales revenues, exceeding targeted sales goals, developing profitable and productive business relationships, coordinating with decision-makers, building an extensive client base, and market development; distinction of accomplishing multi fold revenue increase.

Proficient in handling execution of engineering works including installation and commissioning of equipment’s, getting variation orders if the project is delayed.

AMC contract renewals, price development, additional revenue generation thru repair orders.

A keen performer with strong skills in taking process improvement and cost reduction initiatives and implementing quality systems for enhancing plant efficiency.

Exceptional work ethic, routinely use available time to solve organizational problems, ability to work without the need for direct supervision, multi-tasking, and timely completion of all assignments.

ORGANISATIONAL SCAN

Since July’12: Fujitec India Pvt. Ltd., Tamil Nadu & Kerala

Since July’12 Head Operations – Tamil Nadu & Kerala

Key Deliverables:

Understanding the product & client requirement strategizing sales & driving the sales team.

Achieving the monthly sales target

Project schedule monitoring & project cost monitoring & achieving +ve margin in installation cost.

Generating revenue in maintenance & repair

Significant Highlights:

Best Region for 2014

Best Region for 2013

Delivering the highest completion for consecutive years 2013 & 14

Retaining the existing customer & repeat business .

Ensured smooth handling & completion of projects like Prestige Vijaya Mall & Ramanajum IT City.

Reducing the outstanding amount for the branch.

Assisting HRD in recruiting the right person for the company.

Instrumental in streamlining Safety & quality process at site

Since Mar’05- July 12: Schindler India Pvt. Ltd., Chennai & Karnataka

The Growth Path:

Mar’05 – Apr’07 Account Executive – Sales, Bangalore

May ’07 – Jan’08 Account Manager - Sales, Bangalore

Since Jan’08 Head Operations – Chennai

Key Deliverables:

Sales Engineering

Understanding the requirements of the clients for achieving increased growth & bottom-line profitability and initiating market development efforts in adherence to rules and regulations.

Overseeing competent business strategies to market a wide range of products and achieve pre-set sales and profit targets.

Driving the team to analyse latest marketing trends and providing valuable inputs for fine tuning sales & marketing strategies; participating in the promotional activities for the new product launch.

Analysing business potential, conceptualize & execute strategies to drive sales, augment turnover and achieve desired targets; monitoring competitor activities and devise effective counter measures.

Project Management

Managing activities right from the conceptualization stage to the execution; involving finalization of technical specifications, procurement, scheduling, progress monitoring, erection, testing & commissioning, site management, manpower planning; establishing project review, monitoring and status reporting procedures to accurately report progress of the project to the stakeholders and end user.

Planning resource and work scheduling to achieve effective manpower deployment of qualified workforce.

Preparing techno-commercial offers and tenders.

Installation & Commissioning

Installing and commissioning of elevators and escalators as well as conducting tests & inspections;

Designing layout, making drawing, approving them and carrying out inspection tests for determining the effectiveness of the equipment.

Service Operations

Implementing services plans / policies for the organisation, ensuring accomplishment of business goals.

Exploring potential business avenues for spare parts, meeting pre-set revenue, collection & profitability targets; ensuring immaculate service by servicing professional products at component level in the field.

Managing after sales service of professional products range, post-sale service operations ensuring customer satisfaction and business retention.

Significant Highlights:

Instrumental in managing marketing, sales, installation & commissioning, service & maintenance of Elevators & Escalators in the states of Tamil Nadu and Kerala with a turnover of Rs. 50 crores.

Played a key in increasing sales by 100%; recognized as the Best Branch overall in 2009.

Recognized as the best Branch in Installation achieving the target in 2009

Best Branch in Price Development in 2010.

Held the distinction of being awarded as the Best Sales Person of the Year in 2006.

Bagged prestigious order of Chennai Airport Expansion

Demonstrated business excellence in exceeding the sales and business targets by 150%.

Actively participated in a sales survey to track market trends and created awareness of Schindler’s new product offerings.

Successfully handed over the elevator/escalator to customer, in coordination with Sales, NI & EI, to ensure final payments is collected while handing over & customer is introduced to maintenance team to have smooth transaction.

Instrumental in streamlining Safety process at site.

Actively involved in reducing cost & increased operating revenue for the company in 2011,

Effectively handled following projects: VIT, Vijayasanthi Builders, Chennai Airport expansion, K Mall, Choice Paradise.

Nov’99 – Feb'05: J. A. Zayani & Sons, Bahrain, OTIS Elevator Division as Sales Engineer

Significant Highlights:

Successfully increased the market share of Otis through effective promotions in 2003 and 2004.

Honour of winning an order for the Sh Isa Library for Otis Elevators.

Bagged an order of BD 100,000 for Facade Hoists Equipment from Zamil Towers.

Played a key role in commissioning and handing over of 26 projects involving different types of elevators i.e. High-Speed Machine above Lift, Hydraulic Lift, Basement Drive Machines and Machine below Equipments; some of the major installation carried out were Arab Bank, Dana Mall, Delmon Tower and Riffa Palace.

Instrumental in handling preventive maintenance, service calls and troubleshooting of 72 elevators with different types of drives and controllers.

Aug’98 – Nov'99: E. C. E. Industries Limited, Elevator Division, Madurai & Pondicherry as Sales & Service Engineer

EDUCATION

B.E. (Electrical & Electronic Engineering) from Karunya Institute of Technology, Coimbatore in 1998.

INDUSTRIAL TRAINING

Successfully completed industrial training at Thermal Power Station, Tuticorin.

Attended following skill enhancement trainings:

-Certified in Sales by Dale Carnegie in 2005.

-Effective Productivity by Leadership Management International in 2008.

-The Power to Change by Grid International in 2009.

-The Great Leaders- Franklin Covey & Stephen Covey 2013

PERSONAL DETAILS

Date of Birth: 16th November, 1975

Address: No.6, Co- Operative Housing Society Colony, ABIS Castle, F2, First Floor, Virgumbakkam, Chennai - 600092

Languages Known: English, Hindi, Malayalam and Tamil

Contact this candidate