Jennifer L. Williams

PO Box ******

Orlando, FL *2869

316-***-**** (m)

acrzoh@r.postjobfree.com

Veteran: Yes U.S. Citizen Yes

SENIOR HUMAN RESOURCES EXECUTIVE

PROFILE

I am a senior human resources executive with over 20 years of progressive human resources management, organizational development, cross-functional leadership, management, administration, as well as operations and program management. Demonstrated subject matter expert in leadership development, training, change management, organizational restructuring, process and workflow improvement initiatives in large federal and international organizations. Proven industrial engineering expert who works with stakeholders and process owners to translate business strategies into HR actions that drive successful business results. Extensive knowledge in applying and interpreting employment regulations and law, as well as legislative policies in international organization or the public sector. Aptly creates and maintains effective partnerships with internal and external organizational leaders to effectively align with and support key business initiatives.

EDUCATION

REGENT UNIVERSITY Virginia Beach, Virginia

M.Div. - Interdisciplinary Studies 2014

GPA 3.9

WEBSTER UNIVERSITY St Louis, Missouri

M.B.A. - Leadership 2007

GPA 3.5

UNIVERSITY OF CENTRAL FLORIDA Orlando, Florida

B.A. - Organizational Communications 1999

GPA 3.5

Training and Certifications

Lean/Six Sigma Green Belt

Certified Mediator

Certified Coach

Expertise and Skills

Large-scale Organization Leadership

Organizational Development

Organizational Reengineering

Strategic Planning

Team Building & Development

Operations Management

Program Management

Industrial Engineering

Performance management

Human Resource Management

HR Policy Design & Administration

Marketing

Employee Relations

Compensation & Benefits Design

Employee & management training

Training & Development

Staffing Requirements

Recruitment & Employment

Business Law

Employee & Labor Law

Equal Employment Opportunity

Sexual Harassment Coordination

Mediation & Arbitration

Diversity programs

Process Improvement

Six Sigma/Lean

Certified Coach

Adv. Corporate Finance/Accounting

Facility management

Union & Bargaining

Investigation/prevention Programs

Sexual Harassment Coordination

Community Outreach/Philanthropy

Public Relations

Federal, State, & Local Regulatory Compliance Programs & Training

Government Clearances Held

Secret, Unknown Expiration

Top Secret, Special Compartmented Information, Unknown Expiration

TECHNICAL COMPETENCIES

MS Office Suite

Oracle

Enterprise

dBase

Citrix

SharePoint

Cobol

Cloud

ERP

Apple

Microsoft

Dell

Social Media Marketing

Web-based collaboration

Web- based presentation tools

PROFESSIONAL EXPERIENCE

PERSONNEL HIATUS/SABBATICAL Orlando, FL May 2014 - PRESENT

FULL TIME GRADUATE SCHOOL STUDENT Virginia Beach, VA Aug 2012 - May 2014

CREECH AIR FORCE BASE Las Vegas, NV Jun 2011 - Aug 2012

Director Human Resources and Administrative Services

Responsibilities and Accomplishments:

Director of Human Resources for 2600 personnel. Responsible for infrastructure, logistics, and security divisions; responsible for $1.6 billion in facility, human capitol, fiscal and services to support Unmanned Aerial Vehicle Operations.

Managed 200 HR employees enabling directs driven user services: performance evaluations, benefits/compensation, labor relations, regulatory compliance, training/development, health & safety, exit interviews, employee termination.

Managed $5.4M food operations contract for new 17,000 sqft dining facility, negotiated contract modifications, eliminated waste, resulting in $510,000 annual savings; managed $750,000 fitness center renovation project

Negotiated contract modifications, eliminated waste, reengineered workflow--$510,000 annual savings annually; managed $750,000 fitness center renovation for new health programs, boosted hiring 10%

Adept fiscal accounting, budgetary, and financial management, as well as high cost expenditure: notably in oversight of $5.4M food operations contract for new 17,000 sqft dining facility, increasing output 50%

JOINT BASE PEARL HARBOR-HICKAM Honolulu, HI June 2008 - June 2011

Director HR, Administration, Equal Opportunity and Diversity

Responsibilities and Accomplishments:

Director Human Resources and Operations for 1174 employees; identified staff vacancies, recruit, interview and select applicants. Plan and conduct new employee orientation. Plan, organize, direct, training, or labor relations’ activities.

Managed $1.2M staff budget relating to infrastructure, resources, and services. Prepare and follow budgets for personnel operations. Prepare personnel forecast to project employment needs.

Administer compensation, benefits and performance management safety and recreation programs. Provide current and prospective employees with policies, duties, working conditions, wages, promotion, and employee benefits.

Manage Equal Opportunity and Diversity program for Pacific region. Link between management and employees for labor law violations, interpret/administer contracts, arbitrate disputes. Negotiate bargaining agreements

Founded EO/ Diversity office for Navy/AF personnel--benchmark DoD business model; lowest level resolution for complex labor relations concerns, 300+ arbitration hours; saved ~ $900K in complaint processing.

Oversaw diversity training/cultural observances: trained 5000+ employees/yr & initiated 200+ cultural events/yr

Impressive acumen in accounting, economics, finance and business mathematics resulted in 90% decrease in pay issues, 58% decrease in hiring issues, 91% increase in human resource complaint resolution.

MCCONNELL AIR FORCE BASE Wichita, KS June 2005 - June 2008

Director, Industrial Relations/Chief of Staff

Responsibilities and Accomplishments:

Executes $750K annual staff budget; Senior industrial engineer managed reengineering, utilized lean, six sigma, quality initiatives and tools, business case, cost/benefit, initiating process improvements to support senior leadership vision

Primary advisor to executive leadership on all manpower, organization, human capitol and budgetary issues. Plan, direct, supervise, activities relating to employment, compensation, labor and employee relations.

Analyze statistical data and reports to determine causes of personnel problems, develop recommendations for improvement of personnel policies and practices. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates

Program manager for $58M realignment of 18 KC-135 Stratotanker Aircraft, validated manpower study, confirmed proper manning; incorporated new unit into maintenance complex, coordinated with divisions

Presidential budget decision reduced funding for personnel pay, downsized org 10%, no disruption to mission

PR work: host for DV/VIP visits i.e. Mayor, Fortune 300 CEOs, 4-star generals, POTUS, congressional staffers

KADENA AIR BASE Okinawa, Japan Apr. 2002 - June 2005

Chief of Staff/Human Resources Manager

Responsibilities and Accomplishments:

Responsible for daily operations of 4,000 personnel, six human resource departments; navigated understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. Represented organization at labor hearings and investigations.

Analyze training needs, design employee development, health, and safety programs. Conduct exit interviews, to identify reasons for employee termination. Authored speeches and official written communication on behalf of the commander. Led all areas of staffing, administration, project completion, and information technology.

Developed benchmark administrative support training & development program, fix adopted Air Force enterprise.

Instituted mobile HR for line workers, cut transit time, reduced downtime 28%, increased satisfaction 32%, implemented vacation/sick days IT system, streamlined processing times, improved accountability/donor program

PR work: hosted Senate Defense Advisory Committee on Women in the Services; advisory counsel president elect; 2003 Air Force Assistance Fund project manager-- raised $151K, earned #1 contributor in region

MEMBERSHIPS AND ASSOCIATIONS

Society of Human Resource Management

National Alliance of Women Veteran

Veterans of Foreign Wars

Disabled American Veterans

REFERENCES AVAILABLE UPON REQUEST

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