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Customer Service Manager

Location:
Houston, TX
Salary:
12.00
Posted:
October 06, 2015

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Resume:

***** ******** ***** ****: ***/***-****

Spring, TX 77386 Cell: 832/686-0288

E-mail: acrzny@r.postjobfree.com

SUMMARY

Fifteen plus years in the restaurant business to include: working in the kitchen, running a kitchen, serving, scheduling, inventory, hiring, and excellent customer service. Working well with people and my hands is my strongest asset. I see no job too big or too small for me to complete effectively. Fast learner and dedicated worker.

SKILLS

Special skill include: data entry, typing, cooking, customer service, cleaning, barber and driver.

Quick problem solver, thrives in fast-paced environment and committed team player.

EXPERIENCE

George R. Brown – Downtown

Crew Leader 03/2010 to 06/2015

Followed all safety and sanitation policies when handling food and beverages to uphold proper health standards.

Responsible for crew supervision and conference service staff from room set-up and services through tear-down and clean-up.

Displayed enthusiasm and knowledge about the restaurant’s menu and products.

Immediately reported accidents, injuries or unsafe work conditions to manager.

Ability to manage multiple tasks simultaneously while providing a high level of customer service.

Daily continental breakfast, meeting breaks, breakfast, lunch, dinner and banquets such as wedding receptions for 5000 plus people.

Perform any and all such duties as may be assigned by supervisor(s) and/or other senior management.

Various Temporary Jobs – Various location – Houston, TX 03/2006 to 4/2010

Popeyes, Pizza Hut, Whataburger (cook and cashier)

Home Depot – contractor - delivery

Manhiem – car auction driver

Houston Metro/Fallbrook Garage – Installation of computers for buses

Taco Bell – Various location - Spring, TX 03/1995 to 4/2003

Crew Member

Maintained high standards of cleanliness and sanitation.

Maintained clean dining room, lobby and service areas at all times.

Stocked and maintained cleanliness of stations.

Quickly set up and cleared tables and stocked all services stations.

Emptied and maintained trashcans and outdoor dumpster area.

Sorted, soaked and washed flatware.

Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.

Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

Houston Metro Electric – Houston, TX 08/1998 to 03/1999

Crew Member

Basic construction and wiring

Continuity Checks

Set up breaker boxes

Schlotzski’s Deli - Spring, TX 02/1995 to 03/2006

Crew Member

Maintained high standards of cleanliness and sanitation.

Prepped meat and bread for daily business.

Maintained clean dining room, lobby and service areas at all times.

Stocked and inventoried supplies.

Emptied and maintained trashcans.

Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.

EDUCATION

1995 GED Nimitz Sr. High School 11101 W.W. Thorne Drive, Houston, TX



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