Customer Service Sales Associate
Resume:
Erika Broadbent October *, ****
Windsor, ON
N9C 4E1
Dear PLD Promotions,
Please find attached my application for your full time event marketing position. I am a recent graduate of the accelerated Child and Youth Worker Program at St. Clair College- Thames Campus and past graduate of the University of Windsor with a Bachelors Degree of Arts and Social Sciences in Child Psychology with a minor in History.
I believe that I would be a great fit with PLD Promotions as I have approximately 7 years of customer service experience. I am an organized, out-going and professional individual which shows in the tasks that I complete. I am dedicated to the work I do and creating a positive environment around me. Throughout my past work experience I have learned to work well with others as well as independently, generate ideas and accept constructive feedback. I have learned to be flexible and I can adapt to the environment around me. I can assure you that I am always professional, follow appropriate procedures and policies to keep myself, other staff and the customers safe. I can work in high pressure situations effectively and I know how to appropriately manage my own stress. I believe that I bring a sincere and optimistic personality to the workplace
I strive to succeed at any job I am given. I have a great deal of experience in a variety of positions and fields. I believe that if given the opportunity and training, I could exceed your expectations.
Thank you for your consideration,
Erika Broadbent
Erika Broadbent, CYW, B.A.
3165 Russell St.
Windsor, ON N9C 4E1
acrzns@r.postjobfree.com
Objective:
My objective is to gain a full time retail position with PLD Promotions. If granted this position, I would strive to offer the best service possible to all customers.
Education:
Child and Youth Worker Accelerated September 2014-September 2015
St. Clair College Thames Campus
Bachelors of Arts and Social Sciences in Child Psychology 2011-2014
University of Windsor
Employment:
Hiatus House: Child and Youth Counsellor-Relief September 2015-Present
At Hiatus House, I am working as a Child and Youth Counsellor facilitating psycho-educational groups for
victims and witnesses of domestic violence. Hiatus House offers the opportunity to work as relief in the
residential role as well which entails working with the women that have admitted to the shelter. This
environment is high pressure and fast paced which helps to enhance my CYW skills.
Ardene, Devonshire Mall, Windsor: Sales Associate September 2012-Present
Ardene offers a variety of jobs from cashier, to cleaning, to helping meet the needs of customers, organizing stock, and more. Working within a mall allows for interaction with many people in a given day, improving the ability to work well with others, as well as on independent tasks.
Chatham Railroad Museum Society: Museum Curator Summers of 2012, 2013, and 2014
The Chatham Railroad Museum consists of local and national railroad history. As the summer curator, I was in charge of providing informational tours within the train, as well as provide outreach tours to local facilities. Another aspect of the museum was the upkeep both inside and out, as well as financial matters. At this facility I had to deal with a number of situations helping me to strengthen my versatility.
Volunteer and Placement Experience:
Hiatus House: Placement, CYC Office (400+Hours) June-September 2015
Nimkee Nupigawagan Healing Centre: Placement, CYW (20 Hours) December 2014
Heart and Stroke Foundation: Volunteer (20+Hours) February’s 2011-2014
Katimavik Canada: Quebec and Manitoba: Volunteer (1,800+ Hours) January 2011-June 2011
Respite Services: Volunteer (600+ Hours) Since 2006-Present
Training and Certification:
Safe Management Training
First Aid and CPR, 2015: Through Red Cross
Is it a Crisis or an Opportunity?, 2015: Through Safeguards
Respite Training: Through Safeguards (still in the process of completion)
Summary of Skills and Qualifications:
Ability to work well under pressure
Ability to build trusting relationships with children as well as co-workers
Ability to work independently on complex tasks
Team player and understand the value of working with other individuals
Excellent organization, decision making, and time management skills
Ability to be flexible and adaptable to my environment
Excellent verbal and written communication skills
Ability to analyze situations effectively and accurately
Nine years of experience volunteering with children and youth
Three years of experience working within a non-profit organization
Achievements:
Class Representative 2015
As a student of the CYW Accelerated program, I was nominated by my fellow classmates to be the 2015 class representative.
Chatham Kent Women’s Centre Bursary 2015: $200
Awarded to a female academic that strives for independence and success. This award is given to someone that will hopefully be entering into the social science and humanities field and be working with women and children.
CUPE Scholarship 2012 and 2013: $500 each
References:
Dana Richmond
Hiatus House: Child and Youth Therapist
Tracy Jongebloed
Chatham Railroad Museum Society
Sherry Powell
Ardene Inc.
1-877-***-**** ext. 114
Contact this candidate