Leverniece Williams

**** ******* ***

Stone Mountain, GA 30083

acrzmz@r.postjobfree.com

678-***-****

Objective:

An interesting position where my training and skills will benefit the company.

Skills:

Microsoft Word, Excel, 10-key skills, Work well in a high pressure environment, Quickly learn procedures and Methods, Typing (45 wpm) Team player, Clerical, Verbal Communication, Strong people skills, Retail, Self-motivated, Multi-task, Schedule Coordinator.

Experience:

Ritz Beauty Academy School

(Promoted ) Director

Decatur, GA 5/2015-Present

-Responsible for all aspects of the school operations. Overseeing the daily operation of school personnel, education, student recruitment and services. Also responsible for the internal department management of the admissions print publications, advertising and marketing efforts.

-Develop and monitor statistical reports to enhance recruitment strategies, yield management, forecasting, and operational efficiency.

- Ensure compliance with the State and Accrediting regulations.

-Directly supervise Education and Administrative employees.

- Responsible for accuracy and timely submission of state board reports.

-Track and properly handle student and staff attendance.

Ritz Beauty Academy School

Administrative Assistant

Morrow, GA 11/2014-Present

-Answers telephone, directs calls and takes messages using good telephone technique.

-Greets and assist everyone who comes into the school in a professional and courteous manner.

-Distributes monthly invoices to students.

- Insure student unit hours are logged correctly on excel spreadsheet, daily.

-Prepares timesheets for payroll processing by sorting, and alphabetizing them.

-Picks up and sort faxes on a daily basis.

-Sets appointments for new applicants and explains the initial admissions process.

-Data entry office software of all new students, prospective students, associates and vendors.

Benton House

Resident Customer Care Associate

Alpharetta, GA 02/2013-11/2014

-Record medical information and history from our patients.

-Resident Care/Follow up procedure.

-Answer phones, take messages and transfer call to appropriate staff.

-Copy, Fax, Correspondence.

-Administrative support.

-Greeting visitors, answering any and all questions regarding medical care.

-Schedule Coordinator/Hospice Homecare

Randolph Medical Group

Switchboard Operator in Doctors office

Charlotte NC 08/2004-07/2009

-Process and collect insurance payments.

- Greeted and directed visitors to scheduled doctors’ office. Solved problems with unscheduled appointments.

-Schedule coordinator for staff.

-Worked as a switch board operator of 10-incoming lines.

-Faxing documents for administration as directed. Email and correspondence.

-Inputs patient health information, schedule appointments, insurance accounts on computer.

-In charge of money deposit pick up through brinks cash handling security services.

Education:

Gateway Community College

Certificate, Office Administration 1993

New Haven, CT

Customer Service Certified 2008 /GA CNA LICENSE CN0030000363 CPR, FIRST AID

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