Luis Cardenas

**** ******** ****, ********, ** **909, acrzmc@r.postjobfree.com

Phone: 404-***-**** / 678-***-****

PROFILE

Goal-driven engineer with broad experience in fast-paced manufacturing environments requiring expertise in production scheduling, quality management, team building, training, cost control and troubleshooting. Effective in utilizing resources, improving processes, increasing quality and reducing costs.

Core Competencies:

Manage activities, process and strategic plans of the company that support the strategic and goals.

Proficient in analyzing relative cost-benefit of potential actions while ensuring customer milestones and realizing deliverables.

Technical skill in Statistical Process Control, Value Stream Mapping, Process Capability Study, Gage R&R, Root Cause Analysis, Internal Auditing, Kanban, Poka Yoke,8D Problem Solving.

Development of tasks in support of the quality Management System ( QMS).

Proficient in ISO 9001, PPAP, Supplier Auditor.

Lean Six sigma Green belt Certified in 2011..

Knowledge in Design of Experiments, Lean Tools.

PROFESSIONAL EXPERIENCE

NCR Corporation, Columbus, GA, USA. 2009 - now

A $4.6 B Provider of POS and ATM solutions.

Quality Manger (2012-now)

Sr supplier Quality Engineer(2011- 2102)

Supplier Quality Engineer) (2009-2011)

Analyze process and procedure to increase quality, reduce failure in the field and scrap during the assembly process.

Managed two facilities, with 7 direct and 8 indirect manufacturing technical.

Capital projects analysis, justification & management.

Accomplish the established budgets and targets for production, productivity, scrap, quality & cost.

Leading Kaizen and DMAIC implementation for failure detention.

Reduced cost of quality and scrap 200K annually.

Audit/Monitor production performance after of corrective action plan.

Evaluated and approved supplier corrective& preventive action plans.

Strategically plan, review, and execute activities associated with continued compliance to the following management systems and accreditations: ISO 9001 Quality Management System (QMS)

UL, TUV NAWI, CCC, CSA, ECBS.

Ensured quality measures with associated suppliers are established and maintained for the supply chain quality performance.

Improving FTT 17 % in the SSCO line thought pareto analysis and 8D implementation.

Coordinated with the suppliers on follow up of projects to achieve the quality measurements and process stability

.

Key Achievements:

oPPM Reduction in supplier quality from 4,527 to 650

oScar ( supplier Corrective action request) closure rate of 73%

oInitiated process to report top supplier, PPM and incoming Inspection process to decrease Line stops.

oSix sigma Green belt certified

oReduce Scrap 46 % 130 K

o Implemented CAPA program to recover COPQ from supplier recovering 75K in one year.

Assembleon America Inc., Guadalajara, Mexico and Atlanta, GA, USA. 1998- 2009

Quality Controls Eng / Supplier (2003-2009)

Project Manager( Supervisor) (2002-2003)

Application Support Engineer (1998-2002)

Reputation as a resourceful problem-solver with a solid track record of improving equipment reliability, increasing yields and implementing process improvements.

Manage all phases of the equipment installation, converting programs, warehousing, and distribution of material. Responsibilities include quality, customer service, and safety.

Training technicians, prioritizing workload, delegating tasks and monitoring performance, building a motivated, knowledgeable, quality conscious team.

Working well in high-pressure environments, both independently and as part of a team Developed and implemented strategic plans for cost savings/avoidance, participated in short and long term procurement planning strategies.

Involved operators and technicians in business planning and process redesign. These systems developed a high-involvement culture that resulted in better business decisions and an energized and committed workforce.

Partnered with the plant manufacturing group to update procedures for warehouse operations and created procedures for implementation of new inventory system.

Directed the documentation of safety and procedure manuals throughout the plant and warehouse, standardizing processes and improving safety.

Directed and supervised projects from inception to completion, managed daily activities, and provided real-time innovative solutions.

Added new company to legacy engineering application, completing project ahead of schedule. Facilitated smooth transition by coordinating extensive, full system testing between technical services, computer operations and the client.

Supervised installation and start-up of a complex SMT machine-automation system controlling five to eight independent equipments.

Key Achievements:

oIncreased levels to customer service record highs (on-time delivery from 87% to 92%, backorders from 8% to 2%, non-stock lead times 21 days to 15 days).

oCost saving programs achieving 98% on-time delivery

oInstallation Managed new product introduction projects to obtain 100% first time customer approval.

oProject completion 100 % on time.

Philips Electronic Manufacturing, formerly Lucent Technologies, Guadalajara, MX 1995- 1998

Process Engineer in the AMT Area (1997- 1998)

Process Engineer in the SMT area and Quality Engineer (1995-1997)

Pioneered organizational growth utilizing international partner division’s new Surface Mount Technology (SMT) production line. Aligned existing technology to customer requirements and incorporated.

Performed in-process quality control (IPQC) and final quality control activities for production products.

Managed resources, material costs, and schedule for projects that encompassed high volume, parallel production lines. Collaborated with management, marketing, sales, production, and engineering.

Engineered solutions to identify root cause and corrective actions. Efforts resulted in improved quality, productivity, and cost control including optimization with more than 54% increase in production rate.

Leader in quality control measures to ensure documentation, material, product, and process conformance to standards and specifications.

Created engineering specifications to clarify design details and functional requirements of experimental electronic systems. .

Strengthened network of common suppliers to ensure best rates, delivery times and customer satisfaction.

Key Achievements:

oImprovements driving a 12% increase in overall production, implementing cycle time reduction initiatives

oFinal Yield increase in product quality from 85% to 97%.

oIncrease timeliness of implementation of corrective actions by 50% by developing and implementing new automated corrective action system to ensure effective analysis of repeat customer complaints.

EDUCATION

1995 Universidad de Guadalajara Jalisco, MX

Bachelor of Science in Electrical Engineering

CONTINUOUS SELF IMPROVEMENT AND TRAINING

Specialized Warehouse Distribution course, Logistic Management Certificate Program at Kennesaw State University with focus on laws that govern incoterms associated with International trade and Import and Export Regulations

Courses in communication from Development Dimensions International.

Proven expertise in production line tools including programming and integrating Surface Mount Technology (SMT) equipment for customer specific applications using AMS software, Automated Optical Imaging (AOI), In-Circuit Tester (ICT), Glue Dispensers, Screen Printers, and Reflow Ovens.

Bilingual in English and Spanish championing international customer relations and business opportunities.

Accomplished cross-functional trainer and mentor of multidisciplinary groups.

AWARDS AND RECOGNITION RECEIVED

Green Belt certification.

Recipient of the Best Engineer Employee Award in the cellular-telephone area (Lucent Technologies).

Recipient of the Best Engineer Employee Award in the SMT area (Lucent Technologies).

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