Thomas Mathis

* ****** **, **. ****** MO *****

Cell: 636-***-**** - email: acrzm1@r.postjobfree.com

Summary

Experienced manager in a fast-paced environment with a focus on customer service.

Experience

Division Manager/Single Copy Manager

December 2013 to Present

STL Distribution St. Louis, MO

- managed all aspects of Home Delivery for depot including Single Copy operations for company

- supervised up to 15 employees and managed up to 100 Independent contractors

- customer service: delivery satisfaction; addressed and corrected customers' concerns; worked with customers to

develop inventory level that met their requests; worked with stores to solve any issues that occur - delivery, billing,

location and equipment

- met company assigned goals on a consistent basis: sales, return percentage, complaints

- hired, trained, and processed paperwork for new employees

- administrative duties: payroll, scheduling, reviews, shrinkage control, contracts, loss allowance, review of product

inventory

- managed warehouse functions: receiving product, distribution to carriers and employees, storage of product and

equipment, purchase equipment/supplies as needed

- communicated with office to prepare for upcoming events

- performed audits

- data entry

- proficient in both Excel and Word

Area Sales Manager

September 2009 to December 2013

STL Distribution St. Louis, MO

- responsible for assigned Single Copy district

- managed contractors

- determine appropriate number of papers for stores to maximize sales and meet company return percentage goals

- worked with stores to improve sales locations and racks to maximize sales

- met company assigned goals on a consistent basis: sales and return percentage

- when necessary, distributed papers for various routes

Area Delivery Manager

August 2002 to September 2009

STL Distribution St. Louis, MO

- responsible for assigned Home Delivery area

- managed contractors

- created and updated route books

- addressed and corrected customers' concerns

- perform warehouse duties

- met company assigned goals on a consistent basis – complaints

- when necessary, distributed papers for various routes

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