VIDA BLACKBURN Tel: 778-***-****

Email: acrzkt@r.postjobfree.com

EXECUTIVE PROFILE SUMMARY

Professional Manager and Senior Editor / Technical Writer with over 10 years of experience, which include several years as an Senior Editor / Technical Writer at Tetra Tech OGD Inc. (Tetra Tech). Recent accomplishments include the development of Tetra Tech’s Publishing department, Writing Style Guide, and the design of the Publishing’s SharePoint and workflows. Training & Mentoring:

Provided the training and mentoring of key skills required for team members within the corporate publishing department of Tetra Tech. These skills focused on areas such as proposal writing, technical analysis, standards and procedures, RFP / RFQ deciphering, and quality. As a result, improvements to templates and workflows allowed the Publishing department to turnaround jobs within 30 minutes for formatting and 1 hour for proofreading.

Project Management & Leadership:

Successfully completed projects on time, while collaborating with cross-functional teams and global operations. Provide guidance on a day-to-day basis to the Junior Technical Writer and Publication Specialist in regards to complex situations. Act as the Proposal Manager for all business development opportunities. Quality Approach:

Simplify technical language to maximize readability and suitability for the intended audience byway of conducting audience analysis. Employed team processes such as peer-to-peer reviews, checklists, and project workflows. Held weekly team meetings to discuss quality output and incorporate client and personnel feedback into publishing processes. Created templates and trained staff to format and design documents for visual stimulation (arrangement, emphasis, clarity, conciseness, tone, and ethos), and editing documents for conformity to style guides, standards, and request for proposal requirements. Worked directly with upper management to improve departmental processes and procedures. Created action plans to ensure the department’s success and growth. Employed continuous improvement strategies such as surveying to gain an understanding of success rate and areas of improvement.

RELEVANT EXPERIENCE

Tetra Tech, Richmond, BC

Lead Editor, Senior Technical Writer

Developed the Publishing department

Developed Work Instructions, Policies and Procedures, and Templates for corporate use

Developed Publishing SharePoint Site

Developed and implemented procedures and policies

Mitigating issues arising from miscommunication or misuse of templates

Continuously improved writing standards, cut-sheets, brochures, templates, etc.

Acted as a Proposal Coordinator

Proofed and edited various documents such as Quality Management System (QMS), Engineering Packages, Proposal, Health and Safety procedures, internal procedures, etc.

Responsible for the coordination of engineering departments (multi-office) and business development

Structured documents to meet RFQ / RFP requirements

Compiled various resources into one document and edited for tone, consistency, and conformity

Created video tutorials on how to use specific programs

Created user guides on MS Word tools, PowerPoint, Style Guides, Adobe Pro, and other items as requested

Administrative Assistant

Responsible for client and internal templates

Outstanding ability to multitask with an understanding of shifting priorities

High-level of initiative with the ability to anticipate needs

Provided senior level administrative support to partners, senior managers, managers, and clients

Coordinated meetings, conference calls, video conferences, live meetings, and events pertaining to a function or sub-function, etc., organize materials

Effectively met deadlines and operated within standard documentation practices

Contributed to the continuous improvement of standard practices

EDUCATION AND TRAINING

SFU Technical Communication Certificate (2015)

SFU Technical Editing and Writing course (2015)

Documentation Project Management (SFU, Grade A – 2014)

Microsoft Word for Technical Writers: Advance (SFU, Grade A – 2013)

Design and Production of Technical Publications (SFU, Grade B – 2013)

Concepts and Practice of Technical Communication (SFU, Grade A – 2012)

Technical Writing and Editing (SFU, Grade A – 2012)

Microsoft Word (Douglas, Grade A – 2012)

Douglas College Microcomputer course (January – April 2011)

Douglas College Typing certificate of 85WPM (January – April 2011)

Douglas College Legal correspondence course (January – April 2011)

Douglas College Corporate documentation course (January – April 2011)

Computer courses and legal documentation courses VCC (2007)

Business Computer Courses (2002 – 2003)

Graduate of Burnaby Mountain Secondary School (2003)

Fluent in Farsi and English

Programs: Microsoft office, InDesign, Visio, Aralco, Access, PowerPoint, Outlook, and POS

EMPLOYMENT HISTORY

Tetra Tech Editor, Senior Technical Writer s Apr/2011 – Current Escents Aromatherapy Store Manager Oct/2009 – Mar/2010 Just Ladies Fitness General Manager Oct/2008 – Oct/2009 CIBC Credit Counsellor Nov/2007 – Nov/2008

LINKEDIN PROFILE

https://ca.linkedin.com/pub/vida-blackburn/34/a60/8

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