ADAM PAGAN

SAN ANTONIO, TEXAS 210-***-**** acrzj8@r.postjobfree.com

www.linkedin.com/pub/adam-p/9/a28/b99

CYBER SECURITY ADMINISTRATOR

Transitioning service member, self-motivated, knowledge hungry, open minded; take charge professional with over 10 years of cyber security experience in diverse industries. Strong problem solving and decision making skills with the ability to develop and implement effective action plans. Strong commitment to detail in doing the job right the first time and in completing all projects. Excellent communication and presentation skills. A team leader, providing motivation and training by example. Utilizes the out of the box, unsupervised approach with problem solving remaining flexible to achieve any goal or conquer any tasks put in front. Core Competencies include:

Network and Computer Systems Administration Unix System Administration Linux Administration COMSEC

Vulnerability Evaluation Network Security

Hardware/Software Installation Information Assurance Risk Management Basic System Troubleshooting

CLEARANCE AND CERTIFICATION

Current TS/SCI Clearance (Expires Jan 2020)

CompTIA Security+ Certification (Expires July 2017) PROFESSIONAL EXPERIENCE

UNITED STATES AIR FORCE, SAN ANTONIO, TX

Client Systems Technician/Manager; August 2013 - Present

• Perform moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance.

• Oversee appropriate level software installations and upgrades related to software package migration.

• Oversee, recommend and implement appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance.

• Collect and review system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes.

• Support complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies.

• Develop and maintain appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation.

• Support infrastructure in a mixed Windows/UNIX and Red Hat Linux environments. UNITED STATES AIR FORCE, MORON AIR BASE, SPAIN

Network Operations Systems Administrator Technician/Manager; February 2012 - August 2013

• Responsible for configuration management and documentation of network and system topologies.

• Coordinate with users, workgroup managers, and communications focal point personnel to resolve computer software and hardware problems.

• Possesses comprehensive knowledge of the organization’s hardware, software, and network components in addition to knowledge of several programming languages and operating systems current equipment and technologies in use, enterprise backup and recovery procedures and system performance monitoring tools.

• Perform system capacity analysis and planning, maintains servers, create monitoring reports, logs and ensure functionality of system links.

• Monitor available tools for reportable incidents and status reporting, obtain clarification from originating agency, manage a historical database for trend analysis on outages/limiting factors, and provide management with accurate up-to-date information.

• Conduct authorized service interrupt (ASI) coordination.

• Coordinate with information operations (IO) team on all communication degradations and outages to help identify vulnerabilities, deliberate attacks, and alternate procedures as required.

• Enable first look troubleshooting when sitting position on operations floor to include basic functions such as unlocking user accounts, organizational mailbox maintenance, and mapping drives and printers. UNITED STATES AIR FORCE, OSAN AB KOREA

Quality Assurance Evaluator/Information Assurance Monitor; Jan 2011 - Jan 2012

• Develop, implement, and enforce policies and procedures reflecting the legislative intent of applicable laws and regulations for the Network Enterprise

• Prepare, distribute, and maintain plans, instructions, guidance, and standard operating procedures concerning the security of system(s) operations.

• Develop security requirements for hardware, software, and services acquisitions specific to IA security programs.

• Ensure that IA and IA enabled software, hardware, and firmware’s are in compliance with appropriate security configuration guidelines, policies, and procedures.

• Maintains accurate tracking of 65 additional programs directives/documents and validates installation of maintenance documentation of $162M worth of equipment for US Forces Korea

• Provide leadership and direction to personnel by ensuring that IA security awareness, basics, literacy, and training are provided to operations personnel commensurate with their responsibilities. UNITED STATES AIR FORCE, WARNER ROBINS, GA

Systems Administrator/COMSEC Accountant; May 2004 – Dec 2010

• Establish and maintain user accounts, assigned file permissions and establish password and account policies; install, upgrade, configure, test, maintain and support operating system software in a production environment.

• Troubleshoot and resolve basic level system hardware, software and communications problems; perform configurations and adjustments to enhance database file capacity; perform automated and manual backup and restore processes.

• Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs, and verify completion of scheduled jobs such as backups.

• Perform daily backup operations, ensure all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

• Assists with over 7000 COMSEC account items valued at over $1.5M.

• Perform systems administration, software application support, configuration management support, and IT support services to Headquarters USCYBERCOM, and their components for the support of GCCS-J which includes the suite of applications; Active Directory, DNS, Exchange, Time Server, Agile Client, Joint Targeting Toolbox (JTT) and Joint Command and Control Common User Interface (JC2CUI).

EDUCATION

COMMUNITY COLLEGE OF THE AIR FORCE- MAXWELL, AL

Associates in Applied Science Intelligence Studies and Technology, August 2014 COMMUNITY COLLEGE OF THE AIR FORCE- MAXWELL, AL

Associates in Applied Science Information Technology, August 2015 TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook), Microsoft Server Administration (Windows 2000, 2003, and 2008), Windows XP. Windows 7, 8/8.1, Windows Server 2008 and 2012, Remedy, Cisco Secure Communications and VPN, ASA Firewall, Telecommunications Fundamentals.

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