Gregory A Venable

603-***-**** Boston, MA acrz3q@r.postjobfree.com

Architect / Admin / Developer / PM

SharePoint / Office 365 / Nintex / Power BI / Jira / Salesforce

SUMMARY:

Accomplished professional with an 18-year track record of innovation and success. Skilled in identifying business requirements, designing solutions, and aligning technology investments with business goals to achieve high ROI. Highly determined and collaborative consultant for Senior Level Executive/CTO/CIO with proven ability to enable growth, mitigate risk and reduce costs. Results-driven with award-winning performance in designing, building and releasing business process automation solutions.

Proficient in all aspects of systems development life cycle from initial analysis and architectural design through development, testing, implementation and issue resolution. Organized, take-charge professional with exceptional follow-through ability and detail orientation; able to plan and oversee projects from conception to successful conclusions.

Analytical problem solver with excellent communication and collaboration skills. Strength in partnering with geographically dispersed teams, stakeholders, leadership, and partners to deliver valuable solutions to enhance information retrieval and management, enable business process automation, and increase workflow efficiency.

CORE COMPETENCIES:

Business Process Automation / Business Process Mapping / Process Analysis & Re-engineering

Reports & Dashboards / Data Analytics & Visualization / Intranet Adoption

Social Networking / Service Desk / Taxonomy & Metadata

Search & Information Retrieval / Identity & Access Management / Systems Architecture & Design

Mobile Forms & Dashboards / Server virtualization / ITSM & ITIL

Configuration & Customization / Application Lifecycle Management / Cloud Computing

Project Planning & Management / Disaster Recovery / Business Solution Presentations

Enterprise Content Management / Technology Road-maps & Solutions / Production Monitoring

Training & Documentation / Migration, Integration & Interfaces / Third-Party Tools

Automated Load Testing / Global, Large-Scale Deployments / Application Performance

WORK EXPERIENCE:

Invaluable, LLC Boston, MA NOV 2014-Current

Business Solutions Architect

Migrated a highly customized FogBugz system with 50,000 cases and thousands of wiki pages to Jira and Confluence

Developed Power BI reports and dashboards for iPhone and Android covering:

Change management

Expense management

Production system downtime

Critical internal system downtime

Sales opportunity pipelines

Daily financial transactions report

Facilitated Bi-directional Integration of comments and attachments with ServiceRocket for Salesforce and Jira

Provided support and maintenance for service requests related to Microsoft, DocuSign, Nintex,

Salesforce developer, partial and full sandbox change management process

Installed and configured:

Office 365 SharePoint department sites rollout

Atlassian Jira / Confluence department projects rollout

Nintex workflow platform

DocuSign e-signature platform

Salesforce for DocuSign

InsightSquared for Salesforce

Salesforce administration and development

Jira / Confluence administration and development

Office 365 administration and development

DocuSign administration and development

Designed, built and released business process automation workflow solutions based on:

Office 365 / Nintex

- System downtime event workflow

- Critical system event workflow

- Learning Management System workflow

- Change management workflow

- Policy compliance video system workflow

- Mobile Business expense workflow

- New Physical / VM Server deployment workflow

- CMDB workflow solution

- Desktop and server inventory tracking system

- Business Applications RoadMap workflow

Jira / Confluence

- On-boarding workflow for new employees and contractors

- Internal System access workflow

- Customer Care RunBook escalation solution

- Auction Software web support portal

- Server configuration request workflow

- Customer escalation triage workflow

- Project Documentation Portal wiki workflow

- Business Applications ServiceDesk workflow

Salesforce

- Salesforce Account Team workflow

- Global Sales opportunity workflow

- New account onboarding workflow

- Revenue forecasting workflow

- Change management workflow

- Training workflow

- Release management workflow

- Case escalation triage workflow

MBTA Boston, MA MAR 2014-OCT 2014

Principal Applications Architect

Lead hands-on technical, SME for SharePoint, Jira, Confluence, Salesforce, Office 365, Azure, ServiceNow, VMware and Microsoft stack.

Responsibilities:

Primary CIO liaison

Technical, architectural strategy and design

Hands-on implementation and administration

Escalation support and user adoption

Process, procedure, and policy design, documentation, and governance

Code design and reviews

AppStructures, Inc Plymouth, MA DEC 2013-MAR 2014

Principal Applications Architect

SharePoint / Office 365 / Salesforce / ServiceNow projects

Delta Dental, Corp Burlington, MA SEP 2013-DEC 2013

SharePoint Architect / Admin

SharePoint / Office 365 Subject Matter Expert

AppArchers, Inc Boston, MA MAY 2013-SEP 2013

SharePoint Practice Lead (SharePoint / Office 365 / Azure)

SharePoint / Office 365 / Azure projects

Advizex, Corp Burlington, MA MAY 2013-JUL 2013

Sr. Office 365 Architect (Contractor)

Office 365 workflow solutions

Worldwide Tech Services Tewksbury, MA JAN 2013-MAY 2013

Chief SharePoint Architect

Global intranet project with user adoption and business solutions focus

Developed and deployed custom SharePoint intranet with HA / DR, branding and custom navigation

Custom workflows, dashboards, KPI’s and reports

Navisite Andover, MA FEB 2012-FEB 2013

Chief Microsoft Architect

Created SharePoint managed services practice from scratch

Automated installation and configurations of 25 customer SharePoint farms

Optimized infrastructure configuration for HA and DR

Full Microsoft stack integrations with AD, Exchange and Lync

Provided support and administration for all SharePoint farms across the Microsoft stack

Consigli Construction Boston, MA NOV 2011-FEB 2012

SharePoint Architect / Admin / Developer (Contractor)

Developed and deployed custom SharePoint intranet with HA / DR and custom navigation

Created a custom project on boarding solution integrated with AD and internal systems

Released a custom workflows for: change management, customer invoicing and project approvals

Liberty Mutual Portsmouth, NH JUN 2011- NOV 2011

SharePoint 2010 migration, performance tuning and customization

Syrinx Consulting Boston, MA MAY 2011-JUN 2011

Technical sales services for Microsoft solutions

City Year Boston, MA JAN 2011-APR 2011

SharePoint 2010 farm design and installation

Intranet design, customization and deployment

Thermo Fisher Scientific Boston, MA DEC 2010-JAN 2011

SharePoint 2007 to 2010 migration

Global Intranet design, customization and deployment

Boston Medical Center Boston, MA OCT 2010-DEC 2010

SharePoint 2010 upgrade

Custom, change management workflow solution

Thermo Fisher Scientific Boston, MA MAR 2010-OCT 2010

SharePoint 2007 migration

SharePoint 2007 taxonomy design

SharePoint 2007 branding and search customization

Asset Allocation Firm Boston, MA OCT 2009-OCT 2010

Property liquidation system built on Salesforce platform

Information In Context Boston, MA FEB 2009-OCT 2009

Chief SharePoint Architect

HPBTO Vision Boston, MA SEP 2008-FEB 2009

Chief ITIL Architect

PFIZER Groton, CT MAY 2006-SEP 2008

Global Principal SharePoint Architect

Mercury Interactive Burlington, MA OCT 1999-APR 2006

Northeast Lead System Engineer

Radview Software Waltham, MA JAN 1998-OCT 1999

System Engineer

Plymouth State University Information Technology Plymouth, NH SEP 1996-JAN 1998

Technical Support

EDUCATION

Plymouth State University, Plymouth, NH

90 Credits, Applied Computer Science

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