Rochelle R. Smith

acryzv@r.postjobfree.com

Skills

Software experience on MS Excel, Word, Power Point, Organization Plus,MS Project, Crystal Reports, Visio, Groupwise, MS Outlook, Cerner Millennium, GE Centricity, Process Monitoring, Insight, Lotus Notes, and various E-mail programs

SQL

SME

CPOE

Project Management

Database experience on TSI (Financial Database), ACTION O-I Operational Database. Access, IDX, Oracle, Process Monitoring (Quality Database), DSS

Office Management

Statistical Analysis

Report Writing

Technical Writing

Education

The University of Memphis, (30 hours completed)

The University of Phoenix, (36 hours completed towards BSIT)

Experience

Emory Healthcare

June 1999-July 2014

Administrative Assistant, TEC, Radiation Oncology Department (October 2009-(Rehire) –July 2014)

Supported as many as five Physicians by correcting patient dictation and, sending office visit notes to referring physicians and the patient’s primary physician,

Made travel arrangements and, submitted travel expenses

Submitted Physicians certifications, licensing and, renewals

Updated Physicians CV’s

Sent patient correspondence

Created and administered New Patient Record Retrieval process for all 10 Attending Physicians

Other clerical duties included answer calls, direct calls, and take messages for Physicians, Residents, clinical staff and other administrative staff.

Information Analyst II, Management Solutions Department (October 2001-August 2009)

SME, coordinator and administrator of the national benchmarking database, ACTION O-I

Resource for Hospital wide Unit of Service (budget) information

Compiled and reported benchmarked data (workload volumes) to the yearly budget committee

Reported workload volumes for all departments at Emory University Hospital and Emory University Hospital Midtown

Established data collection processes and education curriculum for Department Directors participating in Emory Healthcare benchmarking program

Taught Data Interpretation Classes for Department Managers and others as requested

Presented benchmarking data at Divisional and Departmental Meetings

Resource for Performance Improvement (Quality) information

Performed workload analysis for performance improvement in Admissions, Patient Accounts, Laboratories, Utilization Review, and other Departments

Coordinated data management activities for data entry team for Transfer Center data

Completed Emory Healthcare Leadership Quality Academy

Retrieved, analyzed, updated data and reported trends in monthly MACROS Report for Senior Administrators

Produced queries and data sets in TSI (Financial database) for MACROS reporting

Senior Secretary (06/1999-10/2001)

Time Keeper

Access Coordinator

Safety Representative

Answer and Direct Calls

Administrative Support for 5 Management Engineers

Query and enter data into Process Monitoring database

Quality Representative

Randstad Staffing Services Atlanta, GA

Administrative Assistant assignment at DHR/WIC Program 02/99- 06/99

Designed and uploaded policy document for web page

Other Relevant Job Experience

The University of Memphis, Memphis, TN

Office Manager, Administrative Assistant (08/92-08/96)

Office Manager and Assistant to The Director of Student Relations and Orientation Services (Student Recruitment)

Coordinated Directors travel, Recruiter’s travel; travel for out of town recruiting fairs and visitors accommodations.

Created/edited presentations for Orientation programs

Prepared massive direct mail outs

Maintained database of high school students

Analyzed budget

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