SHANON WALKER

acryzq@r.postjobfree.com

**** ******* ******, ******** *****, Virginia 23462

1-757-***-****

OBJECTIVES

I’m a friendly Customer Service Associate adept at working in mail, receptionist and customer service environments. I’m a motivated customer service specialist with over ten years of mail and team lead experience in a fast paced, team-based environment.

EDUCATION:

Chancellor High School

1996 to 1999

I am proficient in a variety of computer software programs and mail machines; as well as dealing with the public and handling a team of four. I am able to follow basic written and oral instructions to work within allotted time frames.

I have professional demeanor and appearance in a business environment, which these qualities are of the utmost importance in dealing with clients as well as co-workers.

I am reliable

I am a hard worker, one who will serve as a model to encourage other staff members to demonstrate the same high standards of professionalism.

EXPERIENCE:

Pitney Bowes/Novitex 300 Centre’ Pointe Dr. Virginia Beach, Virginia

April 2005 to July 2015

I used word processing to do the companies collection letters

I handled certified mail

Sold postage stamps

Sorting incoming and outgoing mail

Run mail machines (meter mail) DW20 and D1950

Post office runs (am-pm)

Handled UPS incoming and delivered to over 300 customers in the building

Process UPS outgoing

Fed Ex incoming and outgoing

Copy Machines, and Folder Machines

Filing

Offsite purging mail (warehouse)

End of day reports

Answer phones and assist customers

Sign in vendors and direct them to the departments

CASHIER/LINENS DEPT SUPERVISOR

Burlington Coat Factory / October 2004- April 2005

Scheduled weekly inventory pickups and deliveries with vendors

Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems

Bagged, boxed or gift-wrapped sold merchandise per customers request

Assisted customers with household items

Trained employees

Monitored cash drawers in multiple checkout stations to ensure adequate cash supply

SKILLS

Creative problem solver with shipping and receiving professional

Trusted key holder

Strong client relations

Work well in a multitask environment

Organize and leader

Excellent communication

Go the extra mile and very reliable

Contact this candidate