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Objective: To obtain a challenging position in a competitive

company where my experience, acquired skills and

dedication will make a measurable contribution.

Telephone: 214-***-**** Cell

Email: acryyx@r.postjobfree.com

Education: Cedar Valley College

Lancaster, TX

Associates Degree of Applied Science

Veterinary Technology

Texas A&M University

College Station, TX

Biomedical Science/Art

Mountain View College

Dallas, TX

General Studies

Arlington Baptist College

Arlington, TX

General Studies

Duncanville High School

Duncanville, TX

Advanced Diploma with Honors

Licensed Veterinary Technician State of Texas LVT-99, March 2014

Certified Veterinary Technician State of Oregon #14059 September. 2012

Professional Associations: TVMA (Technician Oversight Committee), NAVTA, TARVT (Treasurer), ASID, OVTAA (Treasurer)

Work Experience:

Senior Implementation Specialist

Medicine Team

Banfield Pet Hospital

o06/12-07/15

oProject Management

Worked with Vice President of Medicine to lead cross functional projects related to equipment, formulary and medical processes

oPolicy Development and Implementation

oDevelopment and Implementation of Educational Material for 900+ hospitals

oPlanning and Facilitation of Meetings

oRegulatory and Compliance Oversight

Worked with Director of Medical Quality and Risk and Senior Director of Quality to develop and implement policies to ensure practice met or exceeded industry and government standards

oVendor Relations

Worked with commercial team and hospitals to ensure proper vendor relations and expectations were met

oFormulary Implementation

Co-Chaired Formulary Committee that oversaw selection and implementation (including hospital and client education) of items on practice formulary

oPeer Review/Root Cause Analysis

Medical and communication analysis of cases from the prospective of a LVT for educational purposes

Field Trainer/Learning Manager

Banfield Pet Hospital

Dallas Market (28 hospitals)

06/10-06/12

oProject Management

Worked with Senior Director of Talent and Learning, Regional and Divisional Vice Presidents along with local field leadership to develop programs to meet performance goals

Extended to all seven markets in South Region

oPolicy Development and Implementation

oDevelopment and Implementation of Educational Material

Facilitated training plans in a variety of venues including 1:1 and in classroom settings

Extended to all seven markets in South Region

oVendor Relations

Worked with hospital management to create positive relationships with vendors

oFacilitation and Planning of Meetings

oOnboarding of New Hires

Creation and implement of onboarding plans for levels of hospital and field leadership new hires

Assisted with onboarding of home office associates including executives when in hospitals

Extended to all seven markets in South Region

oDevelopment of Associates

Created and delivered RACE approved continuing education for veterinary technicians, veterinary assistants and customer service representatives

Created and delivered training material for veterinarians

Delivered company created training material

Extended to all seven markets in South Region

oImplementation of Company Initiatives

Outlined practice expectations to hospital associates, helped them create action plan to obtain goals and provided coaching when necessary

Instructor and Director Certified Veterinary Assistant Program

University of Texas at Arlington

P.O. 19197

140 W. Mitchell

Arlington, TX 76019-0197

06/06-06/12

oPreparing students to take TVMA CVA state board exam

oCoordinating class field trips, labs, and lectures

oPrepared curriculum

Created state approved curriculum for entire program

oInterviewed students for admission into program

oPlaced students in state required externships

oInterviewed and hired substitute instructors and lab assistants

oHired and transitioned program to new instructors when moved to Oregon

Hospital Manager

VCA Sandy Lake Animal Hospital

107 Samuel Blvd.

Coppell, TX 75019

11/00-06/10

oDay to Day management of multimillion dollar practice

oCoordinate and supervisor support team of 30 associates

oMet budgetary expectations of home office and contributions goals

oMet Client expectations and delivered quality service

oAssist in all areas of patient care

oMaintain proper vendor, humane society and pet store relations

oResponsible for continuing education for support team along with client education

oOversaw accounts receivable and payable

oOversaw CVA training program for 17 North Texas hospitals

oAssist with hospital conversions throughout the 10 state region

oAssist with computer conversions of other hospitals throughout the entire company

Emergency Technician

North Texas Emergency Pet Clinic

Carrollton, TX

09/00-10/09

oAssist in the care of hospitalized patients

oTriage patients as they arrived at the facility

oProvide outpatient care and client education

oRan diagnostic tests.

References Available Upon Request

Contact this candidate