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Medical Assistant Customer Service

Location:
Pocatello, ID
Posted:
October 05, 2015

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Resume:

LATISHA SMITH

*** **** ***** ****** • Los Angeles, CA 90059

562-***-**** • acryyl@r.postjobfree.com

MEDICAL ASSISTANT

Goal-driven medical assistant skilled at maximizing operational efficiency through the performance of clerical support, patient communication, and clinical care activities. Critical thinker accustomed to learning new concepts quickly while performing in fast-paced medical office environments. Team-oriented professional with advanced interpersonal skills, adept at strengthening relationships with patients, peers, physicians, and administrative staff.

CORE COMPETENCIES

Medical Office Procedures • Patient Care • Customer Service • Medical Terminology • Insurance Verification

CPR • Injections • Venipuncture • Glucose Testing • Vital Signs • EKGs • Specimen Collection • Urinalysis

Physical Wellness Exams • Infant Measurements • Patient Draping & Positioning • Tray & Room Set Up

Patient Histories • Oral Communication • Teamwork • Leadership • Organization • Goal Setting • Prioritization

PROFESSIONAL EXPERIENCE

WCCT GLOBAL, Cypress, CA 2015 – Present

Medical Assistant

Facilitate exceptional patient care at clinical research firm through the efficient, compassionate performance of a wide range of daily tasks, including obtaining vital signs and specimens. Operate 12 lead electrocardiograms, record patient observations, and maintain charts and notes.

LONG BEACH MEDICAL CLINIC, Long Beach, CA 2014 – 2015

Medical Assistant Extern

Served as first point of contact for patients, insurance representatives, and attorneys. Responded to inquiries, collected and completed detailed patient history and billing paperwork, and maintained an orderly workplace.

SECURITAS, Anaheim, CA 2010 – 2014

Security Officer

Ensured safety of staff, clients, and peers through consistent patrol in a variety of environments, including hospitals and emergency rooms. Controlled access to restricted areas, screened guests, and provided emergency support.

COUNTRY INN OF DOWNEY, Downey, CA 2008 – 2010

Caregiver

Worked closely with medical staff in order to promote the health and well-being of residential patients. Empowered patients to overcome obstacles through the collaborative development of individual goals and plans of action.

WILLIAMS FAMILY CHILDCARE, Long Beach, CA 2004 – 2008

Teaching Assistant

Fostered positive, nurturing environment for young children through close supervision of indoor and outdoor activities. Instructed toddlers in personal care and encouraged the development of key life skills.

EDUCATION & CERTIFICATION

Medical Assistant Program, American Career College, Long Beach, CA, 2015

Cardio-Pulmonary Resuscitation (CPR) Certification, 2015



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