Roo Henson

***** ******* *** *******, ** ***** Email: acryye@r.postjobfree.com Telephone Number 650-***-****

Solutions oriented Quality Assurance Tester with notable success in developing and executing test suites to ensure that product requirements are met.

PROFESSIONAL EXPERIENCE:

Zynga Inc., San Francisco, CA

Quality Assurance Mobile Tester September 2014 – Present (Contract)

●Write manual test plans and test cases bi-weekly.

●Provide day-to-day instructions for the QA team in India.

●Triage, manage, identify and verify defects reported by team members.

● Identify, critically analyze, and catalog software defects.

●Design and execute regression, compatibility, and ad hoc QA test plans.

●Devise labor division strategies to expedite group testing of complex defects.

●Maintain an open dialog with the production team to ensure appropriate defect escalation.

Disney Interactive, Palo Alto, CA

Quality Assurance Lead Tester June 2013 –October 2014 (Contract)

●Worked with Producers, Project Managers, and various team leads to develop app features.

●Developed test strategies to provide coverage during all phases of the development cycle.

●Point of contact for design, localization, and product testing feedback.

●Delegated and managed project tasks to in-house and off-shore teams.

●Assessed the status of the project and helped to make sure releases go out on time and with high quality.

●Planned and organized important issues and resolutions, while keeping everyone apprised of QA status.

Breaktime Studios, San Francisco, CA

Quality Assurance Lead Tester November 2011 – December 2012

●Developed QA practices and procedures from scratch.

●Created and evolved test plans for all titles at various stages of development.

●Managed QA testing priorities.

●Solely tested multiple pre-release and live titles on the iOS platform. (Pre-Alpha - Release Candidate)

●Responsible for approving new content for live titles.

●Worked closely with developers to communicate and debug issues.

ngmoco LLC, San Francisco, CA

Quality Assurance Lead Tester February 2010 – November 2011

●Responsible for testing iPhone & Android games at all stages of development (Pre-Alpha – Release Candidate).

●Lead internal and external testers through the life cycle of various projects at various stages of development.

●Created test cases for multiple projects.

●Responsible for approving new game content for integration.

●Participated in building the existing QA team by pre-screening candidates and conducting interviews.

Digital Chocolate Inc, San Mateo, CA

Quality Assurance Lead, June 2006 – December 2009

●Tested iOS platform standards

●Managed the BREW team to get self-certification back.

●Supervised the set up of Mexico office for BREW team.

●Led two testing teams over three carriers including Verizon, Amp’d and Alltel.

●Helped lead India and Helsinki teams to train them on guidelines for North American Standards.

●Helped Bangalore to set up and train the QA department on BREW guides as well as NSTL standards.

●Worked with J2ME for Sprint, AT&T, TMOB, and VMU.

●Responsible for hiring new testers.

Cardinal Health, Fresno, CA

Customer Service Associate, Sept. 2004 – April-2005

●Wrapped and delivered radio-active medication to valley hospitals and local cardiologist’s offices under the Hazmat and Department of Transportation guidelines and regulations.

●Implemented procedures and maintained radioactive materials according to prescribed hazmat regulations.

●Retrieved patient information and printed out the proper accounts as well as shipped the documents accordingly.

Electronic Arts, Redwood Shores, CA

Senior Quality Assurance Technician, 2000 – 2003

●Served as Lead Tester on the following projects: Majestic (PC), Tiger Woods 2002 (PC), Knock Out Kings 2001 (PS2), Harry Potter (GBC), Taz the Tazmanian Tiger (NGC).

●Worked as a Senior Tester on over 20 SKU’s across multiple platforms on a variety of software titles in the EA library.

●Interviewed and supported in the hiring process of QA Testers, which resulted in the hiring of over 250 temporary employees.

●Conducted network testing on various OS’ using a variety of methods.

●Reviewed Legal issues in software programs and contributed in maintaining rapport with Legal Department.

●Coordinated and updated database programs to track defects.

●Developed test plans for projects.

●Worked closely with a tight knit team of experienced developers and QA testers to deliver high quality software products on an aggressive schedule.

TECHNICAL PROFICIENCIES:

Platforms: iOS, Android, Windows, BREW, Web, PC, Mac.

Networking: .

Tools: Norton Ghost, McAfee/Norton Virus Protection Utilities, Microsoft© Office 2000,

DevTrak, FileMaker Pro, jira.

ACHIEVEMENTS:

●Team Player Award 2001: This is awarded by the department to individuals who demonstrated the ability to contribute on a department-wide level while still successfully completing individual responsibilities.

EDUCATION:

●Graduated San Joaquin Memorial 1991

REFERENCES:

●Available upon request.

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