DAPO OGUNTOLA, PMP, CSM

**** ***** ** § Johns Creek, GA 30022 § Phone: 770-***-**** § acryxh@r.postjobfree.com

Certified Project Management Professional

Software Development/ Enterprise Solutions: SAP CRM / ERP, Solution Manager and BI/BO, Workday

Solutions-focused IT manager with accomplished experience heading the success of multimillion-dollar project engagements for major clients focused on software developments and customization. Expertly define and map project scope and provide direction to programmers to align technology solutions with project requirements.

System Development, Customization and Enhancements

Scope Discovery • Systems Integration • Risk Assessment & Management • Quality Assurance •

Proposal Development • Process Improvement / Best Practices • Offshore Team Leadership • Deploying ERP Software as a Service (SaaS) and Cloud Solutions, CA Clarity

Professional Experience

Project Manager/ Manager May 2015 – Sept 2015

Daugherty Business Solutions, Atlanta, GA

Client: Cox Enterprise

Responsible for creating/maintaining a project work plan while managing a team up to 6-8 individuals.

Responsible for managing the day to day operational aspects of a project and scope.

Skilled in managing the process of innovative change effectively.

Skilled in communicating relevant project information to all stakeholders.

Providing accurate status reporting on a timely basis.

Managing and facilitating resolution of project issues, risks, and change control.

Responsible for managing smaller projects and phases of larger projects.

Delivery /Project Manager May 2014 to May 2015

Kimberly Clark Corporation, (Atlanta, GA)

Managed configuration and implementation of the SAP EWM module and successfully improved the inventory scanning and management capabilities across the plants nation-wide. Activated functionalities and implemented across multiple plants and ensured that the project was as per requirements and standards specified by client. The team consisted of 15 resources with a budget of $3.2M.

Successfully developed and maintained integrations between cloud-based Workday Payroll System and other external partners’ payrolls systems across multiple countries ensuring that there were no discrepancies in payroll data across the multiple countries. Responsible for the full lifecycle of Workday integrations from concept through design, development, testing, deployment, leveraging Workday tools such as EIB and Workday Studio (Eclipse). As a result, management of payroll data across systems and countries became seamless.

Managed the functional configuration of out of the box functionality in order to enhance reporting

Created and managed multiple projects using CA Clarity as the primary PPM tool. Functions included -

oSetting up and managing projects within Clarity

oSetting up and managing financials within Clarity

oManaging tasks and activities within the Open Work Bench (OWB)

SAP Delivery/Project Manager Mar 2013 to May 2014

The Coca Cola Company (Atlanta, GA)

Managed a 5 man team responsible for the upgrade of the Solution Manager application from 7.0 to 7.1, enabling the ChaRM functionality that supported tracking of change requests, transport requests in change management system in the entire business solution, as well as deploying the application globally. The following functionalities were delivered along with the upgrade and ChaRM; test Workbench, Incident Management, integration of ARIS to Solution Manager, retrofit capabilities to sync up multiple landscapes.

Responsible for creating the training manual for all the Solution Manager capabilities and trained end users globally and continued to support the application on an-going basis, including enhancements.

Project Manager for the Infrastructure Group. Projects include; server and storage installations, environment upgrades and data center migrations. Responsibilities include; managing technical resources, hosting meetings, assisting with budget, creating and managing project plans. Coordinating with business on scheduling project and change management activities.

Managed a proof-of-concept project that helped the company determine whether to adopt the SAP HANA technology. Worked with a team of 14 resources, both internally and from SAP and made recommendations to upper management based on findings from the POC.

IT Senior Program Manager Jan 2011 to Oct 2012

Premiere Global International (Atlanta, GA)

As part of the global Business Intelligence team, successfully upgraded an older version of SAP Business Objects Enterprise to SAP Business Objects 4.0. Migrated 500+ users to Business Objects 4.0 globally and on-boarded in waves across multiple regions. This resulted in additional reporting functionalities that enabled upper management make better and more informed decisions based on the capabilities offered by Business Objects.

Responsible for vendor selection and vendor management throughout the SAP Business Objects upgrade project. Managed both internal and external resources consisting of 8 people, globally dispersed with varying expertise; including dashboard developers, BO architects and Quality Assurance resources.

Managed the migration of the company’s telephonic system to Microsoft’s Unified Communications Lync, resulting in cost savings and increase in productivity.

Program Manager July 2010 to Jan 2011

Nokia Siemens Networks (Atlanta, GA)

Managed all phases of construction projects including scope of work, contractor/ subcontractor selection, budgets, costs and project scheduling to ensure work is completed to the client’s requirements and on time and within budget. Directed the HSPA+ technology change management and resource demand planning process and advanced and sustained strategic vendor partnerships with key technology leaders, resulting in the optimization of the client’s network to near 4G speed.

SAP Delivery/Project Manager Jun 2008 to June 2010

The Coca Cola Company (Atlanta, GA)

Managed the following global application development pr m,.ojects within the SAP Global Solution Services team

oIn the Business Intelligence area; managed enhancement to SAP HR – Learning Solution, SAP HR – Talent Management and SAP HR – Human Capital Management, SAP CRM – CSO Interactive Call Center and the migration of Oracle Express Cubes to SSAS cubes using Business Objects.

oIn the SAP CRM module, managed the implementation of SAP CRM – Interactive Call Center and SAP CRM – Consumer Project; which consisted of a Siebel to SAP CRM conversion, Localization of a Global template, Trillium Upgrade and Connector Installation for CRM application and Vertex Integration for Tax Code Jurisdiction validation

oManaged multiple enhancements to the SAP HR module to meet client’s requirement without interruption to business.

Multiple enhancements to the HR Learning Solution module

Multiple enhancements to the Talent Management module

oManaged the Unicode compliance and conversion of the database used in the SAP environment from Oracle to DB2 for the following modules - FI, LO, MDM and Solution Manager Modules

Managed the following global application development projects within the Global IT

oCA Clarity PPM System Enhancement Project – Integration of Clarity System using Oracle database running on UNIX with Business Objects

oGlobal Customer Metrics Project Initiation

IMPLEMENTATION MANAGER April 2007 – June 2008

Incomm (Atlanta, GA)

Managed a team of 4 software engineers and project managers using Agile methodology. Set standards for designing, developing, testing, de-bugging, and deploying software releases across the enterprise and worked with other business partners to maintain and execute product development roadmaps.

Managed the development of the software that allowed new clients to connect to the main Incomm infrastructure with 5-10 Releases/month in a dynamic and constantly changing environment.

Implemented the Content Cards Activation infrastructure for multiple vendors/partners and the integration of Wireless Services Vendors with Incomm to enable them perform Card and Wireless products Activation, Deactivation and Balance Maintenance.

Conducted effective performance evaluations and mentored those with less experience through formal channels

SR. IT ANALYST Mar 2004 – April 2007

The Hartford Insurance (Hartford, CT)

Responsible for the requirements gathering, design, development and testing of a claims processing application that was being localized for the Hartford Insurance. Using BizTalk technology, managed the integration of the Hartford’s claims processing system with external systems for seamless transfer of data. Also, set up the SQL server database connection through SQL assistant from ODBC settings

Part of the strategy group within the organization that investigated how best IT could support business initiatives identified as being critical to the success of the organization. Presented recommendations to upper management on a periodic basis and assisted in the prioritization of projects to tackle.

PROJECT MANAGER April 2003 – Jan 2004

Aetna Insurance (Middletown, CT)

Managed multiple critical tasks at any given time in a very time-bound, high-pressure environment.

Proactively evaluated project activities, built contingency plans, and executed corrective action on a timely basis to mitigate risks such as scope and/or budget variances.

Managed the project budget, and reported project cost information in an accurate and timely manner.

Proactively oversaw project milestones, resolved issues, and removed the barriers that may have hindered project execution.

Supported and enhanced a home grown, java-based application (sql as the database language) on an on-going basis.

Oversaw project milestones, resolved issues, and removed the barriers that may have hindered project execution

Conducted end-of-project performance reviews for team members on the project team

Adhered to APS project management methodology by leveraging and promoting the use of existing tools, capturing best practices, and identifying areas for process improvement

CONSULTANT June 1999 – April 2003

Accenture (Hartford, CT)

Multiple Clients

Planned and managed the Construction, Assembly Test and Execution, as well as the Product Test phases of a software development project:

Created the Work plan and Weekly Tracking Tool. Oversaw target budget and schedule and completion of deliverables/tasks.

Completed the Status Report. Reported any budget and schedule variances with accompanying explanations. Determined the estimate to complete (ETC) for outstanding work.

Managed day-to-day activities. Assessed project risks and issues as soon as they developed, as well as conflicting priorities or dependencies and provide alternatives.

Provided informal feedback and formal performance appraisal to all supervisees.

Developed and tested modules of a Claims processing system using Visual Basic, java script and sql.

Provided CRM functional design solutions for customers, including full life-cycle implementation.

Configured and implemented CRM functional modules, encompassing sales planning, order management, account and contact management, and commission management.

Collaborated with technical, production, and design teams to create Web and e-mail campaigns and solutions. Define technical designs and develop and implement test plans.

Conducted detailed analysis sessions with end users and business subject matter experts (SMEs).

Customized/ configured Infoobjects, Data source, Infosource, Transfer Rules, Communication Structure, Update Rules, ODS object, Infocube, Infopackages.

Scheduled periodic extractions using Infopackages.

Configured the use of Exceptions, Filters, and conditions, Structure, Variables, Restricted and Calculated Key Figure, Query Jump Target

Education and Certification

Project Management Professional (Project Management Institute, PMI) - PMP

Certified Scrum Master

Rensselaer Polytechnic Institute, Hartford, CT - MBA, Information Systems

George Washington University - Master Certificate in Project Management

Syracuse University - MS, Accounting

Expertise Highlights

Strategic Planning

SAP BW 3.5 / BI 7.0, BOBJ, CRM 6.0, 7.0, ECC 5.0, Solution Manager 7.1

Standards Development

Matrix Team

Quality Control

User Acceptance Testing

Waterfall, Agile and Scrum software development methodologies

CA Clarity

Business Intelligence Solutions

Technology Rightsizing

Windows (NT, 2000, XP, Vista), Unix, AIX, Novell

MS SQL Server, Oracle, DB2

MS Project Server, Visio, Project, PowerPoint and Excel

Mercury Test Director 9.0, Rational ClearQuest

PVCS, Visual Source Safe

Data Migration

Release Management

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