RESUME

UMA DUGGAL

Palam Colony-Raj nagar-*

New Delhi.

Phone no-991*******

Email :- acryx3@r.postjobfree.com

CAREER OBJECTIVE:

Looking for a progressive organization that gives me scope to apply my knowledge and skills along with my work experience and patience, and to be involved as a part of team that dynamically works towards the growth of the organization.

EDUCATIONL QUALIFICATION:

B.sc from Guwahati University (Assam).

MBA-IV SEMESTER( HR Specialisation) from

SIKKIM MANIPAL University in Delhi.

OTHER QUALIFICATION:

Diploma in Computer Application

Ms-Office(Ms-Word,Excel & Outlook Express)

Internet,Typing in English with 40 wpm.

SKILL SET:

Handling Customers

Business set up

Query solving

Comfortable working with windows 98, Windows XP & Internet.

MAJOR STRENTHS.

Efficient working nature.

Quick learning in New Environment.

working Nature.

EXPERIENCE

Current Organization : - Airport Hotel

Responsibility :

Reservation and Booking /Sales

Over phone

1. Handling the Guest enquiry

2. Motivate the guest as per requirement.

3. Room confirm

Over.mail/Internet

Booking form, Room confirmation with CP

Plan, arrival detail.

Payment Card payment, Bank –Cash-Cheque, Advance paid,

In check time. Fill the FRRO form.

Role : Booking /Reservation Manager

Duration : 1st June to 2014 to till now .

1. Organization : F& B Catering+ Farm House

Responsibility :

Managing the guest relation & Banquet sales.

Managing & organizing the functions.

Making the vendor payment & daily payment.

Provides timely feedback to senior management regarding performance.

Ensure maintenance of office equipments, banquet property, cleaness ( house keeping)

Handling E-Mail to guest, vendors, like menu, road map, location,

bill for payment.

Role : Admin & Operation(AGM)

Duration : 1st Dec to 2013 to 31ST May2014.

2 Organization : S.R.K Hospitality.

Responsibility :

Recruitment process, selecting the candidates, looking for admin activities

Managing the guest relation & Banquet sales.

Calendar Management for all meetings.

Creating & maintaining databases of guests.

Maintain inventory of all office items, Laundry items, electricity items, & housekeeping items.

Ensure regular office supply inventory, purchase and restocking.

Ensure maintenance of office equipments, banquet property, cleaness( house keeping)

Responsible for upkeep and maintenance of office premises, and furniture.

Ensure timely submission of water, telephone & electricity bills.

Making the staff salary, vendor payment & daily payment.

Handling E-Mail to guest, vendors, like menu, road map, location, bill for payment.

Managing the housekeeping and admin activities.

Maintain attendance & salary for staff.

Handling E-Mail to MD’s for attendance, salary sheet etc.

Provides timely feedback to senior management regarding performance.

Maintaining data base.

Role :Admin Manager/ Operation

Duration :15th March to 30th November 2013..

3 Organization : S & N Lifestyle Infraventures Pvt Ltd (Delhi)

Duration : 5th June 2010 to 14 March 2013

Role : Office coordinator or Administration Manager

4 Organization : SM Computer Consultants (P) Ltd as VEDANTI NET (Internet Service Provider)

Duration : 7th Dec 2006 to 31 May 2010.

Role : Senior Front Office /Executive Administration

(Assam)

PERSONAL DETAILS

Name : Uma Duggal

Father’s Name : Late B.P.Duggal

Sex /Marital Status : Female, Married

Religion : Hindu

Language : English, Hindi, and Punjabi,

I do hereby declare that all the information given is true to by best of my

Knowledge.

Place: Delhi UMA DUGGAL

Date:- 24/07/2015

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