THERAS ERMINA.A

Fault Management Engineer

Mob: +91-989*******

E-Mail: acrys5@r.postjobfree.com

Objective

An engineering graduate with in-depth understanding, hands on experience and knowledge about the telecom sector intends to work as a telecommunication engineer for a reputed organization and to enhance my technical skills.

Education

Bachelor of Technology (Information Technology)

Duration : 2008-2012

Award: First class (71.3%)

Technical Skills

Knowledge about 2G/3G architecture.

Hands on experience with BMC Remedy User

Fluenced in Citrix Net Act 7 and NetAct8.

Familiar with Citrix MML Commands.

Excellent knowledge of telecommunications, including ISDN, Analog, T1, T2, SONET and ATM.

Experienced in LAN/WAN design and support, fibre optic technologies and data networking implementation

Expertise in supporting telecommunications server, hardware and software applications.

Telecom Tools

Citrix Applications.

NetAct7,NetAct8

OMS Element Manager-to handle 3G Network

BTS Manager

Professional Experience

Company: Nokia Networks, Chennai

From: April 2014 to Present

BSS Fault Management Engineer

Client: Vodafone (Telecom)

Technology: 2G & 3G

Responsibilities:

Handling Alarm Monitoring terminal completely for 2G/3G networks.

Good understanding of Telecom Networks especially in G/G Radio architecture.

Troubleshooting & debugging the faults in Vodafone GSM network along with diagnosing the different units at BSS level.

Analyzing root causes of site down as well as BTS parameters & providing solutions.

Providing technical support on BTS alarm for 2G&3G through MML language

Rectifying and resolving BTS related alarms.

Raising TT/Task for the issues.

Working on site down Trouble Tickets (using BMC REMEDY USER) to ensure proper rectification of faults.

PT work order analysis.

To ensure smooth running of the network by resolving various faults within SLA.

Working on Active Alarm/ Fault Management Report.

Declaration,

I hereby declare that the information forwarded above is true to the best of my knowledge and belief.

PLACE: CHENNAI A.THERAS ERMINA

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