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Customer Service Sales

Location:
North Brunswick Township, NJ
Salary:
NEG.
Posted:
October 05, 2015

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Resume:

LORRAINE M. PURITZ

*** ************ *** ***** *********, New Jersey 08902 732-***-**** email: acrys2@r.postjobfree.com Administrative Professional

Detail-oriented, motivated Administrative Professional with proven expertise in supporting C-Level Executives and key decision-makers in the areas of administration, contracts, appointments, problem resolution, and facilitating seamless operations. Proficient in Word, Excel, PowerPoint, Outlook, SAP, and AS 500. Additional experience in Salesforce.com and driving sales revenues in both a support and account management role. Excellent interpersonal, organizational, and time management skills.

CAREER HISTORY

COCA COLA REFRESHMENTS, SOUTH BRUNSWICK, NJ TEMP: APRIL 2015 TO JULY 2015 CLERK / DISTRIBUTION DEPARTMENT

Provided comprehensive administration, driver assistance and customer service within the Distribution Department of a multi-million dollar refreshment company throughout the United States.

Provided logistics and customer service ensuring overall customer and driver satisfaction.

Facilitated excellent operations and follow-up by interacting with customers, upper management, salesforce, and dispatch department.

Typed and edited driver “who’s on what” list determining each driver’s routes.

Maintained a report for overages and shortages for all customers.

Re-batched all orders for customers that were missing product.

Handled driver’s commission report.

Handled all customer call ticket inquiries.

NORTH AMERICAN CAST IRON PRODUCTS, NORTH BRUNSWICK, NJ MAY 2014 TO DEC. 2014 INSIDE SALES COORDINATOR / CUSTOMER SERVICE

Provided comprehensive administrative and sales support to the National Sales Manager and sales representatives of an importer-based cast iron company with offices located throughout the United States.

Provided quotes, established relationships, and made follow-up calls for active and new customers as well as other water-utility distributer companies.

Entered sales orders, provided logistics and customer service ensuring overall customer satisfaction.

Facilitated flawless operations by interacting with customers, upper management, salesforce, outside vendors, and shipping department.

Assisted in ongoing sales projects and inventory, transferred product material from other company locations.

Handled company-wide invoices ensuring proper discounts and correct company information.

Maintained customer database.

VARIOUS TEMPORARY AGENCIES AND POSITIONS 2012 TO MAY 2014 ALLIANCE SHIPPERS, INC., EDISON, NJ 2011 TO 2012 ASSISTANT TO VICE PRESIDENT OF SALES

Provided comprehensive administrative and sales support to the Vice President as well as other sales representatives of a third-party logistic company with offices located throughout the United States.

Typed and edited letters, PowerPoint presentations and other correspondence, answered telephones, scheduled meetings, and produced reports.

Provided research and leads in obtaining future customers in the wine and spirits industry, especially in the Western States.

LORRAINE M. PURITZ

139 Pennsylvania Way North Brunswick, New Jersey 08902 732-***-**** email: acrys2@r.postjobfree.com

Provided research and leads in obtaining future customers in the wine and spirits industry, especially in the Western States.

Provided quotes, established relationships, and made follow-up calls for active and new customers as well as the various trucking companies.

Worked with Customer Service and Dispatch to ensure orders were going to be picked up and delivered on time.

Maintained the customer data base.

GEMINI TRAFFIC SALES, INC., EDISON, NJ 2002 TO 2009 EXECUTIVE ASSISTANT / SALES COORDINATOR

Provided comprehensive support to the President and Vice President of a dry/temperature controlled freight carrier with annual revenues of $70 million.

Facilitated seamless operations by answering telephones, responding to customer, supervisor and co-worker emails, making car, hotel and travel arrangements, completing expense reports, and purchasing all company supplies.

Collaborated with sales representatives, management and customers in generating sales proposals, drafting letters, formulating requests for bids, and maintaining the customer pricing and database.

Contributed to sales growth by generating leads and acting as liaison between clients, upper management, and customer service.

Produced certificates of insurance and reports for sales force and customers.

Executed credit applications for new customers.

DATAMARK TECHNOLOGIES, INC., A DIVISION OF IMPOWER, PRINCETON, NJ 1996 TO 2001 EXECUTIVE ASSISTANT TO THE PRESIDENT AND CHIEF EXECUTIVE OFFICER Performed a wide range of administrative functions for a leading provider of stored-value and loyalty programs in the United States.

Typed and edited legal documents, letters, company business plan, and PowerPoint presentations as well as scheduled meetings, hotel and travel arrangements.

Interfaced between clients, shareholders, and upper management to ensure customer satisfaction and continued sales growth.

Assisted the Chief Financial Officer with inter-office finances, pension and health plans, payroll, accounts payable, and accounts receivable.

Maintained all office equipment and responsible for purchasing all supplies.

Assumed a full range of administrative and secretarial services for senior management.

Promoted to Executive Assistant because of experience, assertiveness, and work ethic. EDUCATION

Middlesex College, Edison, New Jersey

A.A.S. in Business Administration with a Concentration in Management, 1990 SOFTWARE SKILLS

Microsoft Office 2013, which includes Word, Excel, Power Point, and Outlook. Also proficient with SAP, Salesforce.com, MY EMMA sales software, and AS 500.



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