Demetria A. Gonzales

Seattle, WA *****

Tel: 253-***-****

E-mail: acryq0@r.postjobfree.com

OBJECTIVE: A position as an active employee, involving responsibility and

working with others as a team member to achieve advancement.

SKILLS & QUALIFICATIONS

Can handle multiple tasks

Excellent customer service

5 years’ Management Experience

Always looking for ways to help others

Organized

EXPERIENCE

Customer Service Representative 7/2015 - SCE

Port of Seattle Lost & Found - SeaTac, WA

Provides superior customer service on the telephone and at the window

Prepares Property Control Forms by classifying, logging, tagging and sorting found items using computer and property room procedures

Employs aggresive research techniques to locate a property owner

Prepares property for shipment via express mail or other means

Other duties as assigned

Warehouse 6/2014 - 2/2015

Northwest Center - Seattle, WA

Verify purchase orders and invoices against delivery

Ship and receive freight, pick and pull stock

Regular lifting, pulling, and pushing up to 50lbs and up to 75 lbs on occasion

Organize stocks and enter details of inventories into the warehouse management system

Retail/Cashier 3/2012 - 11/2013

Goodwill – Des Moines, WA

Provided customer service, operated cash register, maintained a clean work area, priced and organized merchandise.

Maintained excellent client relations and developed client rapport.

Ability to follow instructions well and make decisions with little or no supervision.

Delegated responsibilities to employees to meet company's expectations.

Warehouse 9/2011 - 3/2013

Big Lots – Federal Way, WA

Verify purchase orders and invoices against delivery

receive freight, pick and pull stock

Labor 8/2011-9/2011

Labor works - Auburn, WA

General warehouse worker

Performed odds and end positions

EDUCATION

PC\Job Training Certificate

YWCA of Seattle - King – Snohomish, 2015

High School Diploma

Maya High School Phoenix, AZ 2002

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