SUMMARY

Strong performer and quick learner seeking Entry Level SQL Server Developer opportunity where I can demonstrate my analytical and reporting skills, with the chance for career growth.

SKILLS

Language skills: Fluent in English and Bangla.

Proficient in: MS Office: Word, PowerPoint, Excel, Outlook; problem solving; focusing on the methodology of problem solving rather than specific hardware or software tools, database programming using SQL, Microsoft Access integrated with Visual Basic, Object oriented programming in C++, Statistical Method using Stata 13 and R Language.

EXPERIENCE

TMNA (Tokio Marine North America) Services, LLC July 2015- September 2015

Wrote complex T-SQL queries for various tasks such as functions, store procedure, triggers, cursors and various DML, DDL statements.

Created, maintained, modified, and optimized SQL Server databases, database security and auditing

Used SSIS control flow tasks like Loop Containers, FTP, Bulk insert, Transfer job task etc. and different data flow tasks like Derived Column, Fuzzy lookup, data conversion etc.

Involved in creating packages for extracting and loading data from text, excel and csv file to SQL Server Database.

Developed packages to load data from Text files, MS Excel files, Flat files into the SQL server database using Import and Export wizard, Bulk insert tasks etc.

Used SSIS for (ETL) extraction, transformation and loading data from heterogeneous source systems.

British Airways November 2007- Present

Customer Service Agent:

Deep product knowledge of British Airways and Cathay Pacific airlines core business offerings; drive cross sell during customer engagements opportunities.

Manage audit-spreadsheet for manual ticketing reconciliation.

Monitor flight operations and manage fallout risks due to delays.

Daily reporting of operations data to management.

Self-starter learning of proprietary reservation system (Amadeus®); bring new staff up to operational speed.

Build expertise in proprietary check-in system as well as help others troubleshoot use of said system.

Responsible for handling all customer inquiries & needs; troubleshooting problems at the Travel desk. Full coverage for Check-in and Boarding of passengers.

Wrote complex T-SQL queries for various tasks such as functions, store procedure, triggers, cursors and various DML, DDL statements.

Created, maintained, modified, and optimized SQL Server databases, database security and auditing

Used SSIS control flow tasks like Loop Containers, FTP, Bulk insert, Transfer job task etc. and different data flow tasks like Derived Column, Fuzzy lookup, data conversion etc.

Involved in creating packages for extracting and loading data from text, excel and csv file to SQL Server Database.

Key achievements: High-volume & high-stress deliverables within a deadline-driven environment; Exercised thorough understanding of airline objectives and policies; selected to be a member of the Crisis team due to high performance.

Queens College January 2009 – June 2011

Aide – Mathematics & Environmental Department of Queens College:

Handle student inquiries pertaining to Departmental policies and procedures; keep abreast of changes.

Maintain and report on Professor Assessment matrix, based on various evaluation metrics.

Assist Departmental heads with day to day operations.

Key achievements: Sustain and improve Mathematics & Environmental department key day-to-day operations.

EDUCATION

Undergraduate: Applied Mathematics (BA) CUNY – Queens College September 2014

Concentration: Operations Research & Economics

Areas of focus: Operational Research (risk management) Statistical Inference Econometrics

Mathematical Analysis Game Theory

Macro-Economic Analysis

Contact this candidate