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Customer Service Maintenance

Location:
West Jordan, UT
Salary:
Negotiable
Posted:
October 04, 2015

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Resume:

Marcey L. Caires

** **** ******

Grantsville, UT 84029

385-***-****

acryh5@r.postjobfree.com

Page 1

Energetic and competent Document Control Coordinator with excellent office and 10 plus years customer support skills. Organized and detail oriented. Supports company objectives by meeting schedules and supporting coworkers in accomplishing their tasks. A trusted and honest employee who can work independently and is a self starter. Skills Summary

• Excellent working knowledge of computer programs including Microsoft Word, Excel, Outlook, Internet Explorer, Paperflow, PaperVision, Quickbooks,

MAXIMO (Computerized Maintenance Management

System)

• Demonstrated time management and organizational skills by managing details and coordinating tasks efficiently

• Dedicated to a Safe Working Environment and Safety Culture

• Works well with a team or independently

• Encourage and motivate peers

• Maintenance scheduling

• Demonstrated history of managing projects

effectively while meeting or exceeding deadlines

• Quickly master new skills

• Diplomatic and tactful with all co workers

• Provides high quality, proactive service to

intercompany departments and customers

• Demonstrated experience in handling sensitive,

confidential records

• Conducted New Employee Orientations

• Bookkeeping

• Excellent Customer Service Skills

Employment History

URS (EG&G) – Stockton, UT

Coordinator III – Document Control – Records and Archiving Department 8-2011 to present Responsible for organizing, exporting and archiving sensitive and Freedom of Information Act documents through the extensive use of Excel and PaperVision database. Audit incoming documents to ensure departmental standards are met for hard copy and electronic archiving process. Electronically scan documents into PaperVision database for immediate plant-wide access. Perform quality control verification of coworkers’ scanning projects for accuracy. Prepares processed documents for electronic upload to U.S. governments National Archive. Safely load, unload and transport hard copies to storage warehouse. Participated in achieving a VPP – (Voluntary Protection Program) Star Site.

• Completed warehouse records several months ahead of schedule. MILLER MOTORSPORT PARK – Tooele, UT

Operations Administrator – Maintenance 7-2006 to 4-2009 Managed Shipping and Receiving Department. Point of Contact between vendors and facility. Responsible for purchasing and renting products and equipment for facility. Scheduled all maintenance employees to specific work orders and verified work orders were correct and complete when returned for closure. Responsible for property accountability of maintenance tools and materials. Entered maintenance employees time via ETIME (ADP) timekeeping system.

• Helped install and maintain a database for Maintenance Work Orders SUPERIOR EXCAVATING LLC – Grantsville, UT

Administrative Assistant – 3-2005 to 2-2006

Responsible for employee payroll, accounts payable and accounts receivable through Quickbooks system. Created and updated Excel spreadsheets for project accountability. Scheduled all workers to customer delivery timetables. Assisted owner in preparing bids for outside jobs. Purchased and rented heavy equipment for facility. Marcey L. Caires

85 Race Street

Grantsville, UT 84029

385-***-*****

acryh5@r.postjobfree.com

Page 2

SMITH’S FOOD AND DRUG – Tooele, UT

Customer Service Manager 7-1989 to 5-2004

Scheduled all cashiers and courtesy clerks on a weekly basis. Assisted the Store Director in managing the entire store. Handled all customer service issues and or complaints. Responsible for daily cash balance of all registers and safe. Bookkeeping, Shipping and Receiving, organized merchandise to expedite product sales displays. Conducted New Employee Orientations.

• Always achieved above average evaluations.

EDUCATION /CERTIFICATION

High School Diploma – Grantsville High School – Grantsville, UT

American Red Cross CPR/AED/First Aid

National Agency Check Clearance – Subject of a favorable adjudicated Personnel Security Investigation (NAC OR NACLC) in 2011

PROFESSIONAL TRAINING

OSHA Regulations and Requirements

HAZMAT and Egress Procedures

Professional and Business Ethics

Respect in the Workplace

Health and Safety Work Practices

Environmental Management

Emergency Response



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