Phone 901-***-****

E-mail: acrygq@r.postjobfree.com

Renée Payne

OBJECTIVE

To obtain a leadership/ IT Business Analyst role/internship, a Business Intelligence development, and data analysis, applications. Seeking an opportunity where project planning to execution, attention to detail, and ethical practices are a must.

SUMMARY

IT SKILLS:

Various development applications, including SQL, Freehand, InDesign, Tableau, Illustrator, Java, Hyperion, C/C++.Maintenance of Windows servers/networks, Linux environments, database maintenance, and data security.

Special Projects Skills:

Microsoft Outlook

Microsoft SQL server

Microsoft Access

Database creation and surveys

Survey Monkey-online surveying tool

Microsoft SQL

Data base basics

Extract, transferring, loading,

convert and manage data using

given software packages

Query creations

Microsoft PowerPoint

Data Analysis. manipulations/presentations

Microsoft Template creation

Word Documentation

Analytics:

Translate Business needs into functional IT requirements

Liaison in gathering software process requirements

Data Integration requirements

User acceptance/ software testing

Communications of Policy & Standards

Liaison specialist/Applications Trainer

Professional collaborator

Customer service skills

Project Departmental Functions:

Gathering data from key internal system understand data linking of multiple sources

Technical Writing:

Visio/ERD Creations Data model Creations

Strong written and verbal communication skills

Additional skills:

Excellent communicating, organizational, troubleshooting skills in business intelligence, Information Assurance, data systems/mining, and script writing.

Effective research, project management, communication, and presentation skills.

Communications – Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication methods.

Customer Service – For External and Internal Customers: Displays courtesy and sensitivity; Manages difficult or emotional customer situations; Meets commitments; Responds promptly to customer needs; Solicits customer feedback to improve service.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Commits to doing the best job possible.

Job Knowledge - Competent in required job skills and knowledge. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. Requires minimal supervision. Displays understanding of how job relates to others. Uses resources effectively.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Integrates changes smoothly; Sets goals and objectives; Works in an organized manner.

Problem Solving - Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.

EXPERIENCE

Peer Power Organization, Memphis, TN

2015-Present

Success Coach (Mentorship) - Empowering city youth cross functional skills and communication skills

Assigned as primary assistant to work with special needs children as a result of outstanding results/behavior changes.

Shelby County School System. Memphis, TN 2013 – Present

Special Projects Assistant - Often facilitate classroom activity, including coursework, activities, instruction and study. To Covered class for absent teachers. Followed lesson plans and tasks as directed. Worked individually with special needs hearing and deaf students to complete tasks and assignments. Assisted teachers as needed – with grading, printing, data entry, etc.

Achievements:

Assigned as primary assistant to work with special needs children as a result of outstanding results/behavior changes.

Assisted multiple teachers in completing a backlog of tasks in preparation for audit to completion.

University of Memphis, TN 2010 - 2013

Project Consultant (Internship) provided consulting, research and development, design, and implementation on various IT projects with local businesses. Projects related to network and data assurance/security, website and application design, database maintenance, and data analysis.

Achievements:

Compiled data, including research, creating surveys, and data/user analysis to present successful project recommendations to management.

Created IT processes, database architecture designs and diagrams, to promote effective information assurance and security within the organization.

Developed and deployed security standards for the network, databases, website, & PC users. (Boy Scouts of America).

Created an interactive application model for a fraud investigation case. Use IDEA software to present a collection of records and data in an interactive display (Wilson & Turner).

Fogelman College of Business Memphis, TN 2005-2011

Office Associate -Updated and maintained the office website and other information publications. Identified and trace errors, and make corrections. Relayed current information of the University’s guidelines, policies, and regulations to students. Performed office clerical duties.

Achievements:

Designed a student survey database, used to query future reports.

Developed departmental staff training.

Managed an allocation short rate of less than 0.3% over several months.

EDUCATION

University of Memphis Memphis, TN May 2012

Master of Sciences Degree, Computer Science - Information Assurance

Bachelor Degree, Organizational Leadership, Technology Management

Organizational Leadership

SouthWest Tennessee Community College December 2005

Associate of Applied Sciences Degree, UNIX Programming

CERTIFICATIONS

University of Memphis Certificate, Business Information Assurance 2012

Certificate, Statistical Analysis Systems 2008

Certificate, Business Writing 2007

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