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Sean Kidder

IT Technician Specialist

acrygh@r.postjobfree.com

Summary

•Dynamic, hard-working, roll-up your sleeves attitude •Excellent Customer Service Skills – Open and Friendly attitude •Effective Problem Solver •Willingness to take on added responsibilities •Strong Computer and Technical Support skills •Typing Certification 72 wpm •Strong sense of ethics Experience

IT Tech I at Lammersville School District

June 2014 - September 2015 (1 year 4 months)

Serviced staff and students computers with any problems and repairs. Serviced all staff and student Active Directory accounts. Also setup and supported Google accounts through Google Admin Console. Setup and supported all enrolled devices through Google Admin Console. Deployed software to all staff an students with any software or updates that were needed at any given time. Setup multiple servers and virtual hosts to store files and host various computer labs at different school sites around the district. Implemented a 1:1 chromebook high school in a brand new school district as well as continue to support all users. Imaged and prepared all computers for new staff and students. Setup and maintain printer server, as well as any troubleshooting needed for any and all printers in the district. Serviced any networks issues that came about at any given time. Provided support for all other technology needs in the district. Cellar Assistant at Kidder Family Winery

July 2011 - June 2015 (4 years)

Assisted with grape sorting and grape processing in the vineyard Worked all aspects of the crush pad including crush, press, and racking Assisted with Fermentation monitoring and cellar sanitation Worked in Tasting room assisting customers with transactions. 1 recommendation available upon request

Office Assistant at California Correctional Health Care Services November 2013 - May 2014 (7 months)

Prepping and sorting of Medical Records from various departments in the prison. Scanning various medical records in the eUHR system to be filed in their respective categories. Perform various other clerical duties as assigned.

Field Technician at Nerds On Call

December 2012 - July 2013 (8 months)

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Travel to client’s home to perform computer repair service and basic installation of computer products. Orders, receives and transports parts for appliance diagnosis or parts installation. Promptly complete all administrative and/or work order related tasks. Consult with customer to ensure expectations match their needs/wants. Use solution selling model to diagnose and recommend appropriate product, service and content solutions.

Quality Assurance Tester (Seasonal) at Rivermaid Trading Company May 2012 - June 2012 (2 months)

Tested cherries for any defects as they were brought in from growers. Entered in data that was collected throughout the day.

Lab Technician at American MasterTech Scientific

May 2011 - January 2012 (9 months)

Formulated, produced and packaged laboratory products for hospitals and labs worldwide. Prepared standard volumetric solutions; following standardized formulas. Maintained and managed efficient inventory material movement of chemicals/solutions. Obtained forklift certification. Courses

Associate of Arts (A.A.), Interdisciplinary Studies/ Computer Science

San Joaquin Delta College

Computer Logic CS 17

HTML

Data Communications

Flash

Dreamweaver

Fundamentals of Computers CS 11

Independent Coursework

A+ Certifications

Skills & Expertise

Computer Hardware

Windows 7

Software Installation

Data Entry

Customer Service

Computer Repair

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Microsoft Office

Computer Maintenance

Computer Security

Networking

Windows

Dreamweaver

Desktop Deployment

Software Deployment

Computer Setup

Troubleshooting

Hardware Installation

Desktop Support

Network Administration

HTML

Flash

CSS

Medical Records

Email

Virus Removal

Data Recovery

Laptops

Administration

Printers

Help Desk Support

Desktop Computers

Wireless Networking

A Certified

System Administration

Hardware

Mac OS

CompTIA A Certification

Active Directory

Google Admin Console

Technical Support

Education

San Joaquin Delta College

Associate of Arts (A.A.), Interdisciplinary Studies/Computer Science, 2008 - 2014 Bear Creek High School

Diploma, 2002 - 2006

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Sean Kidder

IT Technician Specialist

acrygh@r.postjobfree.com

1 person has recommended Sean

"Sean is a hard worker and always there when I need him. In addition to knowing all aspects of winemaking here at our Family winery, he is exceptional at building and maintaining our POS computer system. He would be a huge asset to anyone looking for a trustworthy, hard working employee."

Aaron Kidder, was Sean's client

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