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Customer Service Manager

Location:
Union City, GA, 30291
Posted:
October 04, 2015

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Resume:

Cynthia Brown

Focused and Motivated

Union City, GA

acrydn@r.postjobfree.com - 478-***-****

I have traveled through different walks of life, which makes me adaptable and an asset to the right company, if allowed a chance.

Willing to relocate to: Atlanta, GA - Atlanta, GA

Authorized to work in the US for any employer

WORK EXPERIENCE

Driver

Enterprise Holdings - Macon, GA - April 2014 to Present Responsibilities

Transport vehicles to various locations for the sales/marketing department. This position is part-time/PRN only. Office Assistant

Qualified Staffing - Macon, GA - July 2014 to October 2014 Responsibilities

Answer phones, direct clients to proper locations within the office, filing, data entry Manager

Complete Cash Title Pawn - Macon, GA - June 2011 to May 2013 Store Manager

Responsible for entire operation of the store, including but not limited to being responsible for all transactions and services,provide excellent customer service, make and approve Title Loans, receive payments, collect on delinquent accounts,annotate accounts in inter-company collection systems to document all interactions with the customer

Maintained all marketing ideas to promote growth within my store. Personal Care Assistant

Thoroughgood House LLC - Virginia Beach, VA - February 2009 to January 2011 Direct Care Professional

Working with mentally challenged adults with varying disabilities, including assisting in areas such as personal care, communication, independent living, etc.

Administrative Asst

Central GA Technical College - Macon, GA - November 2007 to September 2008 Responsibilities

Answer phones, data entry, filing, schedule traveling arrangements for director, manage office Accounts Receivable/Collector

RICOH (formerly IKON) - Macon, GA - January 2003 to September 2007 Dealt with client problems and complaints keeping cordial and helpful Assisted individual customers and companies in the use of computer software and equipment, by phone or email.

Fax/mail customer invoice copy requests as required or by request Submit all qualifying accounts for monthly bad debt write off to supervisor for approval. Reconciled payments

Resolved account discrepancies by evaluating investigations, authorized stop payments. Collected on delinquient accounts

EDUCATION

Associate of Health Science in Medical Billing & Coding Centura College - Norfolk, VA

2010 to 2010

SKILLS

Proven Excellent Customer Service Skills, Microsoft Office, Outlook, Excel, Powerpoint, ICD-9 & 10 CPT Coding, CPR/First Aid,Type 50wpm, knowledge of Accounts receivables, collections



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