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Customer Service High School

Location:
Norfolk, VA
Salary:
$16.00hr
Posted:
October 04, 2015

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Resume:

Brenda Savage-Lewis

*** ******* ****** **********, ******** 23707

Email: acryd2@r.postjobfree.com / Phone: 757-***-****

OBJECTIVE:

To obtain a meaningful position in which my skills will be challenged, and I afforded the opportunity to excel at my core competencies of organization, attention to detail, customer service and interpersonal communication.

RELEVANT EXPERIENCE:

02/2015 – Present

Owl, Inc.

Hampton, VA

Transportation Driver (Full-Time)

Responsible for transporting veterans to and from appointments in a safe, courteous, efficient and timely manner. Assist members in and out of the van. Maintains daily logs on van usage, gas expenditures and mileage. Notifies Supervisor/ dispatcher immediately of any major or minor problems with the vans, including accidents and member issues. Ensure daily schedule and drivers log is secure, completed and turned in daily. Proper phone etiquette including confidentiality of PII. Informs dispatcher of pick-up, drop-off, no loads and cancellations. Performs pre and post vehicle inspections. Responsible for keeping van neat and clean, inside and outside. Performs other duties as assigned.

06/2010 – 08/2013

Kindred-Rehab Care

Portsmouth, VA

Rehabilitation Technician (Full-Time)

Responsible for providing support in patient care and in carrying out therapeutic activities as directed by the therapist in a team environment. I was responsible for multitasking, to include ordering all supplies needed for the facility, assisting with the front desk duties, scheduling appointments and verifying insurances. Assisted with preparations for JCAHO surveys and environmental inspections, monitored for areas in need of improvement or maintenance.

06/2007 – 06/2010

Orthopedic Surgery Center

Portsmouth, VA

Rehabilitation Technician (Full-Time)

Responsibilities included providing support in patient care. Transporting patients to activities as needed, preparing the treatment area before each patient arrival. Cleaning and sterilizing therapeutic equipment. Multitasking carrying out clerical tasks. Assisted with gathering data for monthly and quarterly reports.

07/2004 – 05/2006

Sara Lee Coffee & Tea

Suffolk, VA

Process Operator (Full-Time)

Responsibilities included manufacturing of liquid coffee and tea for commercial sales, utilizing a computer based automation system.

06/1988 – 07/2004

Canon Va Inc

Newport News, VA

Inspection Operator I (Full-Time)

Group leader of a production line consisting of twenty one employees, producing toner cartridges for copier machines. Additional responsibilities included, inspection of toner cartridge units before and after filling, to ensure quality standards were met; operation of production and packaging machinery; trouble shooting and minor maintenance on the machinery and other equipment; training other Inspector Operators; daily production paper work; and performance of special projects and duties assigned.

EDUCATION:

Smithfield High School, General Studies Diploma, 06/1971

TRAINING & QUALIFICATIONS:

Medical Terminology I, Excel Campus-Woodrow Wilson High School, 03/2006

Medical Terminology II, Excel Campus-Woodrow Wilson High School, 05/2006

Fundamentals of New Production System-Team Building & Communication, Canon Inc., 08/1990

Basic computing skills

Able to read maps and operate GPS

Excellent customer service skills

Superb interpersonal skills

Outstanding driving record with 5 plus good points

References Available Upon Request



Contact this candidate