Discovery Gardens, Dubai, UAE, +971-**-******* acrycr@r.postjobfree.com

Georges A. Sandros

Objective

Seeking a Training and Development Facilitator position, where my interpersonal skills, academic background and work experiences can be utilized and enriched.

Education &

Certificates

26-30/04/2015 MEIRC Training & Consulting Dubai - UAE Certified Master Trainer

Accredited by HR Certification Institute - HRI

2009 – 2012 NDU Louaize Zouk Mosbeh - Lebanon

M.B.A. Degree in Human Resources Management

Research project: “Emotional Intelligence: The Future of Recruitment” 2004 – 2007 NDU Louaize Zouk Mosbeh -Lebanon

B.A. Degree in Hotel Management and Tourism

Magna Cum Laude (high distinction)

Experience

15/07/2012 – present eSolutions FZ LLC Dubai – UAE Senior Product Consultant

Conducting solutions’ pre-sales and demo meetings. Demonstrating the solutions’ strengths and opportunities in managing their operations and business cycle

Handling the software issues with the solutions’ developers and support teams (located in Australia & Canada)

Producing training materials for in-house courses for newly recruited staff

Planning, designing and expanding training and development programs based on the needs of the clients and their individuals

Developing effective induction programs for newly recruited staff

Identifying training and development needs within the organization through job analysis and regular consultation with the managers

Designing training programs to suit the identified needs

Managing the delivery of training and development programs for clients in the MENA region

Creating and writing desired task related manuals for training and following up purposes to the clients

Executing appraisals after the completion of the training plans to assess the individuals’ performance and desired results

Covering the support division entitled to our client as per their contract with the company (whether full, or partial support). Handled on-site, off-site, telephone and mailing support

Training newly recruited team members as well as maintaining and channeling new updates and tasks’ enhancement to the whole team

11/10/2010 - 14/07/2012 MDSL Sal Beirut - Lebanon

Product Consultant

Conducting initial consultancy meetings with potential customers and displayed required software’s demo and presentation to provide them with a full scope of the flow of tasks based on a typical operation

Building up the chosen solution to suit the customer’s operations’ needs and procedures

Executing workshops and training sessions for all the client’s team members involved in the solution’s process

Following up with staff performances and monitored the customers’ database

Maintaining the solutions’ databases and provided 24/7 support via many communications’ paths (such as one-on-one meetings, prompt emails, and direct hotline contact).

Ensuring with continuous training and development for the solutions’ users depending on the operations’ progress, growth and development

Dealing with international multicultural businesses and operations (MENA area) and went on business trips and conducted consultancy, training and development sessions as required

Software &

Systems

As a developer and user:

Squirrel – POS (from 10/2010 till present)

Wincheck – Inventory Control Management (from 10/2010 till present)

Microsoft SQL server (2000, 2005)

Microsoft Visual Fox Pro 9.0

Crystal reports (V.8.5, 9 & 10)

Interests

References

I am highly committed in a healthy life style.

I am into bodybuilding, swimming, cooking, scuba diving, and tennis. References are available on request.

Contact this candidate