Marivic S. Cruz
**** ****** ****** ******** *******, Makati City
(02) 899-06-46
acry7o@r.postjobfree.com
OBJECTIVE:
To obtain a position where my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name.
EDUCATIONAL BACKGROUND:
Tertiary
Philippine Women’s University
Bachelor of Science on Hospitality and Restaurant Management
1743 Taft Avenue, Manila
2007 to 2010
Remedios Trinidad Romualdez Memorial Schools – Makati Medical Center
Associate of Health and Science Education
No.2 Amorsolo Street, Legazpi Village Makati City
2004 to 2007
University of Makati
Bachelor of Science in Biology
J.P. Rizal Extension West Rembo, Makati City
2003 to 2004
Secondary
Paco Catholic School
1521 Paz Street, Paco Manila
1999 to 2003
Primary
Paco Catholic School
1521 Paz Street, Paco Manila
1993 to 1999
ON THE JOB TRAINING
Citadel Inn Makati On the Job Training
Sales and Marketing / Customer Service (Frontdesk) Representative
Housekeeping Staff
Citadel Inn Makati Corporation, February 23 – May 24, 2010
Grappa’s Ristorante On the Job Training
Customer Service Staff
Counter / Receptionist
Grappa’s Angono Makati City, October – January 2010
CALL CENTER TRAINING
Technical Education and Skills Development Authority (TESDA) Call Center Training
Finishing Course For Call Center Training
Excel Asia Makati City, February 20 – March 7, 2012
PERSONAL INFORMATION:
Birth Date: October 22, 1986
Birth Place: Makati City
Age: 28 years old
Height: 5’2”
Weight: 53.0 kg
Civil Status: Single
Religion: Roman Catholic
Language Spoken: Filipino, English
CHARACTER REFERENCE:
Available upon request