SUMMARY OF EXPERIENCE

An Information Technology analyst/developer with over 18 years of SAP Security, Governance, Risk and Compliance experience across many industries including; Oil & Gas, Utilities (Electrical, Rail, Waste & Recycling), Manufacturing, Petro Chemical, Civic Government, Agriculture, Pharmaceutical, and Automotive. Experienced in many aspects of ERP including:

-SAP (ECC, GRC, BPC, SCM, BI, & PI) & PeopleSoft implementations, rebuilds, upgrades

-Audit and compliance (SOX, governance, policy, internal & external audit)

-Functional support and custom development

-Business process analysis, documentation & design

-User administration and system monitoring and tuning

-Data conversion, system testing, and documentation

-Training, mentoring and knowledge transfer

A solution oriented professional with a documented history of ERP implementations and support. An intuitive problem solver focused on SAP Security for the past 15 years. A team player with a keen ability to analyze issues, effectively systematize and develop processes and solutions; communicate, document and present ideas in a clear and effective manner.

PROFESSIONAL EXPERIENCE

ZRoles Inc., Calgary, AB 07.2003 to Present

Role: Principal Consultant

ZRoles Inc. is a boutique consulting firm focusing on security, authorizations, governance, Risk and compliance in SAP systems.

MAJOR PROJECTS

Pembina Pipelines, Calgary, AB 06.2014 to 01.2015

Role: Consultant - BPC Implementation & SAP Security

Led workshop to determine scope of reports to be displayed in BPC, and configuration of user settings.

Configured BPC system for initial access by functional consultants.

Configured BPC security settings in the backend (SAP ECC & SAP BI) systems.

Delivered final configuration of BPC user teams, data access profiles & task profiles to business users.

Supported all security and authorization requirements in existing ECC & BI system.

Implemented mitigating controls for an ongoing compliance project, a later audit of which was successful.

Aided with the successful GRC (Governance, Risk & Compliance module) implementation.

The City of Burnaby, Burnaby, BC 06.2011 to 07.2012

Role: SAP Support Consultant – Security & Authorizations

Supported all aspects of security the City of Burnaby’s existing SAP environment.

Administered & supported users in ECC, BI, Business Objects, Portal and CRM.

Ensured all administrative actions maintained compliance as per City guidelines.

Administration of individual project clients (test users, test roles).

Documentation of testing results, user changes, role changes and password resets.

Fortis BC, Surrey, BC 10.2010 to 06.2011

Role: SAP Security Lead – SAP-CRM & ISU-Utility Implementation

Completed setup of project systems access for the project team (accounts, authorizations, passwords)

Led workshops with Business Analysts and documented business processes affected by project.

Determined scope of project and presented implementation plan for all security work.

Completed design, development, testing and implementation of all security roles.

Successfully turned over support of the new functionality to the client’s team.

CN Rail, Montreal, QC 05.2010 to 10.2010

Role: SAP Security Lead – Custom Crewing Application attached to SAP

Completed setup of project systems access for the project team (accounts, authorizations, passwords).

Led workshops with Business analysts to document business process being captured by new application.

Completed a project plan containing all work packages concerning security and presented it to the team.

Completed design, development, testing and implementation of all security functionality.

Successfully turned over support of the new functionality to the client’s IT team.

Energy Future Holdings, Dallas, TX 06.2009 to 07.2009

Role: SAP Security Auditor

Met with client to determine compliance requirements that should exist in hosted system.

Successfully negotiated access to 3rd party hosted system with auditor level authorizations (not easy).

Examined configuration, tested functionality, and documented results of hosted system exam.

Reported results to client including ideas for mitigating issues where compliance was not being met.

Coleman, Wichita, KS 06.2008 to 10.2008

Role: SAP Security / SOX Compliance Consultant

Led design sessions with client to ascertain scope of work.

Completed design and implementation of organizational based segregation of foreign (Canadian) users. Concluded security remediation’s based upon a previous internal audit for SOX compliance.

Successfully completed an external audit of the project deliverables.

NEXEN Inc., Calgary, AB 05.2007 to 12.2007

Role: SAP Security & SOX Compliance Consultant

Administered roles and users for R/3 4.6, BW 3.5, XI, EP, and VIRSA Fire Fighter.

Led sessions with internal audit team to discover compliance issues within the SAP system.

Implemented mitigating controls for non-solvable SOD (Segregation of Duty) violations.

Successfully completed an external audit of the work completed.

Newalta, Calgary, AB 09.2006 to 05.2007

Role: SAP Security Lead – SAP ECC 6.0 & BI 7 implementation

Led design sessions to determine scope of implementation and develop a security project plan.

Successfully delivered all authorizations required to bring the entire SAP system live, on time.

Authored policy documents for General IT security issues that were implemented company wide.

Documented all development work, testing and support strategies.

Successfully transitioned support over to client’s SAP Security analyst.

Waste Management Inc., Houston, TX 01.2006 to 09.2006

Role: SAP Security Lead – SAP 4.7 / IS-Waste & Recycling & BW 3.5 implementation (SAP America led)

Delivered an “Introduction to SAP Security” presentation to the client’s IT Security team (15 people).

Developed and executed a training plan for the security team consisting of official SAP courses.

Engaged the team in all aspects of design, development, testing, documentation & implementation.

Successfully transitioned support over to client’s IT Security team.

Ditch Witch., Perry, OK 02.2005 to 12.2005

Role: SAP Security Lead & BASIS Support – SAP 4.7 & SCM implementation (SAP America led)

Delivered an “Introduction to SAP Security” presentation to the client’s IT Security team (5 people).

Engaged the team in all aspects of design, development, testing, documentation & implementation.

Delivered complex custom structural HR authorizations built working closely with the HR department.

Managed system transports of corrections and development work between the different systems.

Applied fixes (notes) to system as determined by technical consultants.

Configured background jobs as per technical specifications.

Successfully transitioned support over to client’s IT Security team.

Seaquist Closures, Milwaukee, WI 05.2004 to 08.2004

Role: SAP Security / SOX Compliance Consultant

Audited global ERP system to discover issues of compliance, mostly SOD (segregation of duty) violations.

Recommended (successfully) and implemented mitigations to roles and users.

Set up mitigating controls where changes to roles or users could or would not fix the issue.

Successfully completed an external audit of the client’s system.

Cooper Industries, Houston, TX 07.2003 to 04.2004

Role: SAP Security Consultant – Global SAP 4.7 implementation, ESS, MSS

Completed setup of project systems access for the project team (accounts, authorizations, passwords).

Led design sessions with HR business team to blueprint all standard and structural authorizations.

Designed and delivered programs to convert legacy data into SAP InfoType format.

Successfully transitioned support over to client’s team.

PROFESSIONAL EXPERIENCE

Accenture, Calgary, AB 09.2013 to 04.2014

Role: SAP Security Consultant – Accenture Technology Consulting, Security Solutions Practice

Supported the IT security needs of multiple Accenture clients.

Rebuilt the SU24 tables (authorization object to transaction mapping) for a Calgary company.

Implemented procedures to ensure SU24 data was properly maintained in the future.

CP Rail, Calgary, AB 07.2012 to 12.2012

Role: SAP Security Lead - ECC, BI, PI, CRM, SRM, EM, and Solution Manager

Configured Solution Manager system that became the new development system for all project work.

Administered users in all non-production clients (150 unique clients and climbing daily).

Supported and administered authorizations for all non-production clients.

Upgraded SAP project clients for several ongoing projects.

Authored policy documents supporting insourcing of all system support.

Fortis AB (TransAlta), Calgary, AB 06.1999 to 03.2003

Role: SAP SD Functional Support (eventually HR Functional Support & Security technical support)

Completed porting of SAP system security to new hardware before financial penalties were incurred.

Searched and applied notes (patches) to fix issues within the SAP R/3 SD system module.

Learned SAP HR functional support via courses and self-study.

Taught myself SAP Security.

Transformed a copy of TransAlta’s SAP system (sold to Fortis) into a Read-Only reference system.

Developed a workflow database in Access to administer SAP transports from DEV-QAS-PRD.

Authored User Administration Team policy.

Implemented user administration teams to have business people take ownership of authorization roles.

Completed PeopleSoft Tools and Security training.

Participated in the PeopleSoft implementation project that attempted replace SAP.

Nova Chemicals, Calgary, AB 04.1997 to 06.1999

Role: Misc. Apps Analyst (eventually SAP SD Analyst)

Completed Remedy training.

Successfully took over support of the Help Desk’s Remedy application.

Developed internal web content and web enabled database applications.

Rolled out syncing of handheld devices (Palm Pilots) to desktop applications (Outlook) for executives.

Completed SAP Sales and Distribution boot camp.

Searched and applied notes (patches) to fix issues within the SAP R/3 SD module.

Fixed order transaction documents that had failed within the SAP SD module.

City of Calgary, Calgary, AB 07.1996 to 04.1997

Role: Senior Programmer

Developed and supported reports and programs in COBOL system.

Developed and supported reports and programs in Natural/ADABAS system.

Created database to analyze surveys done by the Calgary Parking Authority.

Worked with the Calgary Parking Authority to input survey data into the database via summer students.

Ran reports and extracted data from the database as per analyses requirements.

United Grain Growers, Winnipeg, MB 09.1995 to 07.1996

Role: Misc. Apps Analyst (eventually SAP SD Analyst)

Developed and supported reports and programs in Natural/ADABAS system.

Supported and ran T4, tax and benefit reports at tax time.

Correction Services Canada, Winnipeg, AB 06.1995 to 09.1995

Role: Software Trainer

Received training in federal governments Offender Management System.

Trained correction officers in Offender Management System (while on duty in max security unit).

Isaac Surveys, Selkirk, MB 06.1991 to 06.1995

Role: Instrument Person - CAD Draftsman – IT Support

Worked as an instrument person for a Land Surveyor during school.

Operated land survey instruments in the field to capture data.

Computerized the entire operation; Installed PC’s, laptops, network, printers, plotter and software.

Converted documents being printed on a typewriter to laser printed Word documents.

Created templates in AutoCAD for laser printer and plotter.

Delivered a database application to capture field book data.

Drafted Building Location Certificates, Staking Certificates, Subdivision Plans, etc. in AutoCAD.

Trained the staff in PC use, AutoCAD, GenericCAD and COGO (Coordinate Geometry) software.

EDUCATION

Computer Analyst/Programmer, Red River College, Winnipeg, MB 1992 to 1995

6 term program focusing on both functional and technical aspects of Information Systems. Functional study included; system development life cycle, requirements gathering and documentation, as well as system design. Technical study included; software development using COBOL, C, Assembly, RPG, JCL, SQL, and BASIC, and included courses in database, operating systems, and many programming courses. Business courses included; Accounting and Managerial Accounting, Micro & Macro Economics, Statistics, and Financial Mathematics. Soft skill courses included Business Communications and Psychology of Management.

TECHNICAL TRAINING

ADM940 – SAP R/3 Authorization Concept – 2006

ADM950 – Secure SAP System Management (AIS) - 2004

DataStage Essentials – 2002

Business Objects Fundamentals - 2002

Business Objects Designer – 2002

PeopleSoft Security - 2001

PeopleTools I/II - Accelerated - 2001

Building Knowledge Management Solutions - MS SharePoint Server - 2001

HR050 – SAP Human Resources Overview - 2000

LO020 – SAP Material Management Overview - 1999

LO100 – SAP Plant Maintenance Overview - 1999

BC400 – SAP ABAP Introduction: Development Workbench – 1999

SAP SD Boot Camp – Chicago, IL - 1997

- LO150 – Customer Order Management

- LO610 - Delivery Processing

- LO605 - Sales Order Processing

- LO615 - Billing Processing

Remedy - AR System for Users & AR System Advanced Topics – 1997

Remedy - Administrating the AR System from Windows – 1997

Advanced Web Authoring - 1997

Building Natural Applications – 1996

Administrating Windows 95 – 1995

AutoCAD - 1989

PROFESSIONAL DEVELOPMENT

University Of Calgary Management Program - 2002

- Introduction to Business

- Project Management

Aquila Networks Canada’s Leadership Development Program - 2001

- Change Management

- Supervisory Skills

- Basic Communication Skills

- Managing Projects in Organizations

NOVA Chemicals Professional Development Program – 1997

- Improving Human Effectiveness boot camp

- Interview 2.0 strategies

- Professional Reference Checking

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