BRENDA ELIZABETH MONTERROZA

**** ******** ***. *** *******, CA 90016

323-***-****/acry52@r.postjobfree.com/

PROFESSIONAL SUMMARY

Objective: Medical Assistant

Energetic reliable and adaptable Medical Assistant with a solid understanding of medical health care responsibilities and various clinical environment, Proven abilities in creatively identifying methods for improving patients productivity and implement organizational policies. Recognized for ability to incorporate innovative techniques into a multicultural workforce. Results-oriented professional with excellent communication and interpersonal skills. Accurately perform challenging tasks with precision and attention to detail. Excel at organizing and setting up new procedures, troubleshooting and taking adverse situations and making them positive.

• CPR/AED/First Aid

• Complete claim form

• Open/ Close the office

• Schedule appointment

• Measure patients vitals

• Wrap items for Autoclave

• Prepare Check/ Deposit slips

• Perform a telephone screening

• Office Suite (Word, Excel, Outlook)

• Obtain new patient information

• Puncture skin with a sterile lancet

• Perform screening for pregnancy

• File items Alphabetically/ Numerically

• Screen and follow up blood test results

• Obtain blood with butterfly and syringe

• Perform sterilization through Autoclave

• Prepare and maintain examination and treatment areas

EDUCATION

2013-2014 Everest College, Los Angeles, CA

Certified Medical Assistant

2009-2013 University High School, Santa Monica, CA

High School Diploma

PROFESSIONAL EXPERIENCE

OB/GYN Osaias Clinic – Santa Monica, CA 2013 – 2014

Medical Assistant

• Effective implement accurate administrative duties (e.g. answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients.

• Prepared proficient patient vital and managed medical histories, as well as in performing venipuncture’s, injections and various diagnostic procedures and ancillary tests (e.g. EKGs, B12 Shoots, draw blood work analysis, pellets, urinalysis samples and UTI).

• Maintained the cleanliness, sanitation of all facilities, exam rooms and medical equipment.

• Helped implement practices quality assurance and control program. Implement confirmed compliance with HIPPA CLIA and OSHA regulations: improved patient care/ satisfaction: and lowered monthly overhead by 12%.

• Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

OB/GYN Osaias Clinic – Santa Monica, CA 2013 – 2014

Medical Assistant Externship (200 hours)

• Performed clerical duties, including answering telephones, filing, writing referrals, schedule appointments

• Prepared patients for examination, took vital signs, and charted chief complaint

• Performed diagnostic tests, including throat cultures, rapid strep test, EKGs

St. John of God Retirement and Care Center – Los Angeles, CA 2013 – 2014

Diet Aid

• Prepared meals/snacks as assigned by supervisor, according to planned menus, established schedules, resident requests, and sanitary directives

• Assist in receiving and storing food and supplies; stores items properly labeled and dated according to guidelines

• Performs defined work routines, using various dietary utensils, supplies and equipment as assigned by the Dietary Manager

LANGUAGES

Spanish Professional Fluency

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